Grand Mercure Bangkok Asoke Residence

Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.6/5 7 reviews

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Hotel extras

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2 with Free WIFI

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Pet Friendly

ALLSAFE approved hotel

Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  7 reviews

TripAdvisor Rating  4.5/5  800 reviews

A amazing trip at the A+ level hotel

TripAdvisor rating 5.0/5

stevenf159 Business - TripAdvisor review

I feel like I'm back to home after 3 years since my last tay in Grand Mercure Bangkok Aoke Residence. The people and staff are till very freindly and helped me a lot when I needed the Taxi during the raining eason in BKK. This hotel is definatley my number one choice if I'm coming back to Bangkok. I recommend people who are looking for quiet and good location hotel then this can be your first choice. See you again soon in Grand Mercure BKK Asoke Residence!

Dear stevenf159, Thank you for sharing your feedback and experience while stay with us. This will be a good tips for other traveler who are looking an accommodation to stay in Bangkok. We are looking forwards to welcome you back soon. Sincerely yours,

Grand Mercure Asoke Residence

TripAdvisor rating 5.0/5

tort415 Solo travel - TripAdvisor review

Grand Mercure Asoke Residence As the name suggests this hotel is more like combination of a home and a hotel. As someone who travels frequently for work, I spend a lot of time in hotels, so I chose this hotel because its more like a serviced apartment and I was staying for a few weeks. Upon arrival I was greeted by lobby staff who offered to carry my luggage and gave me a welcome drink while checking in. My room (Grand Suite with balcony) was large and as expected from the photo’s. Inside there was two bottles of drinking water which were replenished each day. Kitchenette with enough utensils for making my own meal. Great to have a washing machine and clothes rack. There are some signs of wear and tear, a couple of lightbulbs stopped working during my stay, but maintenance quickly replaced them. Rooftop has a great pool where the sun is not obscured by other buildings. Sometimes I would eat breakfast or lunch from the café style eatery on the rooftop or have it delivered to my room. It is not 24 hours and I prefer to have a variety of different local/international foods, so I would sometimes use food delivery services such as Grab or Food Panda. The location is 400m off the main Sukhumvit road is peaceful but still close to BTS, MRT and Terminal 21. During the day there is half hourly shuttle service to Robinson (opposite Terminal 21). The last service I think is 17:00 but I found after 16:00 it is faster to walk because of traffic. Check out was fast and easy, I was asked if I needed taxi but I had already booked with Grab so that I don’t have to worry about price haggling. Overall, a comfortable stay, I had good service and was greeted welcomely by all staff as I came and went during my stay. Hope to be back soon.

Dear tort415, Thank you for your compliment & sharing your experience during your stay to other travelers. We are looking forwards to welcome you back soon. Sincerely yours, BT

Great Room, Pathetic service

TripAdvisor rating 3.0/5

rohitkauntia Couples - TripAdvisor review

This hotel is well located in the lanes of sukhumvit, in Bangkok, and its an apartment hotels with very nice and lavish rooms. We were even upgraded from our deluxe suite to an executive suite but beyond that: 1. we asked for extra towels, and they took ages to get it. 2. We called for an electric kettle for heating water, God knows when they will get it. 3. We called for housekeeping, and it seemed like its so much of botheration. This hotel is part of Accor group and its supposed to have minimum service standards. As we came from an excellent move n pick-Asara in Hua Hin, this place is definitely a disappointment. There are no bed side charging points, or light points.. so besides being a big spacious suite room, nothing works to make us come back here.

Dear rohitkauntia, Thank you for your feedback, all issue were raised up to the team with immediate action. Additional housekeeping team is remained to seeking and hunting with other properties those are facing similar challenge in housekeeping manning. However, the efficient services training will be take place and monitor as our first priority. Sincerely yours, BT

Home from Home - a perfect stay

TripAdvisor rating 5.0/5

35Peter Solo travel - TripAdvisor review

I love returning to the Grand Mercure Bangkok Asoke Residence. From the moment of arrival I feel welcomed and valued as a guest and also as a returning guest. My luggage taken from the Hotel car to reception for check-in and then on to 'my home'. I love staying here, not only because of the staff but because of the amount of space within the apartment, lounge, bedroom, fully equipped kitchen, dinning area, ensuite bathroom and a separate shower room for guests. Daily cleaning and two bottles of fresh water everyday; at least three standard hotel rooms would fit into my apartment and possibly more. The location of the Hotel is perfect, just minutes away from the bustling Sukhumvit and access to both the Sky Train and the Underground system. Soi 19 is a residential road and in addition has a number of restaurants, coffee shops etc. The well known Terminal 21 shopping centre and the Robinson department store are at the top of the Soi, both with supermarkets making shopping really easy for 'eating in' or buying snacks and wine, juices etc. The hotel also has a complimentary electric bus service which runs every 30 minutes to Terminal 21 and Robinsons and also returning to the Hotel. The swimming pool & gym on the 14th floor are excellent and breakfast is also served on the 14th floor. The breakfast is very good value with the usual range of cooked and cold items, toast, fruit, yoghurts, juices, coffee, tea and also very caring staff; I generally eat breakfast in the apartment but always enjoy a hearty breakfast from time to time on the 14th floor. The hotel is also excellent value for money and I am already looking forward to my next return visit later this year. My thanks to the staff at the Asoke who are always ready and eager to help and or also just say 'Sawasdee Khrub'. Thank you.

Dear 35Peter, Thank you for sharing us your experience during recent stay. Your feedback will be useful for traveler who are looking for an accommodation in central of Bangkok Sukhumvit area. We are looking forwards to welcome you back soon. Sincerely yours, BT

Awful experience

TripAdvisor rating 2.0/5

Tom M Families - TripAdvisor review

I will preface the this with the fact that I have awarded the hotel 2 stars on the grounds that they offered a full refund when they were not obligated to. That speaks volumes to the character of the receptionist. When we booked this hotel, we made two requests. Firstly, that an additional bed be made available for our son. The hotel's booking.com page indicates that this is available for £19 p/n. The second request was that we receive a transfer from the hotel, which was confirmed in writing by the hotel. When we landed at the airport, there was no transfer at all. We resorted to a less than scrupulous taxi driver who refused to use a meter. It's worth noting that despite this, he charged half the price that this hotel quoted (they quoted 1500B from Don Mueang - a 20-25 min drive). When we arrived, the hotel was desolate and charmless. Help with our bags was not forthcoming. Our room was, in fairness, modern and clean, as described. Unfortunately, there was no extra bed. I raised this with reception, which said they didn't receive our request and had no facility for extra beds at all at the hotel. They had no explanation for their booking.com page which advertised availability. We went to our room and hoped for the best. The kitchenette was bare and didn't even have safe drinking water. Despite advertising breakfast and lunch, there is no restaurant on site, and no facility to get food within the property. We made the booking as we trusted the mercure brand, but were seriously let down. We opted to check out that night, in light of all the failings. Being absolutely fair, we had a "no cancellation" policy on our booking, but the receptionist reversed our transaction and didn't charge us. She also assisted us in arranging a cab to another hotel, as did the hotel porter, who loaded our bags into the cab.

Dear Tom M, Thank you for your feedback, We do apologize for unsatisfied service & experience upon pre-arrival and check in then your decided to not stay with us. Our team were instructed & monitoring to prevent other further case. Receptionist will look after for the shortage & urgent inquiry during non office hours.The current breakfast room is offering breakfast & lunch however for dinner services to be implemented in the nearest future. Sincerely yours, BT

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Other web-users rate our hotel

  • 72 reviews 9/10 Location
  • 144 reviews 7.9/10 Room
  • 119 reviews 7.8/10 Service
  • 9 reviews 5/10 WiFi
  • 94 reviews 8.7/10 Comfort
  • 43 reviews 5.1/10 Breakfast
  • 38 reviews 4.4/10 Vibe
  • 36 reviews 7.5/10 Pool

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