ibis Kazan

ibis Kazan 3 stars

Customer review rating (ALL Rating) 4.2/5 509 reviews

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Hotel extras

  • Free WiFi.

  • Conveniently located in the centre of Kazan

  • A three-minute walk from the central pedestrian Bauman street

  • 3 multifunctional conference halls

  • A 10-minute walk from the Kazan Kremlin

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Kazan

Pravo-Bulachnaya street 43/1, REPUBLIC OF TATARSTAN
420111 KAZAN
Russia

GPS:55.7880322, 49.113985

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IBIS KITCHEN

Our stylish ibis Kitchen Mediterranean restaurant offers delicious dishes from the south of France, Spain and Italy, as well as traditional Russian and Tatar cuisine.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  509 reviews

TripAdvisor Rating  4.0/5  853 reviews

Excellent

Customer review rating 5.0/5

Mark Couples - Confirmed reviews ALL

Good location. Special thanks to the reception girls and staff. Totally A+.

Dear Mark Thank you for choosing ibis Kazan and your appreciation of service provided. Our team will be glad to have a chance to welcome you back at the our hotel soon and we hope that your next visit will leave only good impression! Best regards, Timur Khaybulin General Manager

Extremely dirty shower

Customer review rating 1.0/5

Andrey Solo - Confirmed reviews ALL

Shower room was disguising, they do not clean neither shower, nor toilet properly, there were dirty stains everywhere. Also, I did not feel well after last day's breakfast. This one is the type of "never return here again" stays.

Dear Andrey I., Thank you for the time taken to write your review regarding your stay at ibis Kazan. We are sorry that not all the aspects of your stay have met your expectations. Please be assured that we will take all appropriate measures and pay more attention the points you mentioned. Once again, I appreciate a lot your feedback and hope that you will give us the opportunity to welcome you back at ibis Kazan in the nearest future. Sincerely, Timur Khaybulin General Manager

poor service

Customer review rating 0.5/5

Anna Solo - Confirmed reviews ALL

Did not meet any standard of value for money Arriving at 6pm we could not have our laundry done earlier than 12pm next day

Dear Anna, Thank you for taking the time to tell us about your experience at the ibis Kazan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timur Khaybulin General Manager

Expected more

Customer review rating 3.5/5

Sergey Solo - Confirmed reviews ALL

It was quite ordinary stay for one night. Room was a bit small as well as bathroom. Absence of hygienic set (toothpaste, shower gel, etc) really surprised me. Breakfast was good and satisfying. Not bad stay in total, but next time I’d try to look for another hotel in Kazan.

Dear guest, Thank you for the time taken to write your review regarding your stay at ibis Kazan. We are happy to know that you appreciated the hotel's breakfast. We are sorry that not all the aspects of your stay have met your expectations. Please be assured that we will take all appropriate measures and pay more attention the points you mentioned. Once again, I appreciate a lot your feedback and hope that you will give us the opportunity to welcome you back at ibis Kazan in the nearest future. Sincerely, Timur Khaybulin General Manager

Customer review rating 2.5/5

Konstantin Business - Confirmed reviews ALL

Someone's shaved hair on the wall in a shower cabin, stinking smell in the room.

Dear Konstantin, The entire ibis Kazan team would like to join me in thanking you for your loyalty to Accor and taking your time for sharing the feedback about your recent stay with us. We are terribly sorry that you faced some inconveniences. Please, accept our apologies, the issue was taken under control. Thank you again for your review. We will hope to have a chance to welcome you back at ibis Kazan during your next trip to our city. Best regards, Timur Khaybulin General Manager

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Other web-users rate our hotel

  • 651 reviews 8.7/10 Location
  • 817 reviews 5.9/10 Room
  • 540 reviews 9/10 Service
  • 13 reviews 8.1/10 WiFi
  • 492 reviews 7.7/10 Breakfast
  • 397 reviews 4.4/10 Comfort
  • 276 reviews 7.5/10 Cleanliness
  • 185 reviews 4.2/10 Value

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