Novotel Sao Paulo Jaragua Conventions 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 4,282 รายการ

ความพิเศษของโรงแรม

  • EVENTS: Large corporate event rooms and amphitheaters.

  • FAMILY: Accommodations with bathtub. Up to 2 adults and 2 kids.

  • PET-FRIENDLY: Pet's vaccination card is mandatory. Fees apply.

  • WHERE: 20-minute drive from the São Paulo Airport (Congonhas).

  • INCLUSIVE: Adapted rooms for people with reduced mobility.

โรงแรมนี้เข้าร่วมกับ Planet 21 และดำเนินการเพื่อการบริการที่ดีเยี่ยม

โรงแรมที่ผ่านการรับรองจาก ALLSAFE

สถานที่ตั้งโรงแรม

Novotel Sao Paulo Jaragua Conventions

R. Martins Fontes 71, CENTRO
01050-000 SAO PAULO
Brazil

พิกัด:-23.548484, -46.642822

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

สรุป
ในสถานที่
  • ที่จอดรถ
  • ร้านอาหาร
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
  • เครื่องปรับอากาศ
  • Wi-Fi
  • บาร์
  • ห้องประชุม

RESTAURANTE 365

The excellent 365 restaurant at the heart of São Paulo seats up to 160 diners in a private space with vintage décor and quick, helpful service. The wide variety of dishes and à la carte and buffet services mean that there is something for every taste.

ที่พักของเรา

The apartments have two telephone lines, wired and Wi-Fi Internet access (paying), an individual safe, cable TV and a minibar. Apartments are adapted with all the mod cons to meet the requirements of people with reduced mobility.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 4,282 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 2,650 รายการ

Nice hotel, good location

คะแนนจาก Tripadvisor 4.0/5

pgman1960 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Nice location on the edge of the old city centre. Easy walking distance to many shops and historical sites. Our room was decent- good size for two people, mini fridge/bar , room safe, closet, great water pressure in the shower. The free wifi lagged a bit at times but good enough the check emails and social media. The breakfast buffet had a good selection of fruit, breads, meats and cheeses and a hot entree. Coffee, tea , water and juices were available as well. Staff were genuinely helpful and knowledgeable about the local area, restaurants and shops.

Dear pgman1960, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cheap and barely acceptable. Certainly 3 star at best

คะแนนจาก Tripadvisor 3.0/5

strata Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The rooms are dated with mould in the bathrooms and the timber laminate furniture peeling. Breakfast is mainly a continental breakfast with pastries and fruits. Carpet is lifting in hallways and windows are dirty needing cleaning. The position is not central but a solid walk to the nearest subway. If you can obtain for a bargain price then ok but this is not a 4 star hotel, a faded three star at best.

Dear Strata Thank you for taking the time to tell us about your experience at the Novotel Jaragua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinicius Godoy Customer Experience

Unprofessional front desk staff mixed with professionals. Bad mix.

คะแนนจาก Tripadvisor 3.0/5

R S ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Traditional Sao Paulo hotel. i have used it frequently over the past 6/7 years as the hotel used to be great Unfortunately reception desk staff has become unprofessional indeed (the trip before the current one, in August2022 ) I was received by a gentleman -whoneas so agressive over the phone almost made me cancel the stay. I did not as i am a frequent guest and decided to give it a go. Last night, after almost a week stay I needed to add an extra night. I paid my extras (dinner/ room service and advance paid for the extra night). Extras are signed off by the guest and then paid at check-out. This morning, as i approach the breakfast desk, I was told that guest-sign off for consumption was not authorized by the front desk. Credit card was in file but still… UNPROFESSIONAL INDEED. I had to get out of line, walk down and ask thenfront desk to authorize, this never happened

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Jaragua. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinicius Godoy Customer Experience

Excellent staff.

คะแนนจาก Tripadvisor 5.0/5

9alexn รีวิวที่ได้รับการรับรองจาก TripAdvisor

I would like to express my gratitude to Lucas, the person who was on duty on the night of 1st of November. I ordered a taxi to airport in the evening, but it turned out that the road to the airport was blocked and I cannot flight from it. So Lukas wake me up beforehandб describe the situation, contacted air company to make a detour (I do not speak Portuguese)... Every his single step he performed was correct and opportune. Without his help my journey would become a nightmare. 6 out of 5!

Dear Alex, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. Sincerely, Vinicius Godoy Customer Experience

Great hotel right in the city

คะแนนจาก Tripadvisor 5.0/5

sergeidjojo ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stayed 3 nights on the top floor with amazing city view. At night it was quite chilly and opened the windows for some fresh Ir. The room was overall very clean and tidy. Breakfast was great and had enough choice, however the menu items were pretty much the same throug my whole stay. Will defenitely come back.

Dear Sergeidjojo, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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