Mercure Plaza Biel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,393 reviews

Hotel extras

  • Rental of e-bikes to explore the Three Lakes region

  • Coworking space

  • Access from the train station by public transport (bus 2 or 72), Diamantstrasse exit

  • Free and fast WIFI

  • New Mercure bedding

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Choose between Standard Single Rooms, Double Rooms with a double bed or two twin beds or our Superior Rooms with kitchenette. Let us know whether you prefer a smoking or non-smoking room, or whether you need our room with reduced mobility access. All of our rooms include a free minibar, coffee and tea maker and fans. An ironing board and iron are available on request.

Hotel location

Mercure Plaza Biel

40 Neumarktstrasse, Postfach 3376
2502 BIEL

GPS:47.13857, 7.249614

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The Barrique restaurant will introduce you to a creative cooking style combining local and international gourmet dishes. We also offer a selection of wines from all over the world. The Barrique is a barrel full of ideas and surprises.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,393 reviews

TripAdvisor Rating  4.0/5  489 reviews

Certificate of excellence 2022

Perfect place to stay

Customer review rating 5.0/5

Chris M. Business - Confirmed reviews ALL

Terrific location in Biel, easy walking distance to everything. The staff was wonderful, the rooms spacious and clean, and the breakfast terrific. Should I ever visit Biel again, this is where I will stay.

Back again at Mercure Plaza Biel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We stayed again at Mercure Plaza Biel, we like the proximity to shops and restaurant. The railway station is also quite close or there's public transportation close by. The old town is also a few minutes walk. Staff is always very helpful and friendly.

Nice hotel, friendly staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Only had a one night stay but it was a pleasant experience

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The staff was pleasant. More importantly Selvie was exceptional. She went above and beyond to make my stay very pleasant one.

Excellent hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is in excellent condition and all of the hotel staff were friendly and helpful.

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Other web-users rate our hotel

  • 300 reviews 8.3/10 Location
  • 501 reviews 8.1/10 Room
  • 540 reviews 9.4/10 Service
  • 6 reviews 5.6/10 WiFi
  • 264 reviews 8.4/10 Breakfast
  • 178 reviews 8.9/10 Cleanliness
  • 51 reviews 6/10 Amenities

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