Novotel Nha Trang 4 stars

Customer review rating (ALL Rating) 4.7/5 914 reviews

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Description

Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

Our accommodation(s)

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Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 NHA TRANG
Vietnam

GPS:12.237973, 109.196581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  914 reviews

TripAdvisor Rating  4.5/5  2,480 reviews

Certificate of excellence 2024

The Reviews are correct--great stay!

Customer review rating 4.5/5

G A. Solo - Confirmed reviews ALL

Awesome. I usually stay at Accor premium or luxury brands, but Novotel was the only choice in Nha Trang Center. I'm glad it was. The friendliess of the staff--from the front desk staff to security guards, to chambermaids to F&B staff--was amazing. I was gteeted by everyone on staff all day, every day in passing. Also impressed by the level of English of the staff. Room was great. I got an upgrade to a Deluxe Room with my platinum status. Room was great. Great views. Comfy bed. Turndown service with a sweet treat each night. Water pressure in the shower is proper. The seafood buffet dinner was delish and a great value for money. I read the reviews prior to my arrival, but was a bit skeptical as Novotel is not 5 star. The service is 5 star. The people seem to thoroughly enjoy their jobs, which is so nice to see and experience. Novotel will from now on be my go-to Hotel in Nha Trang city center. In fact, I have another booking from July 12-15, 2024. Looking forward to my return next week and hopefully many more to come.

Dear Mr. Donnell, Thank you so much for your wonderful review and for choosing Novotel Nha Trang City! We’re thrilled to hear that you had an awesome stay and enjoyed our friendly staff, comfortable rooms, and delicious seafood buffet dinner. Your feedback about our service being 5-star despite not being a 5-star hotel means a lot to us. We apologize for the oversight with the towels. Rest assured, we’ll address this with our housekeeping team to ensure we respect your preferences regarding towel reuse in the future. All our employee looking forward to welcoming you back next week on July 12, and hope to exceed your expectations once again. Thank you for making Novotel your go-to hotel in Nha Trang city! Sincerely, Phuong Nguyen General Manager

Love love love everything here !!!

TripAdvisor rating 5.0/5

InfiniteWonderWander TripAdvisor review

The quality of service here is top notch. My family got a great welcome from front desk staff with refreshing lemongrass drinks. Mr. TUAN from night shift gave us a brief pre check in at 6am. We were exhausted from the night trip, but he was so patient and tried to accommodate us with pool area for resting and local visiting suggestion. We have 3 rooms but they were so kind to upgrade us in all nice and comfortable rooms in this busy summer time. Ms. KIM in the reception team genuinely cared for us. She even concerned for my parents' safety in the room with steps. While their room did not face the ocean directly like the others, it is surely more spacious and quiet. We loved our rooms very much even they are not in top floor. We have only 2 nights here but our housekeepers, Ms. THU and Ms. DUYEN provided the greatest rooms with all clean towels every days and even some cake amenities every afternoon. It's so refreshing to come back with a clean and tidy room. Thank you very much ladies! For fun activities and dining suggestion, Mr. Ý and Mr. HÀ in concierge team had some great input. It's so convenient to have on side team who are able to take care of all the tickets and activities without lining up at the entrance of entertainment locations. This hotel serves 3 meal buffet every day. The price is quite reasonable. Location is right at the center, where there are many restaurants, convenient stores, beach and some local attraction. The hotel even has some chairs and umbrellas on the beach that runs from 7am to 4pm everyday, first comes first serves. While this is not the newest hotel in Nha Trang, the furniture and overall hotel got maintained so well that we found comfort and cozyness. Once again, thank you Novotel Team who made this trip memorable. We will be back another time!

Great as usual

Customer review rating 5.0/5

Tu Solo - Confirmed reviews ALL

Quick trip back to Nhatrang and Novotel yet again a great choice as always. Thank you

Dear Mr. Tú, Thank you for considering Novotel Nha Trang as your second home and giving us the opportunity to regularly provide you with excellent experiences. Wishing you good health and great success. Novotel always warmly welcomes you. Sincerely Phuong Nguyen General Manager

Location and good service

Customer review rating 4.5/5

Mouhamad Families - Confirmed reviews ALL

Nice staff

Dear Mr. M., Thank you for taking the time to share your feedback. We are delighted to hear that you were satisfied with the friendliness and attentiveness of our staff. Your compliments are a great motivation for us to continue improving our services. We look forward to welcoming you back in the near future. Sincerely, Phuong Nguyen General Manager

Extremely pleasant stay

Customer review rating 4.5/5

Sam Business - Confirmed reviews ALL

Staff clearly remembered us and the experience was great.

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Other web-users rate our hotel

  • 412 reviews 9.7/10 Location
  • 468 reviews 9/10 Room
  • 560 reviews 9.3/10 Service
  • 232 reviews 8.6/10 Breakfast
  • 143 reviews 8.8/10 Cleanliness
  • 53 reviews 2.7/10 Pool

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