ソフィテル広州サンリッチ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 179 件のレビュー

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ソフィテル広州サンリッチ - Image 1
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ソフィテル広州サンリッチ - Image 3
ソフィテル広州サンリッチ - Image 4
988 Guangzhou road, Tianhe District, 510620 広州, 中国

説明

ホテルのその他の情報

  • 客室

  • 健康増進

  • レストラン「ルグリル」

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

当ホテルの客室

ホテル所在地

ソフィテル広州サンリッチ

988 Guangzhou road, Tianhe District
510620 広州
中国

GPS:23.138408, 113.315649

電話番号
ファックス +86 20 3883 3333

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  179 件のレビュー

トリップアドバイザーの評価  5.0/5  6,914 件のレビュー

2024エクセレンス認証

Acceptable only

トリップアドバイザーの評価 3.0/5

103ngw ファミリー - トリップアドバイザー認証口コミ

As a platinum member, there should be welcome gift but they only deliver to me at night upon my call. Also, I believe they just send a normal only instead of platinum member because it is much different from what I saw online. Wide variety of breakfast, service is ok for restaurant. Front desk service is not good, i belief I haven't own her many money. Also, this hotel did requested for deposit which is quite a lot.

Dear 103ngw, Bonjour!Thank you for your comments regarding your recent stay with us. We sorry you were disappointed in some of our services. We will definitely look into these experiences that you have noted, and make the appropriate corrections to smoothen the operations. We hope that you will give us another opportunity to be of service to you. Sincerely, Sofitel Guangzhou Sunrich

Dated hotel, attentive staff, but some cost cutting in executive lounges and complimentary fruit and welcome drinks.

トリップアドバイザーの評価 2.0/5

Go46001446278 ビジネス - トリップアドバイザー認証口コミ

Big hotel, Mostly friendly staff but do have some inconsiderate staff on occasions. Arrived 4pm and one room is not ready, as told to me was already cleaned but needed half an hour more to inspect. ( 45sq meters room needed that much time to inspect?) The room conditions were quite battled and old and chair leather was torn. Faucet always short and leaky when on and shower head always drooped. A tightening to the holder will do the trick. No red wine or welcome fruits for Accor members since they started rules changed from this month. Promised welcome drink vouchers when checking in but have to beg for it in the evening at the counter. Executive lounge cannot provide another complimentary guest even though I booked 2 rooms with platinum membership. Asked to pay 328 RMB for the additional guest. A big change since this month, the executive lounge do not offer any more menu choices, while Sofitel Foshan used to not have it but they now do have menu choices in the executive lounge! 328 RMB for some finger snacks food and drinks is not a good idea. Beer bottles were also kept away somewhere and has to asked for top up in a basin. There is clearly a fridge beside, but only for soft drinks. I stayed many Accor group properties including Sofitel Foshan, Sofitel Kunming, Pullman Lijiang, Thailand Pullman, Mgallery, Novotel, Mercure and Vietnam Mgallery Pullman and Novotel. They usually accorded complimentary visit to executive lounges for guests booked under my account. In guangzhou, home of Cantonese food, like dim sim, wanton noodles, however they are missing in their buffet breakfast, there is not a single drop of pork siew mai nor pork wanton in their steam and noodle sections ever since my stays in the last 4 trips, It is just a typical 4 -star hotel food spread. The housekeeping didn’t add another bath towel on 2nd day, perhaps had forgotten but hey, this is a 5-star hotel. A very busy hotel, perhaps cost cutting measures or what, need more improvements. I will look for other hotels in Guangzhou in the next visit.

Dear Guest, Bonjour! Thank you for your comments regarding your recent stay with us. We thank you for your loyalty to be ALL platinum member. We are sorry you were disappointed in some of our services. After the investigation, your room has been got upgrade at Magnifique Room and ALL benefits are the privilege to a member exclusively. We will definitely look into these experiences that you have noted, and make the appropriate corrections to smoothen the operations. We hope that you will give us another opportunity to be of service to you. Sincerely, Sofitel Guangzhou Sunrich

Amazing hotel...

トリップアドバイザーの評価 5.0/5

Dejan G トリップアドバイザー認証口コミ

If you want a real luxury hotel, you are in the right place. Everything in this hotel is exceptional: rooms, breakfast, SPA... The staff is extremely friendly and does everything to please you. The only complaint is that you will find too many people in the pool, that they are not hotel guests but local marathon runners who pay for services...

wonderful journey

トリップアドバイザーの評価 5.0/5

Explorer815315 トリップアドバイザー認証口コミ

I just arrived quiet late night and very quiet everywhere. But received warm welcome by lobby staff maybe concierge or receptionist . Quick checkin and headed room to sleep also comfortably. Interesting thing is encountering guest relation girl Mia is enthusiastic walking around and talked to me for a while

Good Hotel

トリップアドバイザーの評価 4.0/5

cheahjiunwen ファミリー - トリップアドバイザー認証口コミ

I have a problem when I checked in at the lobby. The girl gave me a unusual lousy room. As platinum card holder I never get such a low quality room Later we changed room and we are quite happy with the rooms. Good breakfast . Good teatime and also cocktail at the executive lounge. A good stay here. The rooms needs some renovations

Dear Guest, Bonjour! Thank you for your comments regarding your recent stay. I was disappointed to read the comments concerning issues. We will review these issues with our team, and take steps to make sure that we get back on track. Please be assured that these comments are taken seriously, and that we will personally follow up with the appropriate team members. We appreciate your comments and your patronage, and hope that we will see you again! Sincerely, Sofitel Guangzhou Sunrich

との提携 TripAdvisor

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周辺の他の施設

広州のすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。