ノボテルバンコクスワナプーンエアポート 4 つ星

Don’t bother staying here. If you’re flying it’s better to stay at the airport or to sleep on flights. The hotel is ok and so are it’s restaurants. But it’s very expensive for what it offers. Wound not come back here… I think it’s even better to stay a night in real Bangkok.

We flew into Bangkok from Koh Samui ready for our direct flight home to London the next morning and to stay at this hotel was a no brainer really. Great value for a one night stay, Superior King Room with Pool view for 2 adults and 2 children age 11 and 13 including breakfast. £153. Swimming pool open until 10pm, big gym, suana, steam room and attentive staff. The double bed was massive (could have fit 4 small adults!) and so with one extra bed made up was plenty room for 4 of us. We walked about 8 minutes through the airport to the hotel but they have complimentary shuttles that run every ten minutes but in reality you turn up they take you no waiting for others as there always seemed to be a van waiting. Only issue was drinks and food pricey. We had 2 draught Singhas, 2 cokes and some peanuts at the pool and it was £25. Decided after that we didn't want to eat at the hotel so got the complimentary shuttle van to the airport and ate there and walked back to the hotel. Would I stay here again? Yes most likely.

This hotel is good enough if you have an early morning flight. We had an executive room. It smelt like mould. This hotel is very impersonal. The lounge also smelt like mould. The pool area looked nice.

The location of the hotel is its biggest asset - and flaw. Staff is not interested in you or your stay as they have full house in any case. A long queue to check-in and very excessive room rate considering the venue. Very standard room with and impossible to get lights in the room as the key in the slot did not do the trick. The staff then provided an electricity card and put it to the slot without telling it was an electricity card only. I then took it and went out only to find out that I was locked out as you can't enter the room with an electricity card. In the future, I don't mind travelling to the city to stay at better properties. I will never stay here - and will have an issue with any Novotel property as I like to extend my revenge as far as it goes.

I was SO grateful for this hotel for a layover. It was easy to get to from the airport and offers shuttle services back and forth, too. Reviews indicated the hotel was old and disappointing but I had no complaints at all. The lobby was large and welcoming, the staff were charming, the rooms were modern and well-maintained, the bed was comfortable, and the room amenities were more than adequate. I appreciated the room upgrade and the welcome snacks and drinks, and couldn't have enjoyed my short stay at the hotel more. Breakfast had a good selection, too. Thank you, Novotel Suvarnabhumi team.