Novotel Suites Montpellier 4 stars

Customer review rating (ALL Rating) 4.3/5 1,747 reviews

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Description

Hotel extras

  • Private outdoor car park and underground garage (fees apply)

  • Outdoor pool, fitness center and bright terrace with a ping-pong table

  • RENOVATED rooms and suites with soundproofing and Rituals products

  • Friendly bar - Boutique Gourmande open 24 hours a day

  • Free WiFi - Complimentary digital press - Souvenir photo terminal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Suites Montpellier

45 avenue du Pirée
34000 MONTPELLIER
France

GPS:43.609733, 3.895011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BOUTIQUE GOURMANDE

Fancy a snack? The Novotel Suites boutique has something for every craving with a wide choice of ready-made meals, pizzas, salads and desserts to be enjoyed in your suite or at the bar 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,747 reviews

Well located and very helpful staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Loved it

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gladys H./ Novotel Suites Montpellier

Excellent facilities and good location

Customer review rating 4.5/5

Mark Couples - Confirmed reviews ALL

Really enjoyed our stay,a free massage from Marianne was an unexpected bonus

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gladys H./ Novotel Suites Montpellier

Well located

Customer review rating 4.5/5

Khalid C. Solo - Confirmed reviews ALL

The hotel is well located, close to the airport shuttle and to the tramway taking you to the beach or Place de la Comedie. The overall experience was very good: I had a big suite located on the top floor with two 55 inch TVs and a small kitchen which included a fridge. Room and bathroom were spacious and clean. Breakfast was OK too. Fresh bread, tasty morning coffee made by WMF coffee machines and a good choice of different jam types and cheese. The personnel preparing breakfast was also nice and i was greeted with a friendly "bonjour" every morning during my 7 day stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gladys H. / Novotel Suites Montpellier

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Toilet was not properly cleaned some days, shower gel and hand wash was empty, carpet was not vacuumed some days, bed sheets were not changed, I had to request for it after 4 days. But good location, calm and accessible to transports, restaurants and a mall.

Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Suites Montpellier. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel Suites sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Gladys H./ Novotel Suites Montpellier

Customer review rating 3.0/5

Madam Business - Confirmed reviews ALL

I was unpleasantly surprised that I was refused with my request for late checkout. The lady at the reception did not even take the time to check rooms availability or my Accor status. She just said no. Unpleasant experience, to say the least, when you are sick and need to spend additional hours on the street, having a Gold Accor membership status… other than that, the stay was as usual.

Thank you for taking the time to write to us following your stay at Novotel Suites Montpellier. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. In order to improve we need your feedback. All Accor loyalty members have benefits subject to availability. We hope that despite these annoyances we will be able to welcome you again and change your mind. Have a nice day, kind regards, Gladys H./ Novotel Suites Montpellier Antigone

Other web-users rate our hotel

  • 381 reviews 8.2/10 Location
  • 858 reviews 7.1/10 Room
  • 702 reviews 8.9/10 Service
  • 7 reviews 0/10 WiFi
  • 329 reviews 7.6/10 Breakfast
  • 269 reviews 5.9/10 Cleanliness
  • 198 reviews 5.4/10 Vibe
  • 168 reviews 5.3/10 Amenities

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