Novotel Istanbul Zeytinburnu

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Novotel Istanbul Zeytinburnu 4 stars

Customer review rating (ALL Rating) 4.7/5 808 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Close proximity to City Center

  • Free shuttle to Metro, Metrobus and Tram line

  • Multi-functional meeting rooms

  • Fitness and massage facilities, outdoor pool (seasonal)

  • Outdoor and indoor options for memorable weddings and banqueting events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Istanbul Zeytinburnu

Kazlicesme Mah Kennedy Cad, No 56 Zeytinburnu
34025 ISTANBUL
Turkey

Telephone +90 212 414 36 00

Fax +90 212 414 36 36

Contact email

  • BUS:  MR20 KAZLICESME

  • METROBUS: 

  • MARMARAY:  KAZLICESME

GPS:40.982323, 28.907493

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Nefais

Nefais is bringing the unique tastes of 7 regions which creates Turkey's geography to your table! It is essential for us to mix our food culture with local traditions and customs and also modernize them with international tastes.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Istanbul Zeytinburnu

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  808 reviews

TripAdvisor Rating  4.0/5  842 reviews

Certificate of excellence 2022

Well located

Customer review rating 3.5/5

B S. H. Business - Confirmed reviews ALL

Good but hotel needs refurbishment

Dear Bipin Shrikant H., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way. We are glad to hear your overall experience with us has met your expectations. We also would like to inform you that we are going to consider your mentions in your comment and take necessary actions. We are sure your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our services. Sincerely, Hotel Management

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Stuff are very helpful and very nice. We really enjoyed it. Thank you for your kindness..

Dear Wendessen W., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We assure you we are going to share your comment with Ms. Sıla first and then with all our team members. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Good interior deco, clean rooms and generally hotel and restaurant smells and look nice

Customer review rating 4.0/5

Yo… Business - Confirmed reviews ALL

You never get disappointed from the moment you step into the reception, you are welcome with a smile. So much room space is available as waiting area in the reception. Rooms are clean and nice smelling, everything works. Great restaurants also. Suggest to add more international English channels and sports to the TV service.

Dear Yohanna Buzu J., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Not a good Stay

Customer review rating 2.0/5

Jt Friends - Confirmed reviews ALL

First let me say this, the staff is really great and very helpful. My only problem with this Novotel site is the centralize air/hot system, it's like when it's cold outside all the rooms are adjusted with hot air in the rooms and vise versa, some nights when it was cold outside the heater was blowing so much hot air I had to request a fan from front desk and spent few nights sweating all night, i even had to open the window. I believe that each room should have the ability to control their own temperature as everybody don't have the same level of tolerance, overall rooms are nice and spacious with great staff.

Dear Jeanlouis Olivier T., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way. We are very glad to hear that you have enjoyed the friendliness of our team members during your stay. Also our air conditioning system is central and changes modes according to the season. We always try to arrange its modes by keeping the meteorology information in track and supply the best experience for our guests. From time to time forecast may change and creates dissatisfaction on it. We are sure your feedback is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up-to-date comment about our services. Sincerely, Hotel Management

Nice service highly recommend to stay at Novotel.

Customer review rating 4.5/5

Qurban A. J. Families - Confirmed reviews ALL

Really enjoyed staying at Novotel Zeytinburnu I do recommend the tourist to try stay at Novotel.

Dear Qurban Ali J., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Lovely stay, cozy rooms

Customer review rating 5.0/5

Rumeysa B. Business - Confirmed reviews ALL

Beds are amazingly comfortable. I woke up fully rested! The cleanliness of general areas and rooms was in detail and good. Many thanks to staff to make my stay memorable! Everybody was so friendly.

Dear Rumeysa B., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Good breakfast

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

- Service-oriented staff. - Good breakfast, but bread selection should be expanded, bread with fiber for example. - Egg cups were missing 3 days out of 5 - Housekeeping staff loud in the hallway, I heard their small talk in my room, they talked about their own health problems with each other. - Fittnes wooden floor should be replaced as soon as possible, dangerous for visitors. - Paper towels should be next to the washbasin in the fittnes room.

Dear Haluk G., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations and you have enjoyed the friendliness of our team members. We also would like to inform you that we are going to take immediate action about the issues you have mentioned in your comment and make necessary betterment as soon as possible. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Well located

Customer review rating 4.5/5

Chit S. M. Solo - Confirmed reviews ALL

Confort and so satisfied

Dear Chit San M., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

great hospitality

Customer review rating 4.5/5

Mr. A. Business - Confirmed reviews ALL

Nice crew, nice room, nice food :)

Dear Amit Israel E., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Отличный отдых

Customer review rating 5.0/5

Aibanu Friends - Confirmed reviews ALL

The stay in Novotel was comfortable and pleasant as possible

Dear Aibanu Z., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Agradable

Customer review rating 4.5/5

Luis J. M. M. Solo - Confirmed reviews ALL

Personal muy amable

Dear Luis Javier Manriqu m., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Good Stay

Customer review rating 4.0/5

T. Couples - Confirmed reviews ALL

Excellent reception and service, including the restaurant. Covid hygiene conditions very well respected by the personnel and the restaurant. The reception has arranged nice rooms for us and my sister who stayed in a separate room. The only problem we had was with our window (12th floor) vibrating with a loud sound at the middle of the night due to strong wind and we lost some sleeping time. Also we hope that the big foundation hole next to the hotel will be arranged by city authorities to improve the nice vista from the hotel windows.

Dear Ali T., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Customer review rating 5.0/5

Naser A. Families - Confirmed reviews ALL

It was very good,the staff was friendly and helpful, I want to thank all staff,for there help when I forget my passport in hotel,& they sendet to my in airport. I will come back soon. REAGARDE ANASER A.

Dear Naser A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Friendly & helping staff.

Customer review rating 4.5/5

Vijay A. Couples - Confirmed reviews ALL

it was a pleasant experience staying at Novotel Zeytinburnu, all the hotel staff were very friendly and helpful. Front office manager Samit he did his best to make us feel at home. Great stay.

Dear Vijaykumar A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We assure you we are going to share your comment with Mr. Samet first and then with all our team members. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Comfortable

Customer review rating 4.5/5

A H. M. A. P. Couples - Confirmed reviews ALL

Overall I was comfortable with my wife. My wife appreciate mini souvenir shop which was rich and reasonable and shopkeeper was very much cordial. Breakfast was good.

Dear Abul Hasnat Muhammad Anwar P., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Very beautiful hotel in a very good location

Customer review rating 4.5/5

Sami Solo - Confirmed reviews ALL

The room is very clean, spacious and equipped with everything I needed. The staff are very caring and in room service is great. I wouldn’t hesitate to stay here again and again as long as the hotel keeps it at the same level of hospitality. Thanks to everyone working hard there to keep it running smoothly.

Dear Sami Abdullah A A., First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

BUSINESS TRIP IN TURKEY

TripAdvisor rating 5.0/5

BRSINTL Business - TripAdvisor review

Im used to stay at NOVOTEL ZEYTINBURNU since 2017 due to convenience in the previous Ataturk airport, as well to the nice place of this location. The people is very professional and treats me really well, from reception, restaurants from the breakfast to even late evening with full of attention, together with good cleaning room services. At yesterday after check out, on the way to Istambul Airport, the taxi driver received a phonecall to return hotel since Usd 50,00 were left at the lobby, after being "sticked" in a exchange money transaction. It was a incredible feeling about honesty and please make trought this message to express my gratidude for all of your team and members. CONGRATULATIONS! Thank you very much and see you in Istanbul soon, where i can feel at home. BERNARDO SACRAMENTO - INTL BRAZIL

Dear BRSINTL, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are extremely glad to hear your overall accommodation has met your expectations and you have been a part of our family since 2017. We assure you we are going to share your comment with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us and the other travellers. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up-to-date thoughts about our services. Sincerely, Hotel Management

it was a bad hotel

TripAdvisor rating 1.0/5

arabameri Business - TripAdvisor review

everything was old, it was not clean and the room space was not good, bathroom and wc was terrible. tv was not working and room air conditioner was not work good, just the good thing in this hotel was restaurant downstair . the shower , towels, facilities and anything on this hotel was bad

Dear arabameri, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are sad as well to hear your overall accommodation has not met your expectations. We would like to inform you that we do make our touch ups and maintenance work on our rooms periodically. Also in a situation like a hardware furniture is not in use in a room, once we are informed we can happily change your room if we can not fix the problem at that moment. We are glad to hear you have enjoyed our Nefais Restaurant and service. We believe your review is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very objective thoughts with us. It is going to be a pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future and receive your up to date thoughts about our hotel. Sincerely, Hotel Management

good hotel

TripAdvisor rating 4.0/5

927maher TripAdvisor review

the staff was not so friendly . We came at 6 p.m. and found that our room is not cleaned we inform the reception and they called to clean it and took more than 1 hour to finish it and we stayed at the lobby until they finish it and didn't apologize about late cleaning and just say it will happen .

Dear 927maher, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations. About the issues you have mentioned in your comment, we assure you we are going to share it with the related departments and investigate the situation to take action about them. We believe your feedback is going to encourage us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very objective thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

Nice Stay

TripAdvisor rating 5.0/5

altitoon Business - TripAdvisor review

It was nice stay in Novotel Istanbul Zeytinburnu Hotel, and really this hotel add value to my visit and I recommend others guest to stay in this nice Hotel. Also the all staff are nice and kindness and provide full assistance to the Guest. The hotel close to nice area and the sea. BR Nasser

Dear altitoon, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear your overall accommodation has met your expectations and you have enjoyed the friendliness of our team members. We assure you we are going to share your comment with all our team members and we believe it is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us and the other travellers. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

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