ノボテルバンコクスワナプーンエアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 5,144 件のレビュー

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  • 24時間フレキシブルにチェックイン、24時間後にチェックアウト

  • 屋外熱帯庭園プール、スパ、フィットネスセンター

  • The Squareでは24時間いつでもフレキシブルなお食事と朝食をお楽しみいただけます

  • エアポートレールリンクの駅から300 m。ダウンタウンへも25分で簡単にアクセス

  • プレミアフロアにVIPルーム、ラウンジでの朝食

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

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当ホテルの客室

このエアポートホテルには、612 室の客室とスイートがあり、独自性のあるタイらしいデザインが特徴です。各客室は、快適性とプライバシーを考慮して設計されています。スーペリアルーム、デラックスルーム、エグゼクティブルーム、ジュニアスイート、エグゼクティブスイートがございます。 このエアポートホテルには、612 室の客室とスイートルームがあり、独自性のあるタイらしいデザインが特徴です。各客室は、快適性とプライバシーを考慮して設計されています。スーペリアルーム、デラックスルーム、エグゼクティブルーム、ジュニアスイートルーム、エグゼクティブスイートルームがございます。

ホテル所在地

ノボテルバンコクスワナプーンエアポート

999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli
10540 バンコク
タイ

GPS:13.696579, 100.751698

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チェックインはからです - チェックアウトはです

敷地内
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  • 駐車場
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  5,144 件のレビュー

トリップアドバイザーの評価  4.0/5  7,361 件のレビュー

Ok, but don’t stay here

トリップアドバイザーの評価 3.0/5

Jacques Z Couples - トリップアドバイザー認証口コミ

Don’t bother staying here. If you’re flying it’s better to stay at the airport or to sleep on flights. The hotel is ok and so are it’s restaurants. But it’s very expensive for what it offers. Wound not come back here… I think it’s even better to stay a night in real Bangkok.

Perfect airport stay. Good facilities. Good value.

トリップアドバイザーの評価 4.0/5

Julibow ファミリー - トリップアドバイザー認証口コミ

We flew into Bangkok from Koh Samui ready for our direct flight home to London the next morning and to stay at this hotel was a no brainer really. Great value for a one night stay, Superior King Room with Pool view for 2 adults and 2 children age 11 and 13 including breakfast. £153. Swimming pool open until 10pm, big gym, suana, steam room and attentive staff. The double bed was massive (could have fit 4 small adults!) and so with one extra bed made up was plenty room for 4 of us. We walked about 8 minutes through the airport to the hotel but they have complimentary shuttles that run every ten minutes but in reality you turn up they take you no waiting for others as there always seemed to be a van waiting. Only issue was drinks and food pricey. We had 2 draught Singhas, 2 cokes and some peanuts at the pool and it was £25. Decided after that we didn't want to eat at the hotel so got the complimentary shuttle van to the airport and ate there and walked back to the hotel. Would I stay here again? Yes most likely.

Good Enough

トリップアドバイザーの評価 3.0/5

kodySydney トリップアドバイザー認証口コミ

This hotel is good enough if you have an early morning flight. We had an executive room. It smelt like mould. This hotel is very impersonal. The lounge also smelt like mould. The pool area looked nice.

Dear kodaSydney, Thank you for choosing us to be your transit hotel. I do apologize that your expectation on our room and service were not met. Your comment will be share among the team. Especially, the team at the lounge in regard to giving a personal attention to our guest. I'm glad that you did enjoy the pool and the tropical environment. Last but not least, I hope to welcome you back again at the Novotel in the near future. Should you need any assistant, please do not hesitate to contact me. Sincerely, Winai Moonsri Guest Experience Manager

Exists only because of location

トリップアドバイザーの評価 2.0/5

Mixu トリップアドバイザー認証口コミ

The location of the hotel is its biggest asset - and flaw. Staff is not interested in you or your stay as they have full house in any case. A long queue to check-in and very excessive room rate considering the venue. Very standard room with and impossible to get lights in the room as the key in the slot did not do the trick. The staff then provided an electricity card and put it to the slot without telling it was an electricity card only. I then took it and went out only to find out that I was locked out as you can't enter the room with an electricity card. In the future, I don't mind travelling to the city to stay at better properties. I will never stay here - and will have an issue with any Novotel property as I like to extend my revenge as far as it goes.

Dear Mixu, I do apologize for all the trouble you have gone through in regard to the keycard and the light. This issue will be reminded to the team that they need to pay attention to arrival guest closely and explain to the guest clearly on how to operate the power system and giving the full details of hotel facilities. Once again, I'm sorry that the arrival experience wasn't meet with your expectation. However, I do hope that you would consider giving us another chance to provide you with a better service. Should you need any assistant regarding your future visit to Bangkok please do not hesitate to contact me at: QM@novotelairportbkk.com. Sincerely, Winai Moonsri Guest Experience Manager

Conveniently located hotel with wonderful staff and rooms

トリップアドバイザーの評価 5.0/5

Roger W トリップアドバイザー認証口コミ

I was SO grateful for this hotel for a layover. It was easy to get to from the airport and offers shuttle services back and forth, too. Reviews indicated the hotel was old and disappointing but I had no complaints at all. The lobby was large and welcoming, the staff were charming, the rooms were modern and well-maintained, the bed was comfortable, and the room amenities were more than adequate. I appreciated the room upgrade and the welcome snacks and drinks, and couldn't have enjoyed my short stay at the hotel more. Breakfast had a good selection, too. Thank you, Novotel Suvarnabhumi team.

Dear RogerVivekWinder, Thank you for your wonderful description about our hotel, staff service and facilities. I couldn't thank you enough for the beautiful review on TripAdvisor. Thank you for visiting us twice this year and we are looking forward to welcome you back again in the near future. Sincerely, Winai Moonsri Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 64 件のレビュー 6.9/10 インターネット
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  • 1,454 件のレビュー 8.5/10 快適さ
  • 1,250 件のレビュー 6/10 お値打ち度
  • 888 件のレビュー 8.2/10 朝食

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