ibis budget Cardiff Centre

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ibis budget Cardiff Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 554 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Easy access to Cardiff city centre, Motorpoint arena, Principality Stadium and Cardiff Bay

  • Guests can enjoy an all-you-can-eat breakfast every morning

  • Pet-friendly hotel, with on-site facilities

  • Pre book your car park space on Just park website or app using location ID 192917

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Cardiff Centre

Tyndall Street
CF104BE CARDIFF
United Kingdom

Telephone +44 29 2045 8131

Fax +44 29 2049 0591

Contact email

  • By plane

    BRISTOL At 64.37km / 40 miles

  • By plane

    CARDIFF At 14km / 8.7 miles

  • By car

    Junction 29 onto A48 At 1.8km / 1.12 miles

  • By train

    CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    Cardif Central Railway station At 0.1km / 0.06 miles

GPS:51.476517, -3.168262

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Cardiff Centre

100% genuine reviews from our guests

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ALL Rating  4.0/5  554 reviews

TripAdvisor Rating  3.5/5  1,525 reviews

well located but very noisy at night as people was banging the room doors, in the lift was fluids on the floor, one can of bear left inside the lift.

Customer review rating 0.5/5

Sorin Business - Confirmed reviews ALL

first was a bit price for a buget hotel, was very noise at night, people walking on the colidor with no tops on, overal not a good experience for 129 £ a night.

Dear SORIN H., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Perfect location

Customer review rating 5.0/5

Peter A. Friends - Confirmed reviews ALL

Easy check in, easy check out. Perfectly acceptable accommodation.

Dear Peter A., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Customer review rating 2.5/5

Deborah Friends - Confirmed reviews ALL

The hotel was clean and the breakfast good!! The rooms were very basic and I know it is a budget hotel but prices attached against others offering more what we actually got was poor! The bed was like a camp bed extremely uncomfortable none of our group two rooms worth slept at all! The bathroom was dingy and had black mould in the shower room!

Dear DEBORAH Y., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Clean rooms no noise

Customer review rating 4.0/5

Alan P. Couples - Confirmed reviews ALL

It needs to be made clear on the website how to book car parking

Dear ALAN P., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately we can not advertise for another company. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Comfortable stay

Customer review rating 4.5/5

Jayne Couples - Confirmed reviews ALL

Easy to get to, well located, friendly staff, had a comfortable nights sleep, would stay again.

Dear JAYNE E., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan E. Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

A simple stay over at a competitive price in the centre of Cardiff. Glad the staff had the presence of thought to locate us away from the "boys and girls" out for hen/stag homage to Cardiff's nightlife. Breakfast was just right and the pancake machine was a pleasant surprise. Parking was a bit confusing if you hadn't stayed before but we found somewhere close by.

Dear CHARLES S., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Great stay and well located

Customer review rating 5.0/5

Jodie M. Solo - Confirmed reviews ALL

I had an amazing time here. Bedroom was roomy, view was nice, it was quiet and close to where I needed to go, friendly staff, lovely breakfast and very clean!

Dear JODIE M., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Very tidy. Close to where we are working.

Customer review rating 5.0/5

Mark W. Business - Confirmed reviews ALL

Friendly staff especially Nass he’s always up for a laugh

Dear MARK W., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Good value and location

Customer review rating 4.0/5

Anni Couples - Confirmed reviews ALL

Overnight stay as were at a gig in Cardiff and had work next morning.

Dear SHAW A., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Customer review rating 5.0/5

Hilary L. Solo - Confirmed reviews ALL

Excellent customer service, carpets could do with a good clean

Dear Hilary L., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Good location

Customer review rating 3.0/5

Georgia Friends - Confirmed reviews ALL

Great location, room was tidy but shower is tiny and the pillows are very thin and you only get given one per person.

Dear GEORGIA C., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Good stay

Customer review rating 5.0/5

Melanie W. Couples - Confirmed reviews ALL

Enjoyed our stay made our night lovely in cardiff. Easy to find. Staff lovely

Dear MELANIE w., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Easy to find

Customer review rating 3.0/5

Mike R. Business - Confirmed reviews ALL

Working in Cardiff needed somewhere central which this was. Basic rooms and very clean. Parking was simple with JustPark. My only complaint are the key cards, 5 times I had to go back to reception to have it reprogrammed

Dear WILLIAM R., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Well located.

Customer review rating 4.5/5

Ilze A. Families - Confirmed reviews ALL

Perfect staff, not far from centre, clean rooms, coffee/tea possibilities. Good stay!

Dear ILZE A., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Good stay

Customer review rating 4.0/5

Matt G. Business - Confirmed reviews ALL

It would be nice if you threw in a few free breakfasts for guest staying over four days. Children were often playing in the parking lot right outside my window. A few times I got knocks on the door from housekeeping when I didn't request service. Otherwise great stay. Me and my dog were treated well and enjoyed ourselves.

Dear MATT G., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

No frills but it did the job

Customer review rating 3.5/5

Lee H. Friends - Confirmed reviews ALL

Centrally located and within walking distance of the city centre and sea front. We were staying primarily due to an event at Motorpoint Area which just a 5 minute walk away so really handy. The price of the hotel was reasonable compared to others. The room is very basic but for us it did the job. The bed was comfy enough but a second pillow would have been nice. The shower was pretty poor, inconsistent temperature and weak. The staff were all very friendly and helpful and the on-site bar and late food options were good. The breakfast offered a good choice in the morning.

Dear LEE H., We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Well located

Customer review rating 3.0/5

Izzy J. Families - Confirmed reviews ALL

This was mine and my 5 year old son's second visit to this hotel. We first came in the summer and our experience was better. This time we stayed for 3 nights. We were on the ground floor. The corridor smelled strongly of damp/mould. The TV/remote barely worked. It was really noisy during the night (sounded like the ceiling was going to come crashing down at times- I know the noise can't be helped by the hotel). The bed was comfy. The room was clean, but this one seemed a bit shabbier. Having only 2 plug sockets under the TV (not by the bed) is pretty annoying. It is in a good location, so would probably stay again (mostly just for the location), just hopefully not on the ground floor again.

Dear ISOBEL J., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Too hot, didn’t get given a fan when asked. Pillow was dirty and air con didn’t work.

Customer review rating 0.5/5

Harry A. Friends - Confirmed reviews ALL

The room was ridiculously hot and I wasn’t given a fan when requested. I was sweating profusely all night and got no sleep. I would like a refund but was told to email.

Dear HARRY A., Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, • Megan Evans Guest Service Team • ibis Budget Cardiff Centre • Tyndall street | Cardiff | CF10 4BE |United Kingdom • • Tel : +44 (0)29… • Fax : +44 (0)29… • h6… • ibis.com • accorhotels.com • all.accor.com

Enjoyable Stay

TripAdvisor rating 5.0/5

David J TripAdvisor review

My room was clean and warm with shower and tv. Very comfortable bed gave me an an excellent nights sleep. A good choice of food and drink for breakfast. The staff were welcoming, friendly and helpful. Great customer care.

Cheap & Cheerfull

TripAdvisor rating 5.0/5

tiagraham90 TripAdvisor review

Everything u need all basics taking care of, Walking distance from town, staff were friendly & helpful, rooms & showers were clean but a little cold we left heater running all night, little tea station & a shop for emergency bits like my brother buying a razor, staff were accommodating night staff provided mum with extra blanket & day staff stored baggage when asked. Much appreciated :)

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