Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.5/5 13,302 reviews

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Sofitel London Heathrow - Image 1
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Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2023

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  13,302 reviews

TripAdvisor Rating  4.5/5  19,351 reviews

Certificate of excellence 2024

Fabulous

TripAdvisor rating 5.0/5

Donna D TripAdvisor review

Fabulous stay at the Sofitel hotel Great location short walk from T5 Lovely spacious room with every comfort. Lovely professional staff The bar is superb with wide choice and not too expensive given its London We booked and ate dinner in the Vivre Restaurant and it was exceptional

In the Bar with Jose

TripAdvisor rating 5.0/5

Owen M TripAdvisor review

Jose in the bar was very friendly and welcoming and making us feel at home whilst having dinner before flying away to Madrid the next day with my mum :)

Excellent stay!

TripAdvisor rating 5.0/5

Cruiser219097 TripAdvisor review

Really excellent stay, with upgrade to the Imperial Suite was was fabulous. Thank you once again to Aartee who looked after us superbly and to Alessandro for sorting out the upgrade. A brilliant stay and so convenient to be next to terminal 5. Thank you!

If you want to stay here, be aware of the room type you have booked

TripAdvisor rating 1.0/5

Monkey168 TripAdvisor review

This has always been our go to hotel for late /early flights. However, totally disappointed with our last stay. Due to a delayed flight, we finally checked in last Tue night around 10pm. I actually booked a luxury room but when they actually gave us a standard room. The check in agent was happy to cheat us out of the money, and put us in the standard room. I would have been happier if he said they have allocated our room to someone else and need to downgrade us, and we will take some monies off. Instead, I had to call down reception and created hell, then they deducted money off. i have since written to them and still waiting for a response!

Lovely Service from Sujeewa and the Team, Delicious Food.

TripAdvisor rating 5.0/5

TheBoro535 TripAdvisor review

We stay at this hotel whenever we land at Heathrow and it never disappoints. For the wear and tear an airport hotel is subjected to, Sofitel is always clean and in good repair. The staff goes above & beyond to make guests happy. We had a delicious dinner in the restaurant - don't miss the indian dishes - with wonderful service. In the morning, Sujeewa provided wonderful, friendly service and lots of helpful information about travelling around London. He was charming. Don't hesitate to make a stop here. You will awake refreshed and ready for the next step of your journey. Congratulations to all at the Sofitel Heathrow!

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Other web-users rate our hotel

  • 4,322 reviews 9.3/10 Location
  • 8,268 reviews 7.8/10 Room
  • 7,697 reviews 8.1/10 Service
  • 76 reviews 5.4/10 WiFi
  • 2,013 reviews 7.8/10 Cleanliness
  • 1,812 reviews 4.9/10 Value
  • 1,306 reviews 8.2/10 Breakfast
  • 40 reviews 2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.