ibis budget Southampton Centre 2 stars

Customer review rating (ALL Rating) 3.8/5 923 reviews

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Description

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, food and beverage, wifi and service (hair dryer, irons...)

Our accommodation(s)

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Hotel location

ibis budget Southampton Centre

3 West Quay Road
SO15 1RA Southampton
United Kingdom

GPS:50.905308, -1.413316

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  923 reviews

TripAdvisor Rating  3.5/5  1,825 reviews

Staff feedback

TripAdvisor rating 4.0/5

Chris F TripAdvisor review

Great service from the night Manager Steven. Was very helpful and represented the hotel with distinction. Gave great advice with everything we needed after a 30 hour journey from Australia. The room was suitable for 2 nights prior to our cruise

Mattresses need replacing

Customer review rating 1.5/5

Skye Couples - Confirmed reviews ALL

We could barely sleep when we stayed. Theatresses must be 20 years old. Yellowed and uncomfortable memory foam mattresses that have big dips in the center so you are constantly rolling into each other. The room was clean and the linens were clean and fine, but the AC doesn't work properly and the room was boiling. Spend a bit more and go elsewhere.

Dear Skye Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, IBB Southampton Team

Great location

Customer review rating 4.5/5

M. Couples - Confirmed reviews ALL

Room was clean , bed was comfy. The location was in walking to restaurants , shops , nightlife … Only small thing was no hairdryer

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IBB Southampton Team

Easy from from rail ststion

Customer review rating 5.0/5

Kenneth D. Friends - Confirmed reviews ALL

Easy walk from main rail and bus stations. Large car park, 4 electric car charging points. Short distance from cruise terminals. Auto door on entrance to ground floor reception wheelchair accessible rooms. Secure entry lift over 4 floors. Our twin room on 2nd floor was well equipped spacious and brightly decorated. Beds and duvet were very comfortable all lights controlled from bed. Heating was temp using oil filled electric radiator main aircon unit not functioning properly. Great overhead hot shower. Large towels, liquid soap provided. Slept well occasion noise from traffic in corridor (some people!). Included continental breakfast has a good choice of cereal cheese cold meat yogurt croissants. There is a toaster and a microwave along with juices and hot drinks. The location on ground floor has very practice and co-ordinated table and chairs. For 2 or 4 people with a conservatory feel bright and airy. For the price we paid it was excellent value for money. Only fault with bedroom for me was the flooring - no carpets or rugs - cold floor. But very practical for keeping clean. There is no kettle in rooms.

Thank you for your thoughtful review! We\'re delighted that you enjoyed our convenient location, comfortable rooms, accessible features, and breakfast selection. Your feedback on the heating, flooring, and in-room amenities is truly valuable, and we’ll certainly take it into account as we continue to improve our guest experience. We appreciate you taking the time to share your thoughts and hope to have the pleasure of welcoming you back in the future!

Disappointed and definitely budget

TripAdvisor rating 2.0/5

Sarah D Business - TripAdvisor review

This hotel is definitely budget. My room was basic with a shower and sink to one side of the small room, rather than in a bathroom. The toilet was behind a separate door that felt like a cupboard. The mattress on the bed was very thin - only just more than a topper. There was a small tv on the wall in the corner with a small desk under but only a plastic stool to sit on. The only socket I could find to plug my charger / laptop in was hidden up behind the tv screen and no sockets at the side of the bed. There was no curtain, just a blind that I had to pull down manually. There was no carpet but plastic lino throughout. On the plus side, the room was clean with air conditioning. The reception area felt grubby but the staff were friendly and helpful. Sadly I would not choose to stay here again.

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Other web-users rate our hotel

  • 1,057 reviews 9.5/10 Location
  • 1,659 reviews 5.4/10 Room
  • 1,009 reviews 8.7/10 Service
  • 36 reviews 8.6/10 WiFi
  • 930 reviews 4/10 Comfort
  • 728 reviews 6.2/10 Cleanliness
  • 367 reviews 4.1/10 Breakfast
  • 253 reviews 2.9/10 Amenities

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