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Novotel Nha Trang Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 4,611 reviews

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Novotel Nha Trang
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+ 22 Services

Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 nha trang
viet nam

Tel: +842586256900

Fax: (+84)258/6256901

Check-in from 14h00

Check out up to 12h00

  • LIEN TINH BUS STATION:  LIEN TINH BUS ST

  • By plane

    NHA TRANG At 35km / 21.75 miles - Shuttle paying

GPS:12.237973, 109.196581

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Our accommodation(s)

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 250 m²

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Nha Trang

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,611 reviews

TripAdvisor Rating 4.5/5

2,271 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay, good service

Customer review rating 4.5/5

Mr. P. H. K. Business - 15/11/2021 Confirmed reviews ALL

Good room, good service, good breakfast

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phuong Nguyen General Manager

having a whale of a time

Customer review rating 4.5/5

Thuy P. Business - 08/11/2021 Confirmed reviews ALL

very tasty food even that's vegan, nice service

Dear Ms Thuy, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phuong Nguyen General Manager

Great location and very kind and welcoming stuff.

Customer review rating 4.5/5

Vasi Solo - 16/08/2021 Confirmed reviews ALL

Welcoming and detailed oriented stuff in a great view over the beach shore.

Dear V., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Great stay

Customer review rating 5.0/5

Kevin M. Business - 03/08/2021 Confirmed reviews ALL

Whilst not the best time to stay in a hotel during a pandemic all the staff at the Novotel Nha Trang made my stay a great experience. Even before I arrived they were in contact to see if I needed anything, I have never experienced this before and it was very welcome that they were so forward thinking. As I work from the hotel and spend many hours in front of the computer they placed an office chair in the room for me to use. I appreciate that they could not offer all the facilities normally associated with the hotel but I enjoyed my stay none the less. If I could give them 11 out of 10 I would

Dear Kevin M., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Excellent service and hygiene level during COVID time

Customer review rating 5.0/5

Hoa P. Families - 14/06/2021 Confirmed reviews ALL

We were concerned before visiting Nha Trang about the level of service and hygiene at Novotel. However, we were really impressed with the service we got and the "all safe" level of hygiene. We enjoyed the time at Novotel very much. Will definitely come back

Dear Ms Hoa, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Well located, good stay, friendly staff

Customer review rating 4.5/5

Beck P. Families - 01/06/2021 Confirmed reviews ALL

Well located, good stay, friendly staff

Dear Mr. Linh, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. Besides that, we also see that you were not satisfied with our speed of connection. We appreciate your sharing your concerns, at Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Well located

Customer review rating 4.5/5

Chi T. N. Families - 06/05/2021 Confirmed reviews ALL

The hotel perhaps is built many years ago but its location is very convenient. Any way, it is clean and it's a nice place.

Dear Mr. T, Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Best regards, Remi Faubel General Manager

Nice room. Great beach view

Customer review rating 5.0/5

Anupam Business - 05/05/2021 Confirmed reviews ALL

Great stay

Dear Mr. M, Thank you so much for your comment regarding your stay at Novotel Nha Trang. We love to start our new working day by reading a wonderful feedback such as yours. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, for bringing you memorable experiences and so glad we did. Your inspiring words will be passed on to all the team member and definitely encourage us to strive further for our service improvement. Once again, thank you for sharing your experience. We look foward to welcome you back at Novotel Nha Trang in near future. Sincerely, Remi Faubel General Manager

Great stay

Customer review rating 5.0/5

Anonymous Friends - 28/04/2021 Confirmed reviews ALL

We have a wonderful time. The staff are very nice and helpful

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Good location, warmly staff

Customer review rating 4.0/5

Thuan N. Families - 27/04/2021 Confirmed reviews ALL

I boooked 5 rooms, the reception always show friendly and nice help at any request. It is nice to have one room late c/o at 5 as our flight late.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Well located. Pefect for business trip

Customer review rating 4.0/5

Hai H. Families - 27/04/2021 Confirmed reviews ALL

I am satisfied

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Regional sale Manager

Customer review rating 4.5/5

H. X. T. Business - 21/04/2021 Confirmed reviews ALL

Stay at Novotel many time, very good qualified and nice view Hotel.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

A beachfront hotel in a central location

Customer review rating 4.5/5

Maria Solo - 17/04/2021 Confirmed reviews ALL

+ Location + English-speaking staff + Nice view from the balcony of the room + Clean rooms - Limited options in the seafood buffet ? Sunken bath - I'm not really sure what to make of this.

Dear Mrs. Gerardina, Thank you for staying at Novotel Nha Trang during your recent visit to Nha Trang. We are very glad to know that you liked our room and location. Your comment are very important to us to maintain our standard and bring guest excellent experience However, I was disappointed to hear about your breakfast experience at our hotel. Our Executive Chef has been noticed and requested for immediately action. Once again, we thank you very much for sharing your concerns and your continued support. We all look forward to welcoming you again soon at Novotel Nha Trang. Sincerely, Remi Faubel General Manager

Good

Customer review rating 4.5/5

D. N. M. Families - 13/04/2021 Confirmed reviews ALL

I love Novotel

Kính gửi Anh D., Cảm ơn Anh đã dành thời gian cho bản tham khảo ý kiến khách hàng của khách sạn Novotel Nha trang. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của anh với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn Anh một lần nữa đã chia sẻ cảm nhận của anh và chúng tôi hy vọng sẽ lại được gặp, phục vụ anh cùng gia đình và bạn bè tại Novotel Nha trang lần sau Trân trọng, Remi Faubel General Manager

Great Staff

TripAdvisor rating 4.0/5

Tarique A 12/04/2021 TripAdvisor review

The staff was very friendly and supportive. The hotel is in a great location, central to all the good restaurants and the beach area is great once you cross the busy road. I felt that due to COVID the hotel breakfast was a bit of a lower standard than most of the star rating. I also found it odd that they shut down one of the elevators during due to low occupancy. A couple times we had to have a longer wait than we would have like at the elevator/lift area. The rooms were great with wonderful views of the ocean, very clean and well taken care of. Again, I have to say a very friendly and helpful staff.

Dear Tarique A, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to our shortfall in services. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Remi Faubel General Manager

Quality Hotel with Stunning Sea View and Very Good Breakfast

TripAdvisor rating 4.0/5

ExVotoFatum 08/04/2021 TripAdvisor review

Second Stay , very satisfied, clean, Balkony with sea view, very good and tasty breakfast with Asian and Western choices Will come back Room to Improve: Not all Staff Good in English , two complains were just ignored by Reception Staff Breakfast Staff very Good Concierge Had Not Good Knowledge about Details of Tourist destinations or Even Place of Restaurant 4 Minutes away The Lounge Chair quality at the Beach is poor

Dear ExVotoFatum, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service every day; we truly regret to learn that we did not meet your expectation for the other service during your stay. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful city. Remi Faubel General Manager

Friendly staff, great location, good value

TripAdvisor rating 5.0/5

BJMBJMBJM 24/02/2021 TripAdvisor review

Recently stayed here for two days and would definitely return. While the hotel itself is a bit older (only two elevators) there are many things going for it. The biggest plus is the service minded, helpful and very friendly staff. They would do their best to help with anything they could and especially the front desk staff was very helpful during my stay. Highly appreciated. Rooms are fairly big and the rooms facing the ocean have a great view. Just have to cross the street to be on the beach and very close to the central square as well. Breakfast was ok. With the location, friendly staff, nice rooms and prices, I will certainly be back for another stay.

Dear BJMBJMBJM, Thank you so much for your taking time to review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Remi Faubel General Manager

Outstanding Service!!

TripAdvisor rating 5.0/5

Alex B Couples - 22/10/2019 TripAdvisor review

The General Manager Remi Faubel and his team truly understand how to make clients feel Welcome and Special. The service and attention to all our needs was outstanding ... nothing was too much trouble. I must say that in all my years of traveling fr both business and pleasure my stay at this Hotel was one of the best experiences, and I put it down to great management and leadership developing their people and creating a great service culture. Congratulations and keep up the great work Best Regards Alex Bonett

Dear Alex B, Please accept our heartfelt thank for your amazing comment and your loyalty towards AccorHotels Novotel Nha Trang, There is no word to express our joy receiving such a wonderful compliment like yours. We're absolutely happy to learn you had an enjoyable stay with us. Your inspired feedback is truly a best reward for our staff's hard working and dedication, therefore we will continue to strive our best everyday to perform the highest level of hospitality, to bring you more of these best experiences for your next visit. Once again, thank you for sharing your story. We look forward to welcoming you back here with us for another pleasant journey in near future. Best regards, Remi Faubel General Manager

Awesome in Nha Trang

TripAdvisor rating 5.0/5

kaninl858 Friends getaway - 11/09/2019 TripAdvisor review

I've stay with this hotel for 2 nights and I enjoyed everpart of them. Everything is well. The room is nice, spacious and fantastic view. restaurants and bar are good. Spa, pool and gym also good equipment there. This is successful hotel

Dear kaninl858 Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, We're absolutely delighted to learn that you had an enjoyable stay with every aspect of our hotel. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is truly a precious encouragement to drive us go further. We very much appreciate your compliments and will definitely pass them to all the team members. Once again, thank you for sharing your experience. We're eager to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

Nice hotel with great views

TripAdvisor rating 5.0/5

joehU9253LG Couples - 20/06/2019 TripAdvisor review

Nice place in a great location and so nice to just walk across the road to go swimming at the beach. Was there for 4 days, though wish my stay was longer. The buffet breakfast was good. I found the staff very friendly and helpful. Definitely would stay again.

Dear joehU9253LG Thank you so much for your wonderful comment regarding your stay at Novotel Nha Trang, We're so happy to learn that you had an enjoyable with our nice location, good breakfast and helpful staff. It is always a great pleasure to receive positive feedback, and believe us, we wished for your stay could be longer as well. But don't you worry, there will always be a next time, and we will be here waiting to welcome you back for another pleasant stay. Once again, thank you for sharing your experience. We wish you all the best and look forward to see you soon in your next visit at Novotel Nha Trang, Best regards, Remi Faubel General Manager

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