Novotel Nha Trang 4 stars

Customer review rating (ALL Rating) 4.7/5 949 reviews

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ALLSAFE approved hotel

Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 NHA TRANG

GPS:12.237973, 109.196581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  949 reviews

TripAdvisor Rating  4.5/5  2,340 reviews

Certificate of excellence 2023

Perfectly located comfy hotel

Customer review rating 5.0/5

Elena Couples - Confirmed reviews ALL

Amazing stay at Novotel Nha Trang! Loved their service and clean room with the stunning ocean view and big balcony! They have their own beach and lounges just across the street. Recommended!

Dear Ms Elena, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phuong Nguyen General Manager

Awesome Stay

Customer review rating 5.0/5

M T. Business - Confirmed reviews ALL

Novotel Nha Trang hotel is a very convenient location to have coffee outlets and food chain. Is very central location too.

Dear Mr. MelvinTekMong T., Thank you very much for your compliments about Novotel Nha Trang. I’m very happy to hear that you’re satisfied with our service. At Novotel Nha Trang, all of us treat guests with personal caring like the family. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang, your home away from home soon. Sincerely, Phuong Nguyen General Manager

Good stay

Customer review rating 4.5/5

Vu L. Business - Confirmed reviews ALL

1. Staffs are very welcome and friendly. 2. Room is clean and tidy 3. Always feel to be welcomed.

Dear Ms. Vu, I thank you very much for sharing your enjoyable experience with us. I’m very happy to learn that our staff and the service bring you great stay. At Novotel Nha Trang, our staff take personal caring of every guest and therefore make them feel like at home. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang, your home away from home soon. Sincerely, Phuong Nguyen General Manager

Great holiday

Customer review rating 5.0/5

Toshinobu K. Families - Confirmed reviews ALL

First, let's talk about the rooms. Whether it's the Standard or Ocean View room, both provide ample space for a comfortable stay. Even the Standard room offers a view of the ocean from the balcony, but the Ocean View room takes the word "spectacular" to a whole new level. We stayed in a Superior Room with 2 single beds and an Ocean View, and the view from the window left me in awe. You won't find anyone dissatisfied with the breathtaking scenery of the morning sun and the crystal-clear blue sky on a sunny day. The quality of your stay at a resort destination often depends on the hotel you choose. Over the years, We've stayed at various top-notch hotels like the Sheraton Grande in Phuket, Banyan Tree, InterContinental in Nha Trang, and the Four Seasons in Bali. However, this hotel has set a new standard for me. Of course, what makes a hotel perfect varies from person to person. Some might prefer hotels with large pools because they dislike the sea, while others might prioritize privacy and wish to avoid any contact with staff or other guests. So, it's not a one-size-fits-all recommendation. Now, onto the rooms. The rooms are spacious, and in the case of the Superior Room with 2 single beds and an Ocean View, they comprise a bathroom area as you enter, a carpeted bedroom, a few steps down to a hardwood floor space, and a balcony. The bathroom is adequately spacious, and while it may not resemble the traditional Japanese-style bath, it does the job. The shower boasts excellent water pressure, and you have the luxury of both an overhead and a handheld showerhead. The bed-making and cleaning are impeccable, maintaining a high level of cleanliness. If there's one area for improvement, it's the room refrigerator, which doesn't cool as efficiently as one might expect. Even if you purchase beverages from outside and place them inside, they only get slightly cooler. Breakfast Breakfast offerings were consistently similar each day, but the wide variety ensured we never grew tired of the options. We would like to highlight the restaurant staff, Ms. Thanh and Ms. Man, who were extremely pleasant. They willingly assisted with unfamiliar devices, such as the coffee machine, and were always willing to prepare items upon request (though their service was so prompt that I never had a chance to learn how to operate these devices). Despite Ms.Thanh being close to childbirth, her attention to detail was exceptional, and Ms.Man began each morning with a cheerful greeting, setting a positive tone for the day. Location The hotel boasts a highly convenient location. While it's unrelated to the hotel itself, it's worth noting that in common with other cities like Da Nang, the majority of tourists here are Korean. Consequently, while strolling along the bustling streets, you may find yourself persistently accosted by street hawkers speaking Korean. Moreover, when you dine out, you'll often encounter menus entirely in Korean, which can pose a challenge if you don't read the language. Nevertheless, there is an abundance of restaurants in the vicinity, so you won't find yourself in any dire straits. During my last stay in Nha Trang, I chose the InterContinental, but I always used the Novotel as a reference point while exploring, seeking out dining establishments. Staff What I most wanted to highlight is the hotel staff. They provided an exceptional level of service. Whenever I had a query, they responded with utmost diligence. Conversations with them, ranging from the location of lesser-known seafood restaurants to recommendations for various outings, made each day an enjoyable experience. I can't express my gratitude enough. In particular, Ms. Kim and Mr. Tuan went above and beyond in taking care of me. Furthermore, Mr. Huy, who greeted me cheerfully every morning when I headed to the beach, and Ms. Yen, who engaged in enjoyable conversations at the reception desk, also contributed to my delightful stay. They were all constantly thinking about how they could make our stay more comfortable. Fortunately, I have a reasonable command of English, so communication was not an issue for me. However, it's worth mentioning that there are numerous translation apps available today, such as Google Translate and DeepL. I encourage you to use them without hesitation to communicate with the hotel staff, even if you're initially hesitant. Final Thoughts In conclusion, it's worth addressing a common concern in Japanese reviews of this hotel: the limited number of beach parasols (3) and bed chairs (12). I inquired about this with the hotel staff. The quantity of these items is determined based on the hotel's size, as is customary in Nha Trang. Even large-scale hotels have a limited number of these items relative to the number of rooms. This policy is implemented to preserve the scenic beauty of the beach. Just imagine beaches in Southern Italy or similar locations where parasols dominate the view to the extent that you can't even tell where you are. This approach is truly essential, and if you're willing to wait for about 2 hours, you'll find an empty spot. Taking it easy and enjoying your time is crucial. Furthermore, the hotel demonstrates a commitment to Sustainable Development Goals (SDGs) by minimizing the use of plastic amenities. Additionally, the hotel provides water in glass bottles, not plastic ones, with two bottles provided daily.

Dear Mr. k., Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your details feedback regarding your “ Great holiday” with us We are pleased to learn that you enjoyed our comfortable room, our breakfast and pool. It is grateful to read that you found our hotel was your best choice where the excellent service is demonstrated. It the most precious gift for us when reading this feedback. We will certainly share your generous words of praise with F&B FO Team and our colleagues who will be very motivated. Thank you for your recommendation and we look forward to welcoming you back before long. Warm regards, Phuong Nguyen General Manager

Well Located and friendly staff

Customer review rating 4.5/5

Kenneth M. A. Business - Confirmed reviews ALL

Good stay and standards have been generally maintained through and after Covid.

Dear Mr. A., We are so happy to see you back at Novotel Nha Trang! Please know that you are always on top of priority welcome at Novotel Nha Trang and your feedback is extremely valuable to us. And we will be waiting for any time soon you decide to come back and stay. Sincerely, Phuong Nguyen General Manager

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Other web-users rate our hotel

  • 216 reviews 9.8/10 Location
  • 274 reviews 8.9/10 Room
  • 318 reviews 9.1/10 Service
  • 145 reviews 8.7/10 Breakfast
  • 85 reviews 8.6/10 Cleanliness
  • 55 reviews 4.8/10 Amenities
  • 33 reviews 4.2/10 Pool
  • 7 reviews 4.4/10 Bar

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