Novotel Sao Paulo Jaragua Conventions

Novotel Sao Paulo Jaragua Conventions 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 3.849 comentários

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Extras do hotel

  • EVENTOS: Amplas salas e teatro para eventos corporativos.

  • FAMÍLIA: Acomodações com banheira, para até 2 adultos e 2crianças.

  • PETFRIENDLY: Hotel pet friendly, mediante taxas e apresentação de carteirinha de vacinação.

  • LOCALIZAÇÃO: 20 minutos de carro até o Aeroporto de São Paulo Congonhas.

  • QUARTOS ADAPTADOS: Quartos adaptados e equipados para receber pessoas com mobilidade reduzida.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel Sao Paulo Jaragua Conventions

R. Martins Fontes 71, CENTRO
01050-000 SAO PAULO
Brasil

GPS:-23.548484, -46.642822

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Bar
  • Salas de reunião

RESTAURANTE 365

Uma excelente opção em pleno centro de São Paulo, o Restaurante 365 tem um espaço reservado com decoração vintage e serviço ágil e prestativo. Com grande variedade, os serviços a la carte ou buffet agradam todos os gostos. Serve feijoada todo sexta-feira.

Nossas acomodações

Os apartamentos possuem duas linhas telefônicas, acesso à internet por  cabo e Wi-Fi, cofre individual, TV a cabo, frigobar. Apartamentos adaptados para deficientes físicos no que há de mais moderno para atender suas necessidades.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  3.849 comentários

Classificação no TripAdvisor  4.0/5  2.619 comentários

Unprofessional front desk staff mixed with professionals. Bad mix.

Classificação TripAdvisor 3.0/5

R S Negócios - Avaliação certificada TripAdvisor

Traditional Sao Paulo hotel. i have used it frequently over the past 6/7 years as the hotel used to be great Unfortunately reception desk staff has become unprofessional indeed (the trip before the current one, in August2022 ) I was received by a gentleman -whoneas so agressive over the phone almost made me cancel the stay. I did not as i am a frequent guest and decided to give it a go. Last night, after almost a week stay I needed to add an extra night. I paid my extras (dinner/ room service and advance paid for the extra night). Extras are signed off by the guest and then paid at check-out. This morning, as i approach the breakfast desk, I was told that guest-sign off for consumption was not authorized by the front desk. Credit card was in file but still… UNPROFESSIONAL INDEED. I had to get out of line, walk down and ask thenfront desk to authorize, this never happened

Excellent staff.

Classificação TripAdvisor 5.0/5

9alexn Avaliação certificada TripAdvisor

I would like to express my gratitude to Lucas, the person who was on duty on the night of 1st of November. I ordered a taxi to airport in the evening, but it turned out that the road to the airport was blocked and I cannot flight from it. So Lukas wake me up beforehandб describe the situation, contacted air company to make a detour (I do not speak Portuguese)... Every his single step he performed was correct and opportune. Without his help my journey would become a nightmare. 6 out of 5!

Great hotel right in the city

Classificação TripAdvisor 5.0/5

sergeidjojo Negócios - Avaliação certificada TripAdvisor

I stayed 3 nights on the top floor with amazing city view. At night it was quite chilly and opened the windows for some fresh Ir. The room was overall very clean and tidy. Breakfast was great and had enough choice, however the menu items were pretty much the same throug my whole stay. Will defenitely come back.

Dear Sergeidjojo, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The staff and propriety are great - highly recommended

Classificação TripAdvisor 5.0/5

Cory_Warfield Couples - Avaliação certificada TripAdvisor

We stayed here under awful circumstances but the property and especially the staff were amazing. I’d assuredly stay here again and highly recommend it. The rooms are a good size, the beds are comfortable, breakfast is great and the front desk staff was amazing, especially since they weren’t informed by our layover that we and many others were being sent there on an unexpected layover. Specifically Lucas went above and beyond, was welcoming, kind, had great energy, spoke perfect English, was empathetic, and made a truly terrible night a lot better. 5 stars.

Dear Cory_Warfield, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Classificação TripAdvisor 5.0/5

Jordan L Avaliação certificada TripAdvisor

Very nice hotel in downtown. Staff were amazing especially Victor. Outside the hotel can be dangerous at night. But I never had any problems. This was my first vist to Brazil. I will stay here again.

Dear JordanlA4699KY, We very much appreciate your comments regarding your stay at the Novotel São Paulo Jaraguá Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 863 comentários 8.5/10 Localização
  • 1.705 comentários 7.3/10 Quarto
  • 1.854 comentários 7.5/10 Serviço
  • 191 comentários 3.9/10 Wifi
  • 992 comentários 7.5/10 Café da manhã
  • 760 comentários 7/10 Conforto
  • 721 comentários 6.9/10 Limpeza
  • 48 comentários 7.3/10 Centro de Bem-Estar/Spa

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