Novotel Bangkok Suvarnabhumi Airport Hotel 4 stars

I think that the hotel is a little run down dirty carpets as you go to rooms the interned didnt work had to get some device from the reception also this was intermittint the tv is like it was overloaded and had little or no signal no sincro your hotel is conveniënt for the airport thats it i stayed in silom square last month for 1200 baht was better than nova but in the city never mind maybe when Covid !( goes you will make it ok again best regards Mike

Good for one night stay even if prices are a bit higher due to the location

I am be happy -good service-well located.

Overnight between flights. Easy shuttle, checkin. Room very clean

I need a safe place to stay near the airport while waiting for an international flight. I preferred the comfort of a hotel to just sitting in a corner at the airport, where nearly everything is closed but was worried about possible COVID-19 exposure. The staff were professional and reassuring about the precautions being taken to ensure a safe environment.

Happy with your covid-offer reservation

It was close to the airport and very convenient. The shuttle was waiting for me and that was really nice after a long flight. The hotel staff was very nice and polite. The hotel and room were very clean. The only negatives I have are that the carpet in my room needs replaced and the food was a bit expensive.

Your staff is very attentive and helpful.

Stayed for 5 hours overnight for a early morning flight. Room was clean and tidy, room service was good but not cheap!

We were not allowed to leave the room. There is plastic on the floor and lots of dirt behind the edges of this plastic. Roomservice is all in cardboard boxes with plastic cutlery and a red plastic bag to put the food in after you’re done, this to prevent cockroaches from comming in the room. I understand the difficult times we’re in but not not all the plastic. It makes things feel less hygiënic.

Good room, very clean and very comfortable. Its convenience to the airport is unrivalled.

I stayed for one (1) night before taking a flight on 10 April 2021 to Koh Samui. The room was clean and check in and check out were handled efficiently.

Sadly, our trip was cancelled months ago due to the Corona virus. I called to cancelled our reservation and request a refund back in July. I am still waiting for my refund. When I call to inquire, I am told to be patient, that the refund is approved but it will take a while. I have been waiting more than 3 months.

I have stayed at this hotel on three occasions now and it always provides a reasonable experience. Good restaurants with quality food and drink. Rooms are functional but will need updating in the near future. Free shuttle bus is efficient and staff friendly or you can walk to the hotel using the underground link corridor.

High level of comfort , beautiful and comfortable room. We did not expect that it would be so quiet at night, despite the proximity of the airport. The hotel also offers a Shuttle service from the airport to the hotel