イビス モスクワ ディナモ(2015年7月オープン) 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,593 件のレビュー

イビス モスクワ ディナモ(2015年7月オープン) - Image 1
イビス モスクワ ディナモ(2015年7月オープン) - Image 2
イビス モスクワ ディナモ(2015年7月オープン) - Image 3
イビス モスクワ ディナモ(2015年7月オープン) - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 317の客室、5つのコンファレンスホール

  • 地上駐車場と地下駐車場

  • イビスキッチンレストランとロビーバー(年中無休)

  • ペットをご同伴いただけます

  • 近隣施設:VTBアレーナ、メガスポーツ、VEBアリーナ、アヴィアパルクショッピングモール

当ホテルの客室

ホテル所在地

イビス モスクワ ディナモ(2015年7月オープン)

Leningradsky Prospect, 37, Building 8
125167 モスクワ
ロシア連邦

GPS:55.792397, 37.54347

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN RESTAURANT

イビスキッチンレストランでは、人気のロシア料理と多国籍料理をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,593 件のレビュー

トリップアドバイザーの評価  4.0/5  510 件のレビュー

How to Lose an Expensive Item or the Ibis Hotel

トリップアドバイザーの評価 1.0/5

Ilya P トリップアドバイザー認証口コミ

While we were sightseeing in the city, expensive earrings that were in a visible place disappeared from the room. They said they would search all the trash cans and look at the cameras - the result is nothing. No one entered the room except the maid. If they are not in the trash, then where? If they "accidentally" threw them away, they would have found them. And the question is, throw away the earrings? Seriously? There is only one answer - our maid didn't take anything, we didn't find anything, your problems. Write a statement (and they knew perfectly well that we had a train in two hours and there was no time for this) - they deliberately dragged out the time, saying we will find it, we will search everything again, etc. Of course, they found nothing. A terrible feeling remained.

Dear Mr. Pugachev, We are sorry to hear your disappointment about your claimed to be lost earrings from your room. Please kindly be informed that, upon your report on one night before your departure, all our staff on duty have taken actions to find the claimed earrings, which includes security checks, garbage control and even vacuum cleaners control, until 10.00 a.m next morning. Unfortunately, there was no evidence of lost earrings. You have been notified about this around 10.00 a.m next morning. You have also been advised to call the police if you were not satisfied with our findings, apparently which have not been a chosen action at your side until your departure around 15:00. Calling the police is an individual decision in which our hotel may not have any kind of influence. Please also kindly be informed that, all our rooms are equipped with electronic safes for storage of valuable items. We would like to inform you that claims for any kind of lost items are being very seriously investigated in our hotel and we never hesitate to co-operate with security forces in case of necessity. Yours sincerely, Elizaveta Lee Sustainable Development, Quality & Administration Specialist ibis Moscow Dynamo

Nicely located Near Metros and Good Spread of Breakfast

トリップアドバイザーの評価 5.0/5

pkmadetotravel トリップアドバイザー認証口コミ

This is a boutique hotel with all the facilities of a business hotel. Very nicely priced and at a very convenient location. It’s close to two Metro stations Dinamo and Beloruskaya. Rooms are nice and cozy. Breakfast spread is a real nice one. Everyone can find a food for self in the breakfast spread. Staffs are very courteous and supportive. They do have English speaking staffs. They have big and small conference rooms. We did our business presentation to our clients during the stay. Rooms are neat and clean.

Dear Guest, We are very grateful to receive such a high evaluation of our services and your positive comments. Such feedback from the guests is a real reward. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizaveta Lee Sustainable Development, Quality & Administration Specialist ibis Moscow Dynamo

Nice hotel with some improvement points

トリップアドバイザーの評価 4.0/5

Ivan T Couples - トリップアドバイザー認証口コミ

What I liked: - polite staff in both front-desk and restaurant - clean and fresh-looking room - very good housekeeping service (there was a single issue with soap replenishment, but it was sorted rather quickly) - nice breakfast (we took just one, as we preferred to dine out in the city, but it was good value) - compliance with anti-COVID measures what needs to be fixed: - internet (literally, issued to connect every day. Please, check with Ibis Paveletskaya how they deal with this) - I would still offer bottles of water (at least on arrival) for Accor members - since the CRM was down on the day of arrival, there were issues with recognition of benefits (still, got it sorted). And there was no internet on the day of arrival. - construction works nearby made commute a bit worse (though, no wrongdoing of the hotel here - it's just the fact to consider).

Dear Ivan, We are very grateful for a high evaluation of our services and positive comments considering our personnel. Such feedback from the guests is a real reward for each of my colleagues! Please allow me to bring our sincere apologies for some inconveniences you faced with during your stay. We will take into consideration your recommendations and do our best to improve our services. Thank you for taking time to share your experience. We are happy to meet you at any time!

Avoid this dirty and rude hotel!!

トリップアドバイザーの評価 1.0/5

LucaRiccioliOfficial トリップアドバイザー認証口コミ

Am Accor Platinum Member and Ibis Moscow dynamo this hotel staff are ORRIBILE RUDE AND INCOMPETENT! This hotel report fake this to you accor member they think the account will be cancelled for his lier and take care when you chose this hotel they are LIER accusing you something you never doing and you can find hair on the bed and dirty and blood from other people before you!!! They give only bad service!AVOID DONT GO TO THIS HOTEL NEVER!!!!!

Met my expectations of frequent traveller

トリップアドバイザーの評価 5.0/5

Ovtoronto ビジネス - トリップアドバイザー認証口コミ

I stayed for 3 nights in December. Quick check in and check out, good and quiet sleep, tasty espresso downstairs and friendly staff. Location was convenient for my purposes, but could be a bit of walk for those who rely on subway. Perfect for a short business trip.

Dear Guest! We are very grateful for your positive comments which will be shared with our hotel team. Let me thank you for your evaluation of our staff, it is very important for us to get feedback, as we try to do everything possible for your comfort and convenience. Your feedback is very important to us, and we are pleased to know that you appreciated our beds Sweet Bed by IBIS. Inspired with your review, we assure you that we will continue to deliver great service at any time. The whole ibis Moscow Dynamo team will be happy to welcome you again! Best regards, Navruza Alimova Personal assistant to General Director ibis Moscow Dynamo

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 462 件のレビュー 8.5/10 ロケーション
  • 1,021 件のレビュー 7.4/10 客室
  • 721 件のレビュー 9/10 サービス
  • 26 件のレビュー 6.8/10 インターネット
  • 541 件のレビュー 8.9/10 朝食
  • 400 件のレビュー 9/10 清潔さ
  • 101 件のレビュー 9/10 雰囲気

Powered by Trustyou

周辺の他の施設

モスクワのすべてのホテル