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فندق نوفوتيل Novotel بانكوك سوفارنابومي إيربورت 4 نجوم

ملاحظة أراء العملاء 4.4/5 17,280 أراء

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نوفوتيل Novotel بانكوك سوفارنابومي إيربورت
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خدمات الفندق الإضافية

  • تسجيل الوصول المرن طوال 24 ساعة وتسجيل المغادرة بعد 24 ساعة

  • حوض سباحة في الهواء الطلق يطل على حديقة استوائية وسبا ومركز للياقة البدنية

  • وجبة إفطار مرنة يمكن تناولها على في أي وقت في The Square

  • على بعد 300 متر من محطة Airport Rail Link. وصول سهل إلى وسط المدينة في 25 دقيقة

  • غرفة مميزة في طابق بروميير مع إفطار في اللاونج

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الخدمات المتوفّرة في الفندق وبالقرب منه

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خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • خدمات للأطفال
  • فندق لغير المدخنين 100%
  • مكيّف الهواء
  • SUVARNABHUMI BKK
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • الغسيل
  • المحلات/ التسوّق
  • حامل الأمتعة
  • الاستعلامات
الترفيه والأنشطة
  • حمّام السباحة
  • مركز اللياقة
  • الرفاهية
  • خدمات للأطفال
  • الغولف ادفع
  • التنس ادفع
  • الأنشطة الرياضية الأخرى
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 5
  • بارات 3
  • خدمة الغرف
خدمات الأعمال
  • غرف للاجتماعات17
  • ركن الإنترنت على جهاز Mac
  • مركز الأعمال
  • توفر خدمة النسخ/الطباعة

موقع الفندق

نوفوتيل Novotel بانكوك سوفارنابومي إيربورت

999 Suvarnabhumi Airport Hotel
Moo 1 Nongprue Bang Phli
10540 بانكوك
تايلاند

الهاتف: +6621311111

الفاكس: (+66)2/1311188

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  • BKK City Centre :  Suvaranbhumi

  • بالطائرة

    SUVARNABHUMI BKK عند 0.3كم / 0.19 ميل - ذهاب وإياب مجاني

نظام تحديد المواقع العالمي (GPS):13.696579, 100.751698

الإقامات المتوفرة لدينا

تتميز غرفة نوفوتيل بمساحتها الواسعة وتصميمها المعاصر والمرن فتحلو فيها الإقامة. تلبّي هذه الغرفة كافة متطلباتك واحتياجاتك.

غرفة عادية بسرير كينج أو سريرَين مفردَين متماثلَين

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 34 / 366 sq ft
  • اتصال إنترنت لاسلكي في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • مكتب العمل
  • المنتجات الخاصة بالحمام(...)

غرفة مميّزة بسرير كينج

غرفة مناسبة لذوي الاحتياجات الخاصة
  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 34 / 366 sq ft
  • :المناظر إطلالة على المطار, إطلالة جانبية على الحديقة *

هناً بتوافر الأماكن

  • اتصال إنترنت لاسلكي في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • مكتب العمل
  • المنتجات الخاصة بالحمام(...)

غرفة مميّزة بسريرَين مفردَين

غرفة مناسبة لذوي الاحتياجات الخاصة
  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 34 / 366 sq ft
  • :المناظر إطلالة جانبية على الحديقة, إطلالة على المطار *

هناً بتوافر الأماكن

  • اتصال إنترنت لاسلكي في الغرفة
  • مياه معدنية مجانية في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • مكتب العمل(...)

غرفة ديلوكس بسرير كينج

  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 34 / 366 sq ft
  • :المناظر إطلالة على المطار, إطلالة جانبية على حوض السباحة *

هناً بتوافر الأماكن

  • اتصال إنترنت لاسلكي في الغرفة
  • مياه معدنية مجانية في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • مكتب العمل(...)

غرفة ديلوكس بسريرَين مفردَين

  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 34 / 366 sq ft
  • :المناظر إطلالة على المطار, إطلالة جانبية على حوض السباحة *

هناً بتوافر الأماكن

  • اتصال إنترنت لاسلكي في الغرفة
  • مياه معدنية مجانية في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • مكتب العمل(...)

غرفة تنفيذية في طابق بروميير بسريرين مفردين

  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 34 / 366 sq ft
  • :المناظر إطلالة جانبية على حوض السباحة, إطلالة على المطار *

هناً بتوافر الأماكن

  • اتصال إنترنت لاسلكي في الغرفة
  • مياه معدنية مجانية في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • مكتب العمل(...)

غرفة تنفيذية في طابق بروميير بسرير حجم كينج واحد

  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 34 / 366 sq ft
  • :المناظر إطلالة على المطار, إطلالة جانبية على حوض السباحة *

هناً بتوافر الأماكن

  • اتصال إنترنت لاسلكي في الغرفة
  • مياه معدنية مجانية في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل
  • مكتب العمل(...)
الغرف

مطاعمنا وباراتنا

THE SQUARE

نوع المطبخ: عالمي

24-hour dining restaurant with international buffets, à la carte and Sunday Brunch

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -
الغداء

SALA THAI

نوع المطبخ: null

Authentic Thai cuisine

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -
الغداء

GOLDEN VILLAGE

نوع المطبخ: صيني

The luxurious and elegant Chinese restaurant features an exquisite selection of traditional Cantonese dishes. Various finest food is created by Chef Prasit Jariyayothin, experienced for more than a decade at famous Chinese restaurants.

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -
الغداء

KINSEN

نوع المطبخ: ياباني

Modern Japanese cuisine offering a variety of popular Japanese dishes and regional specialties. Exciting Japanese open kitchen for Teppanyaki by Chef Phairot Khong-un.

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -
الغداء

LE GOURMET

نوع المطبخ: مقهى

With a sophisticated selection of homemade French pastries, croissants and confectionery, Le Gourmet evokes the experience of a fine afternoon in a boutique patisserie in Paris.

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -
الغداء

ATRIUM TERRACE

كوكتيلات ووجبات سريعة وخفيفة

الصورة غير التعاقدية

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد
الغداء

SPLASH POOL BAR

مشروبات صحية ووجبات خفيفة وكوكتيلات

الصورة غير التعاقدية

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد
الغداء

TOUCHDOWN SPORTS BAR

Open daily from afternoon till late for your casual bites with local and international beverages while your favourite sports games are on.

الصورة غير التعاقدية

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 17

  • أقصى حجم: 814 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 1300 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 550 أشخاص

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نوفوتيل Novotel بانكوك سوفارنابومي إيربورت‎

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اطّلع على المزيد

رأي ALL 4.4/5

17,280 أراء

tripadvisor

تقييم TripAdvisor 4.0/5

7,160 أراء

Still Waiting for Refund

ملاحظة Tripadvisor 1.0/5

Barbara S 31/10/2020 تقييم TripAdvisor المعتمد

Sadly, our trip was cancelled months ago due to the Corona virus. I called to cancelled our reservation and request a refund back in July. I am still waiting for my refund. When I call to inquire, I am told to be patient, that the refund is approved but it will take a while. I have been waiting more than 3 months.

Dear Barbara S, Thank you for your review and please accept our sincere apologies for the delay in the refund you have been confirmed. Please be assured that your refund has been confirmed and is still pending for final settlement. Kindly bear with us as we have been recording an exceptional number of cancellations to handle since earlier this year and I do believe that it will be processed shortly. I appreciate your understanding and patience on this matter. Sincerely, Winai Moonsri(Mr.) Guest Experience Manager

Handy airport hotel

ملاحظة Tripadvisor 4.0/5

wizz1410 15/03/2020 تقييم TripAdvisor المعتمد

I have stayed at this hotel on three occasions now and it always provides a reasonable experience. Good restaurants with quality food and drink. Rooms are functional but will need updating in the near future. Free shuttle bus is efficient and staff friendly or you can walk to the hotel using the underground link corridor.

Dear Wizz1410, Thank you for taking the time to write and share your comments. It is with great pleasure that we receive your compliments on our restaurants and the quality of our food and beverage, so we will not fail to share them with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer a friendly service. We look forward to welcoming you again Sincerely, Winai Moonsri(Mr.) Guest Experience Manager

Very good

ملاحظة Tripadvisor 5.0/5

Z8165MUn 12/03/2020 تقييم TripAdvisor المعتمد

High level of comfort , beautiful and comfortable room. We did not expect that it would be so quiet at night, despite the proximity of the airport. The hotel also offers a Shuttle service from the airport to the hotel

Dear Z8165MUn, Thank you very much for your kind support toward Novotel Bangkok Suvarnabhumi Airport Hotel! I'm glad that you had a wonderful rest in our comfortable room. Even though our hotel is right next to the airport but you will hardly hear a sound. Like you said the hotel is quiet and peaceful, plus the beautiful garden and swimming pool that makes you feel more relax. Please visit us again whenever your travel plan bring you back to Bangkok airport. Sincerely, Winai Moonsri(Mr.) Guest Experience Manager

Another great stay

ملاحظة Tripadvisor 5.0/5

TimhuttonBournemouth 08/03/2020 تقييم TripAdvisor المعتمد

From the courtesy pick up, check in, restaurant, bar, all were well above average. This was our third time at the Airport Novotel Bangkok and will certainly not be our last.The rooms are very comfortable and kept spotlessly clean. Overall a very good welcome to Thailand.

Dear TimhuttonBournemouth, Thank you for your continuous support and welcome you back again to our property. It was such an honor to have you stayed with us during your transit to Thailand. Your kind compliment on our cleanliness is much appreciated. It was a pleasure to know that you enjoyed the room and good welcome from our colleague. It would be our pleasure to welcome you back soon. Sincerely, Winai Moonsri(Mr.) Guest Experience Manager

Just perfect

ملاحظة Tripadvisor 5.0/5

erijahn2020 Couples - 20/02/2020 تقييم TripAdvisor المعتمد

Shuttle between airport and Hotel without any waiting time. Check in flawless. Room clean. Requested wake up call to the second. Luggage support in the morning fast. Evening drinks and food in the Lounge excellent. Staff professional and very friendly. We’ll stay there on our way back to Germany again.

Dear erijahn2020, Thank you and we greatly appreciate you taking the time in providing comments about your stay at Novotel Bangkok Suvarnabhumi Airport. I will definitely ensure that the comments you have provided will be shared to our entire Team. These will keep our Team motivated in always aiming for the highest level of service experience to all of our guests at all times. Sincerely, Christophe Geoffroy General Manager

An excellent airport hotel

ملاحظة Tripadvisor 5.0/5

Bill S 14/02/2020 تقييم TripAdvisor المعتمد

I have previously commented on the Front office staff led by Kuhn Patcha. Now I would like to compliment the staff at the Biz Lounge and especially the serving staff in the restaurant part. They are warm and friendly and can’t do enough for you. And the Lounge itself, despite being an airport hotel, is one of the best I’ve been to in terms of food and beverages.

Dear Bill S, Thank you very much for your recent visit at Novotel Bangkok Suvarnabhumi Airport Hotel and such a beautiful compliment on our staff at Biz lounge. The time you have taken to review your stay with us and our food and beverage department is appreciated and well received in assisting us to maintain the exceptional experience. I am looking forward to welcoming you back in near future. Until then, wishing you safe trips and travels Sincerely, Christophe G General Manager

All was fine

ملاحظة Tripadvisor 5.0/5

798maaritl 03/02/2020 تقييم TripAdvisor المعتمد

Nothing to complain. Got a nice room with amazing pool view. Comfotable beds, clean room and bathroom. Lovely pool! Used room service and had late dinner. Did not have breakfast, because leaved early.

Dear Maarit L, I am delighted to learn how much you enjoyed your stay with us at the Novotel Suvarnabhumi Airport Hotel. I am happy to learn that our room and facilities far exceed your expectations. thank you for recommending our hotel. We certainly look forward to the opportunity to welcoming you back in the very near future. Sincerely yours, Christophe G General Manager

Very nice overnight stay.

ملاحظة Tripadvisor 5.0/5

lowellpetrie 26/01/2020 تقييم TripAdvisor المعتمد

It is so convenient to stay here when you have a flight the following morning, no dealing with vans, just a short walk underground to the hotel. We always use their well stocked and maintained exercise room, sauna and steam room. The variety of bars and restaurants are great and we enjoy the happy hour specials.

Dear lowellpetrie, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. The voice of our valued customers is critical in maintaining our high standards and I am pleased read your review and to see such a high score. Your compliment on our exercise room, steam and sauna are much appreciated. Thank you once again for visiting us and We look forward to welcoming you back. Sincerely yours, Christophe G General Manager

Great stay!

ملاحظة Tripadvisor 5.0/5

justflmng Couples - 15/01/2020 تقييم TripAdvisor المعتمد

Very convenient to airport with beautiful surroundings including large swimming pool and tropical Thai garden. The rooms are spacious. There are good restaurants and bars and excellent service with professional courtesy.

Dear justflmng, Thank you for your support to Novotel Bangkok Suvarnabhumi Airport Hotel and for staying with us. We truly appreciate you for taking your time to write this review. Your honest feedback is of great value for us. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments especially on our excellent services and facilities. Sincerely, Christophe G General Manager

BKK Airport Novotel

ملاحظة Tripadvisor 4.0/5

996daryld Business - 09/01/2020 تقييم TripAdvisor المعتمد

Rooms need to include a clothes iron, as a frequent business traveler this is a must. I started using this hotel when it first opened, Room/Hallway carpets are now showing age and getting very dirty and smell bad, recommend a replacement (why use carpets in the tropics?) Staff are very friendly.

Dear 996daryld, Thank you very much for your feedback of your recent stay at our hotel. Your thought is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the room and the hallway that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within this year, At the moment the iron and ironing board are available upon request through our housekeeping only. more importantly, I am glad to learn that the dedication of our colleagues impressed you and able to make up for the room condition aspects. I hope that we have a chance to welcome you back again, so that you can see the different that we have made after the renovation. Should you need further assistant please do not hesitate to contact me anytime. Sincerely, Christophe G General Manager

Good but Pricey

ملاحظة Tripadvisor 4.0/5

D2217XKpaule Couples - 08/01/2020 تقييم TripAdvisor المعتمد

This hotel is a great option if you are looking for a nice place to stay a stone's throw from the airport and you don't care about the price. You will find 4 and 5 star accommodation at a better rate in the city but that's about a 45 min drive away.

Dear D2217XKpaule, We would like to thank you for choosing Novotel Bangkok Suvarnabhumi Airport Hotel as your choice during your recent stay in Bangkok and for recommending our hotel to other travelers. It was certainly a pleasure for us to be at your service. You make our jobs more enjoyable. Sincerely, Christophe G General Manager

Great place to relax and break your journey

ملاحظة Tripadvisor 5.0/5

Dvoireh Couples - 06/01/2020 تقييم TripAdvisor المعتمد

We had an 11 hour transit stop in Bangkok and decided to relax at the hotel instead of heading into town or hanging around in the airport. What a great decision! The room was large and comfortable, and had everything we needed. The reduced price due to not staying overnight was also welcome. We will definitely stay there again.

Dear Dvoirech, We are most delighted to read that you have spent a relaxing time with us. Your decision and kind comments are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our guests. Be assured that your relevant feedback will provide valuable support to all of our staff, as we strive continuously to reach excellence. Sincerely, Christophe G General Manager

Main restaurant Terrible food and bad management.

ملاحظة Tripadvisor 3.0/5

306ray Family - 05/01/2020 تقييم TripAdvisor المعتمد

The main restaurant. Dinner Bufffet. Was terrible. Terrible service. Rude staff and the restaurant manager was rude did not care to listen to our concerns or feedback all he care about was us paying the bill. Sad.

Dear 306ray, Thank you for your feedback toward the service at the Square dinner buffet. We are saddened to hear your comments about our service at the Square restaurant. We are usually known for our attentive and friendly staff, who treat each guest with full respect. I'm truly sorry you felt differently and therefore like to apologize on behalf of the Square team. This had been investigated and share among the restaurant team. So that they could be more sensitive toward guest requirement and be flexible on the special request. We hope you will be giving us another chance and returning to our hotel in the future. Sincerely, Christophe G General Manager

Short stay.

ملاحظة Tripadvisor 4.0/5

rrossbkk Business - 04/01/2020 تقييم TripAdvisor المعتمد

Excellent for arrival/departure stays. The 24 hours from arrival to departure makes it ideal for late night arrival or early morning departures. Buffett breakfast starts around 0300 so no problem getting a good breakfast before an early departure.

Dear rrossbkk, I am so pleased to hear that you had a relaxing time at Novotel bangkok Suvarnabhumi Airport and thank you for your positive feedback on our 24hours check in and check out policy. Thanks you for mentioning the 3 am. breakfast that served at our main restaurant and hope to see you again in the future. Regards Christophe Geoffroy General Manager

Convenient

ملاحظة Tripadvisor 4.0/5

yff64718 Couples - 02/01/2020 تقييم TripAdvisor المعتمد

The best part about this hotel is its proximity to the airport. It can be reached on foot, and there is also a free shuttle service. We used the shuttle service since we had big bags, but for those who are in a hurry, it is only about a five minute walk from the Airport Link railway station. We certainly enjoyed our stay with superb amenities and excellent breakfast, available from as early as 3AM. This hotel was especially convenient since we had an early morning flight out of the airport, and this was a good option to avoid the stressful and time-consuming trip from downtown Bangkok to the airport. The only point that could be improved is the relatively high rate. Even given its excellent location, this is not supposed to be a super luxury hotel, so I believe the rates could, and should, be a little bit more reasonable.

Dear Yff64718, Thank you for taking the time to share your experience at Novotel Bangkok Suvarnabhumi Airport Hotel. We are delighted we were able to provide you with an enjoyable stay. We take pride in providing outstanding professional service, so your comments about our hotel location, amenities and excellent breakfast are greatly appreciated. Your feedback on our room rates will be shared with the management team for further discussion. Thank you once again for reviewing and we hope we can welcome you back in the very near future as a valued returning guest. Sincerely, Christophe G General Manager

EXPENSIVE BUT OK

ملاحظة Tripadvisor 4.0/5

Damian G Family - 31/12/2019 تقييم TripAdvisor المعتمد

The accommodation was expensive. However the convenience of the hotel to the airport for transferring passengers was the benefit. Corridors starting to look a little worn. Food was expensive within the hotel.

Dear Damian G, I would like to thank you for taking the time to advise of your recent stay at Novotel Bangkok Suvarnabhumi Airport hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We hope you choose to visit us again whenever your travel needs bring you back to Bangkok. Sincerely, Christophe G General Manager

Convenient Hotel for Bangkok Airport

ملاحظة Tripadvisor 5.0/5

Peter H Couples - 30/12/2019 تقييم TripAdvisor المعتمد

Convenient located by 10 minute walk from arrivals/departures at Bangkok airport. Good standard of hotel with good customer service. Room we had was excellent and the bathroom is an amazing size. Pool and pool bar are great features. Plenty of places to choose where to eat and good standard of food. We had a good night's rest before travelling. If you use the free shuttle to the airport it takes the hassle out of dragging bags along with you.

Dear Peter H, Thank you very much for your time sharing your stay experience. We are very pleased to learn that you have enjoyed many aspects of your stay, starting from customer service, guest room amenities, pool and the restaurants, accessibility of hotel location. Thank you again and I do hope we will be given the opportunity of having you stay with us in the future. Sincerely, Christophe G General Manager

Terrible and unacceptable

ملاحظة Tripadvisor 1.0/5

matnhawaii Couples - 15/12/2019 تقييم TripAdvisor المعتمد

Booked to stay for a couple of hours before late night flight. Checked in Ard 6pm due to flight delay. Told front desk we would check out by 10pm. Given the room with the clogged bathroom shower. Water was all over the floor. Had to pack up & change the room. Waste time moving instead of sleeping. Unacceptable. This Novotel is below standard. We would never go back to Novotel chain ever again.

Dear Matnhawaii, Thank you very much for your time sharing your stay experience with us. We are sorry to hear that you have experienced unpleasant issues upon arrival experience. Please allow me to express my sincere apologies regarding the pieces of your stay experience that were not up to your standard. I am passing all this information to the proper departments to ensure that appropriate remedies will be taken to improve the guest experience for you and all guests. Thank you once again for your feedback and we very much hope to welcoming you back at Novotel Bangkok Suvarnabhumi Airport in the near future. Sincerely, Christophe G General Manager

Only if you need to stay right by the airport

ملاحظة Tripadvisor 3.0/5

chaidarun Business - 06/12/2019 تقييم TripAdvisor المعتمد

This is the most disappointing Accor hotel I have ever stayed in years. I mainly chose it due to its proximity to the airport and most convenient for my 10-hour transit in Bangkok. I was greeted with great hospitality at the airport free shuttle point and the reception team. However, the Accor Privilege Member zone was dull and staff was not as professional as they should be, giving me unclear direction to my room. Outside of the room, the ambiance seemed well maintained and beautiful at the lobby and restaurant areas. But the hallway to the room was very dirty and smelled dusty. The room was a disaster especially the carpet looked very dirty and the curtains were smelly. The bathroom tiles were so worn out that I almost cut my foot from the uneven tiles. Toilet was in a poor condition, not dirty but worn out quality. I was so surprised that there was no electric outlets (don't expect USB ports) by the bedside at all. The room lighting system was so dim and dull as if it were a horror movie set. The bed and pillows were the good side of the room though. Anyhow, overall I cannot believe this is Novotel Airport with the cost of 6,000 THB/200 USD per night stay. Very regretting and I will never stay at this place ever again.

Dear Chaidarun, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. Feedback such as this from our guest is highly valued as it makes us better and please accept our apologies with your stay experience not as convenience as it should be. Please allow me to rest assure you that every department concerned will be briefed especially the staff at the executive lounge and the housekeeping team. We will look at ways for further improvement on power point, the USB ports, room conditions and public area on our upcoming renovation as well. I do hope this response of mine brings you reassurance on your feedback to us and do reach out to me should your future travels bring you here. Sincerely yours, Christophe Geoffroy General Manager

I wish this hotel was closer to home, I'd stay here often!

ملاحظة Tripadvisor 5.0/5

Caroline M Solo travel - 03/12/2019 تقييم TripAdvisor المعتمد

I stayed at the Novotel at the airport in Bangkok on the night I arrived in Thailand and again on the night before I left, 2 weeks later. Arriving late in the evening for my first stay, I put my suitcase in the room and went down to drink a glass of wine and people watch in the bar along the lobby. What a beautiful space! I wasn't able to stay long enough to completely enjoy all that the hotel offered. Before my return flight, I checked in early in the day, instead. After a swim and lunch by the pool, I spent a few hours in the spa. Finally, it was time for dinner. This time, I wan't alone. I had spoken so glowingly about the hotel during my stay in Thailand that 3 other travelers joined me. We all loved it.

Dear Caroline M, Many thanks for taking the time to share your experience with us. It was a great pleasure for the entire Novotel Bangkok Suvarnabhumi Airport Hotel Team to be at your service. It is a true award for us to know that we met your expectations as we concentrate fully on providing a memorable experience with exceptional service. We hope to see you again in the near future. Best Regards, Christophe Geoffroy General Manager

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