Novotel Hong Kong Citygate 4 stars

Customer review rating (ALL Rating) 4.5/5 3,146 reviews

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Novotel Hong Kong Citygate - Image 1
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51 Man Tung Road, Tung Chung, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

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Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
0 HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Telephone
Fax +852 3602 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,146 reviews

TripAdvisor Rating  4.4/5  5,329 reviews

Certificate of excellence 2024

Good stay

Customer review rating 5.0/5

Lyn A. Families - Confirmed reviews ALL

Good location. Very accessible to train station, mall, food shops and bus station.

well located

Customer review rating 4.5/5

Irene Families - Confirmed reviews ALL

- strategic location, near MRT, near cable car station - free airport shuttle

Location close to airport is a huge plus

TripAdvisor rating 5.0/5

rama1 TripAdvisor review

We have stayed here before but not since the big "C". Pickup point from airport has moved and not well signed and airport environment is a building site. Upon arrival check-in was quick and easy. Nice room and ok lounge area on 21st floor. Comfortable beds and ok breakfast . Shuttle drops at departure gates. Perfect for an overnight stay.

As always a first class experience from shuttle pick up to check out. Exceptionally well trained staff make for another

TripAdvisor rating 5.0/5

Shane M Couples - TripAdvisor review

Having stayed at the Novatel Citigate many times over the years, I do look forward to the visits. Staff are so happy and obliging, nothing is difficult. The shuttle service is prompt and easy to use. Rooms, while older now are well maintained and always perfectly cleaned. Good onsite restaurant for breakfast and dinners. The hotel is attached to the excellent Citigate shopping and eating complex, so there is always something to do here.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The day I arrived my check-in was smooth. Everyone at front desk were helpful. The rooms were clean and tidy . The rooms were spacious and had a restful night. Would like to specially mention Ms.Grimaa at the front desk , she genuinely helped me a lot throughout my stay. The food was nice too . Just one issue that there no Indian option ( not even one) . Alot of time I just had bread and milk at night n in the morning as they were my only option and skipped on lunch as they were same options. Anyhow I understand as it might not be possible for you but I really would appreciate all the efforts and hardwork your team put to make it a smooth stay for guests . Thank you and would like to visit again.

Dear Guest, Thank you for your kind feedback regarding your stay with us. We genuinely appreciate your recognition of our team, especially Ms. Grimaa, and are pleased to hear you enjoyed the cleanliness and spaciousness of your room. We understand your dietary preferences and appreciate your understanding regarding our food options. We look forward to welcoming you back on your next visit. Kind regards, Mark Baje Guest Experience Manager

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Other web-users rate our hotel

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  • 48 reviews 8.7/10 WiFi
  • 1,180 reviews 7.4/10 Cleanliness
  • 769 reviews 7.1/10 Breakfast
  • 190 reviews 7.5/10 Pool
  • 34 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.