Novotel Bangkok Suvarnabhumi Airport Hotel 4 stars

TripAdvisor rating 4.0/5 7,053 reviews
Novotel Bangkok Suvarnabhumi Airport
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Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • Outdoor garden pool, spa, fitness centre

  • 24-hour buffet dining at The Square

  • Ergonomic work space, marble en-suite bath

  • Premier Floor VIP room with Lounge breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 00h00

Check out up to 00h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Other sports activities
Catering
  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bangkok Suvarnabhumi Airport

999 Suvarnabhumi Airport Hotel
Moo 1 Nongprue Bang Phli
10540
samut prakarn
thailand

Tel: +6621311111

Fax: (+66)2/1311188

Contact email

Check-in from 00h00

Check out up to 00h00

  • BKK City Centre :   Suvaranbhumi

  • By plane

    SUVARNABHUMI BKK At 0.3km / 0.19 miles - Shuttle free

GPS :13.696579, 100.751698

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room King or Twin

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 king size bed

  • Max. number of persons: 4
  • Area: From 34
  • Views: Airport view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 34
  • Views: Garden side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 king size bed

  • Max. number of persons: 4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor 2 Single Beds

  • Max. number of persons: 4
  • Area: From 34
  • Views: Pool side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor One King-size Bed

  • Max. number of persons: 4
  • Area: From 34
  • Views: Airport view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 Double Bed

  • Max. number of persons: 4
  • Area: From 56
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Premier Floor Suite 1 Double Bed

  • Max. number of persons: 4
  • Area: From 63
  • Views: Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

24-hour dining restaurant with international buffets, à la carte and Sunday Brunch

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SALA THAI

Type of cuisine: null

Authentic Thai cuisine

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOLDEN VILLAGE

Type of cuisine: null

The luxurious and elegant Chinese restaurant features an exquisite selection of traditional Cantonese dishes. Various finest food is created by Chef Prasit Jariyayothin, experienced for more than a decade at famous Chinese restaurants.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KINSEN

Type of cuisine: Japanese

Modern Japanese cuisine offering a variety of popular Japanese dishes and regional specialties. Exciting Japanese open kitchen for Teppanyaki by Chef Phairot Khong-un.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GOURMET

Type of cuisine: Cafe

With a sophisticated selection of homemade French pastries, croissants and confectionery, Le Gourmet evokes the experience of a fine afternoon in a boutique patisserie in Paris.

Lunch

07:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM LOUNGE

Photo non contractuelle / Strictly non binding

A joyful place for relaxation offers a wide range of cocktails and beverages with live entertainment Monday-Saturday from 18.30 h until 22.00 h. Atrium Lounge also features a cigar room with comfortable sofas and a selection of finest wines and cigars.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOL BAR

Photo non contractuelle / Strictly non binding

Healthy drinks, light snacks and cocktails

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TOUCHDOWN SPORTS BAR

Photo non contractuelle / Strictly non binding

Open daily from afternoon till late for your casual bites with local and international beverages while your favourite sports games are on.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 814

  • Maximum capacity: 1,300 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel Bangkok Suvarnabhumi Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

16,394 reviews

tripadvisor

TripAdvisor Rating 4.0/5

7,053 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, moderate accommodations + service

Customer review rating 4.4/5

Beverly M. S. Solo - 21/01/2020 Confirmed reviews ALL

I told the front desk at checkout that my bathtub did not drain and the towel rack was hanging loose off the wall. The mattresses were the thinnest possible. There was no sundry shop for necessities - I was told to walk to a 7-11. And paying $7 for a mini-bar bottle of water was absurd. However, the no-frills hotel was well located and handy for the international traveler.

Dear Valued Guest, Thank you for taking the time to write to us and share your comments following your visit to our facility. We sincerely regret that your stay with us has not lived up to your expectations and we apologize. We have noted the points mentioned on the bathtub and the towel rack and will review them in order to follow up with our teams. I truly hope we can restore your confidence and will have the pleasure of welcoming you back again at Novotel Suvarnabhumi Airport Hotel. Sincerely, Christophe Geoffroy General Manager

You can walk to the hotel, beats taking a cab or shuttle if you’re just staying overnight

Customer review rating 4.4/5

Anonymous Solo - 21/01/2020 Confirmed reviews ALL

Directions to the hotel were not clear, website should tell you to go to the lower level of BKK and then follow the signs. Room was clean and offered everything I needed for an overnight stay.

Dear Valued Guest, Thank you for sharing your experience at Novotel Bangkok Suvarnabhumi Airport. We appreciate your kind feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting but exceeding your expectations and your feedback is encouraging us to continue to improve and maintain our high standards. We will continue to improve with the hotel information on third party websites to be more clear and specific on hotel direction. We hope you visit us again soon! Sincerely, Christophe Geoffroy General Manager

Very restful. Clean room. Amazing food.

Customer review rating 4.4/5

Anonymous Couples - 21/01/2020 Confirmed reviews ALL

We especially enjoyed the budget lunch which had amazing variety and was beautifully cooled and presented.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our cleanliness and amazing food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Great Hotel For Transit Travelers

Customer review rating 4.4/5

Gary Business - 21/01/2020 Confirmed reviews ALL

I had an overnight stay in Bangkok to catch an early international flight the next morning. The Novotel was an excellent choice for me. They have spacious and quiet rooms. The hotel amenities are wonderful. I thoroughly enjoyed the restaurant, a great selection of food choices. The greatest part of my stay was the fact that I could actually walk from the hotel to the airport in an underground walkway, all air-conditioned. This gave me the option of walking, ten minutes, or taking the airport shuttle.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our room and amenities, restaurants as well as our convenience location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Was okay

Customer review rating 4.4/5

Jen Business - 21/01/2020 Confirmed reviews ALL

The staff are really accommodating. I just had a problem with the electricity in my woom, went off around 6 and it took them more than 30 minutes to respond to my request. I got almost late with my flight

Dear Valued Guest, Thank you for taking the time to share your feedback. We apologized regarding the slow response on your request when the power went off. This will be investigate and the team will be brief accordingly. We are glad that our staff made you feel welcome and hope to see you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

Great Location

Customer review rating 4.4/5

Frank C. Solo - 21/01/2020 Confirmed reviews ALL

Wonderful place to stay for BKK early flights

Dear Valued Guest, Welcome back and thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Excellent location and service overall

Customer review rating 4.4/5

Muhammad S. Families - 20/01/2020 Confirmed reviews ALL

Had a wonderful experience during a 17hr transit. Location is excellent which is complemented by Airport Shuttle, made our life so much easy with young kids. We enjoyed the swimming pool and spa facilities.

Dear Valued guest, Thank you for taking the time to post your comments on guest survey following your stay with us. I am pleased to learn that you and your family were enjoyed stay with us and that you liked so many aspects of our hotel ranging from our location, the service, the pool and spa activities. Your feedback means a lot to us so please rest assured that your comments will be passed on to our team member. We look forward to your next stay with us very soon. Sincerely, Christophe Geoffroy General Manager

Novotel Hotel allways works good.

Customer review rating 4.4/5

Toni M. Families - 20/01/2020 Confirmed reviews ALL

Thats why we stay allmost every holiday in Novotel hotels.

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you've always enjoyed your stay with us and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Great stay for transit

Customer review rating 4.4/5

Tj Business - 20/01/2020 Confirmed reviews ALL

Everyone is friendly and welcoming

Dear Valued Guest, Thank you for the great review of our hotel on your 1st visit of 2020! We are glad that you enjoyed your stay and we appreciated your compliment on our friendly staff. Sincerely, Christophe Geoffroy General Manager

Stained carpet and loud HVAC

Customer review rating 4.4/5

Anonymous Couples - 20/01/2020 Confirmed reviews ALL

After a long travel we stayed at Novotel for an overnight layover. The floor on the room had a a lot of stains. Whatever, we needed sleep. We woke up in the middle of the night because it sounded like someone was trying to get in our room. Turns out it was just the noise the air conditioning made every 30 minutes while we tried to sleep.

Dear Valued Guest, Firstly I would like to thank you for taking the time to advise of your recent stay at Novotel Bangkok Suvarnabhumi Airport hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of your experience during your stay with us. I do extend my apology with all sincerity regarding the points you mention in your review, especially the noise for the air-conditioning you experienced in your room and the poor service you received as a result. This had already been address with the engineering team and the problem had been solved since yesterday. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Geoffroy General Manager

Fantastic location and so quiet!

Customer review rating 4.4/5

Jon C. Couples - 20/01/2020 Confirmed reviews ALL

Brilliant hotel, great room was expecting some aircraft noise................but nothing, clean and very well equipped. The international buffet in the evening was very well recieved indeed.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our hotel location, cleanliness, as well as the dinner buffet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Great location to Airport and convenient to the train

Customer review rating 4.4/5

Drew Friends - 20/01/2020 Confirmed reviews ALL

Light Switches in room were in very odd places making it difficult to find them to turn on the lights. Toilet was also clogged so not usable. Carpet in hallway was not easy to roll luggage, so getting the luggage to the room was exhausting. Other than that it was an enjoyable stay.

Dear Valued Guest, Thank you for taking the time to share your feedback on our room, facilities and staff service. The information will be share with our team for future improvement. We hope to welcome you back to our hotel again! Sincerely, Christophe Geoffroy General Manager

Mr

Customer review rating 4.4/5

Bernard G. Solo - 19/01/2020 Confirmed reviews ALL

Hotel well located quite handy for 1 night ..only the Bathroom need to be refresh ..very strong smell came from the WC ..

Dear Valued Guest, Welcome back again! Thank you for the great review of our hotel! We are glad that you enjoyed your stay. However, we do apologized for the inconvenience regarding the smell from the bathroom. This will be report to our housekeeping team for an immediate action to inspect and solve the problem. We hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Very good stay

Customer review rating 4.4/5

Thanawan T. Solo - 19/01/2020 Confirmed reviews ALL

I like very much your hotel: - breakfast - service - quiet - clean

Dear Valued Guest, Thank you for the great review of our hotel service and facilities! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Good value & comfortable

Customer review rating 4.4/5

Jp Couples - 19/01/2020 Confirmed reviews ALL

Clean comfortable and good value

Dear Valued Guest, Thank you for the great review of our hotel service and cleanliness! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Satisfied

Customer review rating 4.4/5

Andrew1941 Couples - 19/01/2020 Confirmed reviews ALL

Stayed first time at this htl as we had to catch morning domestic flight. Lobby impressive. Warm reception. Room size satisfactory. Great place. Thanks

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our hotel staff, facilities and service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

Perfect as always

Customer review rating 4.4/5

Stuart Couples - 18/01/2020 Confirmed reviews ALL

Great location for the airport, comfortable clean hotel with polite helpful staff.

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and every points of service met your expectation. We looking forward to see you again very soon. Sincerely, Christophe Geoffroy General Manager

It was satisfactory

Customer review rating 4.4/5

Vinnie T. Families - 18/01/2020 Confirmed reviews ALL

The experience was satisfactory. The wifi internet dosen’t connect and is intermittent. There was only one tea bag in a king size bed room.

Dear Valued Guest, Thank you for taking the time to share your feedback. We apologized for the missing of the amenities in room, as well as the speed of the internet that were not up to your expectation. This information will be share with our concerns team for a better preparation. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

I felt so well taken care of

Customer review rating 4.4/5

Marcia S. Solo - 18/01/2020 Confirmed reviews ALL

Smooth, effortless, pampered. The staff were so friendly and helpful.

Dear Valued Guest, Thank you for returning to stay with us again! we appreciated the great review of our hotel staff! We are glad that you love our hotel and enjoyed your stay. We hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

Great hotel with very friendly staff :-)

Customer review rating 4.4/5

Thomas Solo - 18/01/2020 Confirmed reviews ALL

Also the hotel is directly situated nearby the airport, the inner yard (providing plants and a swimming pool) is a quite and natural refuge zone. Room service was excellent.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our friendly staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your room service and other area of our hotel experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager
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