ibis budget Southampton Centre

ibis budget Southampton Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 445 reviews

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Description

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, food and beverage, wifi and service (hair dryer, irons...)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Southampton Centre

3 West Quay Road
SO15 1RA Southampton
United Kingdom

  • By plane

    SOUTHAMPTON AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By boat

    RED FUNNEL TERMINAL At 0.5km / 0.31 miles

  • By train

    SOUTHAMPTON CENTRAL At 0.2km / 0.12 miles

GPS:50.905308, -1.413316

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Southampton Centre

100% genuine reviews from our guests

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ALL Rating  4.0/5  445 reviews

TripAdvisor Rating  3.5/5  1,702 reviews

Great location for trains, docks, ferry to the isle of Wight and city center .

Customer review rating 4.5/5

Sara Solo - Confirmed reviews ALL

Great location. Good service, Everything you need in easy walking distance.

Dear SARA C., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Plumb Front Office Team Leader

Very suited

Customer review rating 5.0/5

Ed Solo - Confirmed reviews ALL

Ticked every box required - with very nice staff to help make it happen.

Dear EDWARD T., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also let my colleague that they provided good service in the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Front Office Team Leader

Good quality for the price accommodation

Customer review rating 4.0/5

Ian M. Business - Confirmed reviews ALL

I like the set up at IBIS Budget. Rooms are great - showers are amazing !! Lighting and configuartion is perfect for me. Breakfast is limited but is worthy of the price - and can easily upgrade by going across the road to the other IBIS. Staff were fantastic 0- the 2 on reception when I was there were great. The young woman was extremely engaging, happy to serve, and diligent in her work. The young man was excellent and extremely good with people. Sorry I dont know their names

Dear IAN M., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also let our colleagues know regarding your feedback as they will be pleased to know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Plumb

Location

Customer review rating 4.0/5

Niso Business - Confirmed reviews ALL

Reasonably pleasant.

Dear JOSE D R., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Easily accessible

Customer review rating 3.5/5

Emmanuel O. Business - Confirmed reviews ALL

It was a nice stay. No restrictions on in and out movements

Dear EMMANUEL O., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Good weekend stay

Customer review rating 4.0/5

Rebecca Families - Confirmed reviews ALL

Clean room, friendly staff, good location

Dear REBECCA T., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Decent clean room. Shower excellent. I appreciate it is basic level of accommodation, but to have 13a sockets either side of the bed would be a massive improvement. As there is little else to do in the room, using tablets and phones is a given. Especially for overnight charging for phones when they are used as alarm clocks.

Dear STEVEN F., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Well located

Customer review rating 4.0/5

Nicola F. Families - Confirmed reviews ALL

Clean, basic budget room. We'll defo use again.

Dear NICOLA COLLINS f., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Like the location. Close to the town.

Customer review rating 5.0/5

William B. Couples - Confirmed reviews ALL

Had a great stay. Usually across the road. Bed was surprisingly comfortable. Breakfast was great. For a continental it had everything except lattai coffee.

Dear WILLIAM b., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad you also enjoyed the breakfast with us as well Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Plumb Front Office Team Leader

Well located and good value for money

Customer review rating 4.5/5

Susan H. Couples - Confirmed reviews ALL

Definitely good value for money

Dear SUSAN H., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Plumb Front Office Team Leader

Good location with £10 overnight parking and easy check in

Customer review rating 4.0/5

Susan R. Solo - Confirmed reviews ALL

All good. Room was basic but well planned. No extras ( tea/coffee) but ideal for a trip to Southampton and handy for Ibis and Novhotel opposite with a restaurant and McDonald’s next door.

Dear SUSAN R., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Front Office Team Leader

Never again

Customer review rating 0.5/5

Kat R. Families - Confirmed reviews ALL

The room is budget as expected but comfortable. Could do with a bit of TLC marks on walls & paintwork & strip light around the wall hanging down. The main issue was the other guests. Constant noise & loud thudding music from other rooms. Seems 2 rooms around us were all together & going back & forth between the rooms banging on the doors having a party and in the corridor arguing or just general chatting very loudly. Another room above us too banging music probably all trying to drown out the sound from each other. I spent the late evening trying to book another local hotel so we could leave but no luck. An experience not to be forgotten or ever repeated again.

Bad Experience

Customer review rating 3.0/5

Anuj Families - Confirmed reviews ALL

I just want to share my experience about my stay in ibis budget hotel Room no 224. After all tiring day when I reached back to hotel I did not find my room clean in-spite of fact I have noted down my room no to duty manager for cleaning that . I specifically request for clean the room 2 times but no luck . All the way when I discussed manager in night he said now there is no way of cleaning that. This is such a bad experience for me

Cannot contact by phone. They don’t answer.

Customer review rating 3.0/5

Peter G. Families - Confirmed reviews ALL

I stayed over the weekend with my daughter, everything as expected, however my daughter left her hands free set and I’ve tried to call them as the Accor website advises. However no one answers and to leave a message you need to know a mailbox number. Makes a mockery of the advice on the website.

Easy to get too everything

Customer review rating 4.5/5

Lyn Couples - Confirmed reviews ALL

Clean room and comfortable stay

Dear LYN B., We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Benjamin Plumb Front Office Team Leader

Hmm

TripAdvisor rating 2.0/5

Magical_Cherry TripAdvisor review

Ridiculously expensive for what’s provided, delayed checkout due to loosing my deposit receipt for the kettle and trying to tell me I had an extra night booked. Wouldn’t stay again unless drastic changes are made.

WORST STAY EVER - BECAUSE OF THE DISHONEST, RUDE, UNPROFESSIONAL, LACK OF GOOD CUSTOMER SERVICE OF RECEPTIONIST (GUY WIT

TripAdvisor rating 1.0/5

jasonpriestX TripAdvisor review

WORST STAY EVER - BECAUSE OF THE DISHONEST, RUDE, UNPROFESSIONAL, LACK OF GOOD CUSTOMER SERVICE OF RECEPTIONIST (GUY WITH GLASSES) * We as a family of five have been staying at All Accor Hotels in years and as both my wife and I are working for the NHS, we regularly have discounts and satisfied using your hotels. But this time, we had the worst stay ever at IBIS Budget Hotel Southampton. We have booked two ACCESSIBLE rooms - Room 12 (1 double bed with bunk bed for our young child) and twin bed Room 105 for our teens. From the time of checking in on the evening of the 28th of August coming from our trip to Durdle Door, I have noticed immediately that the MAIN LIGHT in Room 12 was not working so I have reported right away to the receptionist (to the young man with eye glasses) AS THE ROOM WAS DARK AND WE HAVE KIDS TOO. He went to our room and has tried all the switches and has TOLD ME - THAT THE LIGHT IS ONLY BEING USED FOR EMERGENCY PURPOSES - It will ONLY light WHEN THE EMERGENCY CORD HAS BEEN PULLED and IT IS NOT FAULTY AT ALL. When I have checked the other room, I have found out that the main wall light was working fine. So I have came down to reception again to report it. THEN HE TOLD ME THAT HE WILL IMMEDIATELY REPORT TO MAINTENANCE AND PROMISED THAT IT WILL BE FIXED THE FOLLOWING MORNING. The 2nd day evening upon returning from our Bournemouth trip, light has still not been fixed, reported to the SAME RECEPTIONIST, and has promised it will be sorted out the issue on the following day. The THIRD AND last night of our stay - still THE SAME ISSUE. I have asked him why the light is still not working and he knows the room is very dark and we have kids? I GOT VERY ANGRY AND DISAPPOINTED THAT NIGHT THAT I HAVE CONFRONTED HIM that night and at the same very moment, A MUM with two young kids which I have learnt they came from a three-hour drive, have been told by THE SAME RECEPTIONIST - THAT THEY COULD NOT BE GIVEN A ROOM due to booking issues ( Booking .com) * That same 3rd night, whilst the mum of 2 kids and the receptionist were arguing, I was on the queue to re-cut our door key cards - knowing my issue I have patiently waited 15 minutes until I barge in apologising to the mum and the receptionist if my door key cards could be cut as my whole family HAVE BEEN WAITED TO GET INSIDE THE ROOM. And surprisingly the receptionist SCOLDED ME- " NEXT TIME YOU SHOULD WAIT FOR YOUR TURN ". it ruined my whole TRIP.. A worst experience with your group of hot

Brief overn8ght stay

TripAdvisor rating 5.0/5

Tina64_12 TripAdvisor review

We stayed overnight prior to our Disney cruise. We arrived at midnight due to work commitments but I had already checked in. Good service, room as booked, sparse but clean. Bed was not very comfy, mattress was rock hard, but otherwise a cheap and serviceable stay. The location for dock gate 10 was perfect, couldn't get closer

No complaints about hotel, but parking is extortionate.

TripAdvisor rating 4.0/5

reg545 Business - TripAdvisor review

Basic hotel chain, no frills but spotlessly clean and well run. Major complaint is the car parking which is shared between 3 hotels on the site. £10 per night! Very expensive and only kills any savings you may make on hotel cost.

Thank you for leaving us a review about your most recent stay with us. We're sorry to read you found parking expensive, however that was an agreement between 3 hotels to bring equality to our guests. Nevertheless, we hope that we can welcome back in our hotel. Kind regards

One night stay

TripAdvisor rating 4.0/5

BobF1223 Solo travel - TripAdvisor review

I stayed here before so I was comfortable with where everything was. It was as I expected nothing more nothing less. I would prefer to be in centre of town with lots of pubs and restaurants. Too noisy in centre versus quiet where I was

Dear Bob We appreciate your comment and your review about your recent stay with us. We're glad to read that, overall, you had a satisfactory stay. We hope that we can have the opportunity to better serve you in the future. Kind regards Carolina

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