ibis Amman Hotel 3 stars

Customer review rating 4.0/5 2,759 reviews
ibis Amman
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Daily breakfast from 4 AM to noon

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street
PO BOX 4606
PO Box 4606
11953
amman
jordan

Tel: +962065799090

Fax: (+962)0/65799099

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    QUEEN ALIA AIRPORT At 35km / 21.75 miles

GPS :31.990072, 35.864897

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room With Extra Benefits

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room with 2 double beds equipped with new bedding

  • Max. number of persons: 4
  • Area: From 38

Our restaurants and bars

OOPEN PASTA & GRILL

Type of cuisine: International

OOPEN PASTA & GRILL

Lunch

01:00 - 03:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBAR & RESTAURANT

Photo non contractuelle / Strictly non binding

Open 24 hours, early and late riser breakfast and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 96

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
ibis Amman

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,759 reviews

tripadvisor

TripAdvisor Rating 4.0/5

947 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good room - but bathroom not clean

Customer review rating 4.0/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

good room but bathroom has mould and sink is not clean

Dear Mr. Y., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Friendly staff and in a good location

Customer review rating 4.0/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

Some hotel staff were friendly, however some were not and did not offer help or guidance. Room smelt bad due to the window now opening and bed kept moving everytime someone moved during the night. Best thing the room was the television.

Dear Mr. M., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Very good stay

Customer review rating 4.0/5

Al… Solo - 16/02/2020 Confirmed reviews ALL

Calm hotel and close to all needed services in Amman

Dear Mr. S., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Friendly staff and great food and bar

Customer review rating 4.0/5

Jennie L. Couples - 16/02/2020 Confirmed reviews ALL

Lovely staff at reception who helped with all our needs. Great service with car valets and the bar food was great and good value for money. Loved the free pool table too.

Dear Mrs. L., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay as always

Customer review rating 4.0/5

Elias Business - 14/02/2020 Confirmed reviews ALL

All was good but the toilet was kind of broken

Dear Mr. S., Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel. As for the above comment, allow me to extend our apology that your room toilet had an issue and please rest assured that your comment will be shared with the maintenance department to check the toilet situation. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Simple but satisfactory

Customer review rating 4.0/5

Paul Business - 13/02/2020 Confirmed reviews ALL

The hotel is straight forward, simple, but perfectly adequate for what I need when staying in Amman and is well located for where I need to go to.

Dear Mr. E., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Well located

Customer review rating 4.0/5

David Business - 12/02/2020 Confirmed reviews ALL

It was a good experience, the staff are professional and friendly... as usual with all Accor you feel home

Dear Mr. B., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for like our friendly staff. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.0/5

Kanan M. Business - 10/02/2020 Confirmed reviews ALL

Every thing was fine ,except that I have to 1 jd for the parking. And then funny thing that when I tried to park in the parking slots I did not find the security guy who have to open the gate for me I waited for 10 min and no one open the gate so I parked in the street .

Dear Mr. Kanan, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel. As for the above comment, allow me to extend our apology that you didn't find anyone to help you with the valet services. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.0/5

Samer H. Business - 09/02/2020 Confirmed reviews ALL

nice staff , good service , room service is very good

Dear Mr. Samer, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.0/5

Farah H. Business - 07/02/2020 Confirmed reviews ALL

Stayed in Ibis hotel for a few days for work. The hotel itself is ok. Rooms can be better in terms or lighting and little details such as available plugs around the room. Bathroom shower was clogged and some towels were ripped. Another problem was that windows do not open so sometimes felt a bit stuffy. However, I have to say, customer service is absolutely great. Everyone I dealt with at the hotel was extremely hospitable and friendly. A big thank you for Juliana at the reception. Super sweet and helpful! Also, unfortunately did not catch the name of the person I ordered food through room service. But because there was a delay in my order, he called to apologize and offered complimentary dessert which I thought was very sweet. So in terms of customer service I would give it 10/10. In terms of amenities, a lot can be improved.

Dear Mrs. Farah, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

perfect stay

Customer review rating 4.0/5

Mustapha E. Solo - 06/02/2020 Confirmed reviews ALL

years and years pass and ibis amman is my home away from home in this wonderful city . i am a loyal guest at ibis amman since the day it was opened .. modern clean good location hotel lavish choice breakfast nice terrace good cafe rooms are very clean and above all wonderful courteous respectful staff with no exception . i have never faced any annoying problem at ibis amman . staff make the best for the guest to have a warm pleased stay . i wish i have the space of writing everyone of the ibis amman crew to thank individually but this time allow me to thank miss juliana at the front desk .. finally ibis amman is my favorite and the staff are like a family for me .

Dear Mrs. Mustapha, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for like our friendly staff. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

QC Manager

Customer review rating 4.0/5

Munir Business - 30/01/2020 Confirmed reviews ALL

The bathroom in the room were I live in it is too small and no soap in the the room and the dispenser of the shampoo in the bathroom is not good due to the dispensing of shampoo is too slow and the room is without windows and no fresh air in it.

Dear Mr. Munir, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Well located and friendly staff

Customer review rating 4.0/5

Mohamed S. B. M. H. Business - 30/01/2020 Confirmed reviews ALL

Very clean room, friendly staff and located near to Amman Mall

Dear Mr. Mohamed, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 4.0/5

Musaab S. Friends - 28/01/2020 Confirmed reviews ALL

In general very satisfied Clean,good,easy to reach and very good dealing from all employees, breakfast is good fresh and different choices.

Dear Mr. A., Thank you for taking the time to let us know about your stay, and we appreciate you kind comments about our hotel services and associates. We look forward to host you again with us in your next visit to Amman . Best regards. Wajdy (Wes) ElChaar General Manager

Very good staff

Customer review rating 4.0/5

Akos Friends - 25/01/2020 Confirmed reviews ALL

Very good staff, Murad looked all our wishes. My room had inadequate air conditioning, which was not repaired. We have received a welcome drink as a gold member, which I'm glad. The breakfast and dinner were delicious.

Dear Mr. Akos, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.0/5

Mohammed A. Business - 25/01/2020 Confirmed reviews ALL

Nice comfortable

Dear Mr. M., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

3 nights with ibis amman

Customer review rating 4.0/5

Osama Couples - 12/01/2020 Confirmed reviews ALL

Ibis Amman was wonderful. Starting from my phone call to the hotel from abroad , the receptionist Juliana has made her word to me that she will provide a quite and with a view room. That I found the room that I like. Also every one was Nice and they had helped me printing out my documents with an ease and professional manner. There were also generous people in the reception and the breakfast hall where they offered me free welcome breakfast although I have booked the room without a breakfast. Security were good smiling people. I like the hotel and that will not be my last time booking with ibis.

Dear Mr. Osama, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Pleasant stay

Customer review rating 4.0/5

Abdulaziz Business - 08/01/2020 Confirmed reviews ALL

I was there for 3 days, staff was very helpful and always responded quickly. The room was clean and tidy. The only issue was that breakfast buffet was limited in other stock and variety. Two times I came down after 9.30 and the food was almost over and o one refills the counters. Overall the experience was satisfactory

Dear Mr. Abdulaziz, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our helpful staff, and our rooms. As for the above comment, please rest assured that your note will be shared with the kitchen team in order to solve this issue. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 4.0/5

Imad Friends - 03/01/2020 Confirmed reviews ALL

I was bad the room not clean..the bathroom was ugly..was bad experience

Dear Mr. Emad, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. Allow me to extend our sincere apology that you didn't like your stay and please rest assured that your comments will be shared with the housekeeping team in order to work on it and to avoid such mistakes in the future. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

good quality for money

Customer review rating 4.0/5

Adriano Families - 03/01/2020 Confirmed reviews ALL

Nice design and decoration of the rooms. Friendly and helpful staff. Good breakfast and bar. Restaurant service was a bit slow though.

Dear Mr. Adriano, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our room design, friendly staff, delicious breakfast and the bar. As for the above comment, allow me to extend our apology that you felt our restaurant service is slow. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager
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