Dear Mr. N., Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. It is a pleasure to hear that you enjoyed our hotel, especial our location. Once again, we thank you very much for sharing and We all look forward to welcoming you again soon at Novotel Nha Trang. Sincerely, Phuong N. General Manager

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback about the staff and hotel service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for your constructive comment about the toilet faucet, we already have plan to change in this year for all guest rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phuong Nguyen General Manager

Dear Mr. Dung, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phuong Nguyen General Manager

Dear Miss Binh, We sincerely appreciate you taking the time to give your feedback about our services. It is a pleasure to hear that you enjoyed our hotel, in particular the location, room condition, quality of service, Thank you for your precious words for the excellent service of our Ambassadors. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service for more and more better. We hope to see you again and be at your service in the near future. Sincerely, Phuong Nguyen General Manager

Dear Ms. V. Minh H., Thank you for choosing our hotel as your accommodation choice during your recent trip to Nha Trang. It is always a pleasure to receive positive feedback. Once again, thank you for sharing your experience and all of us look forward to welcoming you back at Novotel Nha Trang soon Sincerely, Phuong Nguyen General Manager

Dear Mis Ngoc, Thank you very much for your feedback; we truly appreciate you taking the time to give us your valuable comment from your most recent stay with us. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. We look forward to welcoming you back. Sincerely, Phuong Nguyen General Manager

Dear Mr. Quang, Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problems and prevent future occurrence. I do hope we will have the opportunity to welcome you back at Novotel Nha Trang and be able to give you a more impressive arrival experience Sincerely, Phuong N. General Manager

Dear Mr. O., We very much appreciate your comments regarding your stay at Novotel Nha Trang. We are very happy to know that you were satisfied with our service and our staff. Your very kind words will be passed on to all the team specially Ms Kim, Mr Huy and all of us are delighted to welcome you back soon. Sincerely, Phuong Nguyen General Manager

Dear Mr. H., Thank you so much for your taking time to review of our hotel. We trust you had a nice stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Sincerely, Phuong Nguyen General Manager

Dear Tarique A, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to our shortfall in services. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Remi Faubel General Manager

Dear ExVotoFatum, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service every day; we truly regret to learn that we did not meet your expectation for the other service during your stay. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful city. Remi Faubel General Manager

Dear BJMBJMBJM, Thank you so much for your taking time to review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Remi Faubel General Manager

Dear Alex B, Please accept our heartfelt thank for your amazing comment and your loyalty towards AccorHotels Novotel Nha Trang, There is no word to express our joy receiving such a wonderful compliment like yours. We're absolutely happy to learn you had an enjoyable stay with us. Your inspired feedback is truly a best reward for our staff's hard working and dedication, therefore we will continue to strive our best everyday to perform the highest level of hospitality, to bring you more of these best experiences for your next visit. Once again, thank you for sharing your story. We look forward to welcoming you back here with us for another pleasant journey in near future. Best regards, Remi Faubel General Manager

Dear kaninl858 Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, We're absolutely delighted to learn that you had an enjoyable stay with every aspect of our hotel. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is truly a precious encouragement to drive us go further. We very much appreciate your compliments and will definitely pass them to all the team members. Once again, thank you for sharing your experience. We're eager to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

Dear joehU9253LG Thank you so much for your wonderful comment regarding your stay at Novotel Nha Trang, We're so happy to learn that you had an enjoyable with our nice location, good breakfast and helpful staff. It is always a great pleasure to receive positive feedback, and believe us, we wished for your stay could be longer as well. But don't you worry, there will always be a next time, and we will be here waiting to welcome you back for another pleasant stay. Once again, thank you for sharing your experience. We wish you all the best and look forward to see you soon in your next visit at Novotel Nha Trang, Best regards, Remi Faubel General Manager