Sofitel London Heathrow

Customer review rating (ALL Rating) 4.5/5 13,601 reviews

Best price
guarantee
Sofitel London Heathrow - Image 1
Sofitel London Heathrow - Image 2
Sofitel London Heathrow - Image 3
Sofitel London Heathrow - Image 4
Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2022

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  13,601 reviews

TripAdvisor Rating  4.5/5  18,325 reviews

Certificate of excellence 2023

Nice stay, great Cosmo

TripAdvisor rating 4.0/5

emmakK1118WM TripAdvisor review

Meet and greet parking was good. Very friendly check in staff, room is clean and spacious. Had a great Cosmo made by the lovely Lavi. Nice way to start our holiday. We wondered over to the terminal, short walk along a covered walk way. Nice and easy.

A nightmare made better

TripAdvisor rating 5.0/5

Cecily C TripAdvisor review

We were moved to Sofitel by BA when they overbooked our booked flight. We were greeted at the reception desk by the lovely Ignatius, who was the first person of 6 hours to apologise with true sincerity. He made every effort to redeem the situation and try to make the best of a bad situation Thank you ignatius, Sofitel are lucky to have you!

Excellent stay at the Sofitel

TripAdvisor rating 5.0/5

Warrens_of_Conder TripAdvisor review

We arrived at the hotel after a 23-hour flight from Australia and suffering severely from jetlag. We were welcomed warmly by the reception staff who checked us in quickly and escorted us to our room, which was appreciated. Room was immaculate, bed was so comfortable, and the shower was excellent. Nice to receive bottled water, chocolates and complimentary mini bar for our stay. Breakfast the following day was also very good, with a large variety of items and freshly cooked. The standout are the staff, all friendly and nothing is too much trouble, an asset to the hotel. Will stay again on our next trip through Heathrow.

Dear Warrens_of_Conder, Thanks for your review, we are pleased you enjoyed your recent stay after such a long trip. Great to see our front desk team giving you such a warm welcome. The hotel is ideal to unwind and relax with family and friends before a flight out, rooms are spacious, food is tasty and employees attentive and friendly. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Excellent room service

TripAdvisor rating 5.0/5

566ingridh TripAdvisor review

Very comfortable room, comfy bed and lovely bathroom. The highlight for me was the excellent room service. Noori served my dinner to my room and was exceptional! He made sure my food was correct and I understood where to go for breakfast!

Dear 566INGRIDH, Thanks for your fantastic review, we are pleased you enjoyed your recent stay overall service standards. Great to see Noor taking care of you so well. The hotel is ideal to unwind and relax with family and friends before a flight out, rooms are spacious, food is tasty and employees attentive and friendly. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

Shamin was so helpful

TripAdvisor rating 5.0/5

RebeccaJersey Solo travel - TripAdvisor review

Just one night stay before my flight home. Shamin at reception was friendly, efficient and a joy to speak to. Room is fresh and clean and a great size. A great hotel for T5 travel as easy to walk to departures or from arrivals. Always a great choice when travelling via Heathrow.

Dear Rebecca , Thanks for your fantastic review, we are pleased you enjoyed your recent stay overall service standards. Great to see our front desk team giving you such a warm welcome. The hotel is ideal to unwind and relax with family and friends before a flight out, rooms are spacious, food is tasty and employees attentive and friendly. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,001 reviews 9.2/10 Location
  • 7,736 reviews 7.7/10 Room
  • 7,578 reviews 8/10 Service
  • 72 reviews 6/10 WiFi
  • 1,930 reviews 7.7/10 Cleanliness
  • 1,709 reviews 4.4/10 Value
  • 1,234 reviews 7.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.