Novotel Suites Montpellier

We stayed for 4 nights and it was best value hotel during our trip to South France. Also Novotel Suites was not just the name - most expensive option - superior suite on 4th floor really does offer living room with kitchenette and pull out sofa as well as separate en suite bedroom. Sleep quality was not great - hotel is by the busy road. Alternatively you can have rooms overlooking pool with kids screaming all the time. We were working for 2 days and wifi was good for video conferencing. There was also enough room for me and my husband to space out and not hear each other. Aircon was working. Welcome drink was in tiny wine glass and was only for named member. When we bought additional 2 glasses of wine - they were 9 Euros each - really expensive for Montpellier - you can have nicer white wine in the city centre for 4 Euros. Housekeeping was stingy. They constantly failed to leave us 3 towels for number of people staying, did not refill Rituals soap (at the end we bought our own soap bar) and conditioner container was left empty too. They ignored empty tissue box. The supervisor came with new bottles but still left soap one not refilled. Battery in second Tv was flat in remote control, coffee machine was not working. Normally they change sheets after 3 nights in 4 star hotels but not here either. Overall room maintenance leaves much to be desired. Location was some 15 min brisk walk to the Comedie. Montpellier is a beautiful city, well worth visiting for grand architectural gems as well as maze of old town charming streets. By the checkout nobody asked us how our checkout was. It does feel very much like a tourist category. There is plenty of choice in Montpellier so I will check out other options next time. Main attractions is price and space which creates better value. If you are prepared to put up with what i have described it is ok choice.

As always good. However, one thing is that the rooms smell cigarettes even it is a non-smoking room. I wonder whay

Staff were friendly and helpful throughout our stay. The breakfast was good and having a pool in the afternoon was very welcome! The rooms themselves were well apportioned and comfortable, with modern decor. On site parking in the building was a big plus and overall a great experience.

Too expensive for what it offers

Arrived late and were allocated a family room. The room looked doggy and smelly, we asked reception for a room change and they kindly allocated us in a best room. Some of the rooms (at least the first we were given) require a renewal