Novotel Singapore Clarke Quay Hotel 4 stars

Customer review rating 4.3/5 26,158 reviews
Novotel Singapore Clarke Quay
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Hotel extras

  • Prime City center location, near CBD and Orchard road

  • Easy access to major Singapore attractions

  • Free WiFi

  • Fitness Centre, pool and nearby jogging trails

  • Large outdoor swimming pool, 24-hour fitness center and children facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility facilities
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Singapore Clarke Quay

177A River Valley Road
179031
singapore
singapore

Tel: +6563383333

Fax: (+65)64338738

Contact email

Check-in from 14h00

Check out up to 12h00

  • SBS TRANSIT :   Bus 32, 54, 195 Liang Court

  • SBS TRANSIT. :   Bus 64, 123, 143 Shell House

  • SUBWAY. :   Down Town Line D20 : Fort Canning

  • Subway :   N-East Line NE5: Clarke Quay

  • By plane

    CHANGI AIRPORT At 18km / 11.18 miles - Shuttle paying

  • By plane

    CHANGI INTL AIRPORT At 18.01km / 11.19 miles

  • By helicopter

    MARINA BAY CRUISE CENTRE At 5km / 3.11 miles

  • By car

    PAN ISL EXPRESSWAY At 5km / 3.11 miles

GPS :1.2914, 103.8448

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

One Queen Bed Standard

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 single beds superior rooms

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 King Bed Superior Bay View

  • Max. number of persons: 3
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 Single Beds Superior Bay View

  • Max. number of persons: 3
  • Area: From 32
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 King Bed Executive

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 Single Beds Executive

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

The Lil' Explorers at Camp

  • Max. number of persons: 4
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Premier Suite with 1 King size Bed

  • Max. number of persons: 4
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

A chic and modern setting makes The Square one of the best places to dine in Singapore. The Square serves cutting edge international buffet cuisine. Enjoy the experience of interacting with our chefs in an open concept kitchen.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR ROUGE

Photo non contractuelle / Strictly non binding

Located in the heart of the hotel, Le Bar Rouge is a sleek and stylish bar that provides the ideal setting for you to chill out after a hard day's work. Unwind to the sound of modern chill-out music as you enjoy a drink with your friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 525

  • Maximum capacity: 580 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Singapore Clarke Quay

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

26,158 reviews

tripadvisor

TripAdvisor Rating 4.0/5

7,433 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent

Customer review rating 4.3/5

Dr C. K. Business - 12/02/2020 Confirmed reviews ALL

Wonderful service— kind, attentive and professional. This was the third time that I’ve stayed at your hotel and I just love it.

Dear Colleen Anne K., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

great location close to MRT

Customer review rating 4.3/5

R M. Families - 12/02/2020 Confirmed reviews ALL

The check in and out were handled well and efficiently as was able to check in earlier. There was some issues with room condition, door was damaged, usb plug didn't work, australian plug didn't work, clock contoller didn't work properly especially clock, otherwise room was good, clean and well equipped.

Dear Ronald M., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Well located

Customer review rating 4.3/5

Edna C. Couples - 12/02/2020 Confirmed reviews ALL

Staff didn't seem to enjoy helping us. Concierge was great and friendly. Everyone else seemed bothered by us asking for a plastic cup for the pool, or if we could get more ice.

Dear Mark C., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Well located with wide array of food and eateries. Majestic view of the skyline and Spore river.

Customer review rating 4.3/5

Anonymous Families - 12/02/2020 Confirmed reviews ALL

Extremely friendly and courteous staff, full of smiles. The Assistant Manager Mr Gopaal was very friendly and made us feel welcomed and attended to our requests.

Dear Selim L., Thank you very much for taking the time to provide us a review. Guest satisfaction is our top most priority and I am elated to hear that Front Desk teams’ service was efficient and welcoming. Your comments have been shared with the team and I am sure that this will serve as an encouragement as we strive to continuously improve our products. Please be assured that we appreciate your input and comments, which are precious to us and allow us to keep on upgrading our services and products. On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Warm regards, Megawati Hartono Front Office Manager

Well

Customer review rating 4.3/5

Anonymous Families - 12/02/2020 Confirmed reviews ALL

Good

Excellent location, excellent executive lounge.

Customer review rating 4.3/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

Front desk check-in and check-out speed could be improved.

Dear Thomas H., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Great location

Customer review rating 4.3/5

Elaine D. Couples - 11/02/2020 Confirmed reviews ALL

Great check in experience, staff very friendly. The room was nice. Location is excellent, close to the quays and various Amenities but needs a bit of a spring clean in the rooms to update the cracks & wear And tear.

Dear Robert D., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Great stay

Customer review rating 4.3/5

Jody Couples - 11/02/2020 Confirmed reviews ALL

Fantastic location and amazing staff

Dear Jody C., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Very well located

Customer review rating 4.3/5

Gerard B. Couples - 11/02/2020 Confirmed reviews ALL

Location of hotel was surperb. Hotel itself could be a little dated decor wise but the facilites and staff make up for same. Unfortunately the price of a pint of beer was very expensive.

Dear Gerard B., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Theft from safety box

Customer review rating 4.3/5

Jo-anne Families - 11/02/2020 Confirmed reviews ALL

We realized while at the airport on the day of our departure to Bali that we had left items in our safety box. I was not too worried to be honest as I work in the travel industry and had faith in the Novotel brand. I guess I was wrong. I have been shunted from pillar to post with no real help and have now laid a police report. I will definitely not be recommending any Novotel hotel to any of my clients, family or friends. There can be only 1 person with the knowledge of what happened and that person is employed by you!

Dear Jo-Anne, Thank you for taking the time to share your feedback regarding your recent stay at the Novotel Singapore Clarke Quay, and regrettably the unfortunate circumstances of your recent trip to Singapore. At Novotel, comments about our guests’ safety and security are taken very seriously hence it is regrettable that we have not left you with this impression and offer our sincerest apologies. I understand that the team has already been in touch with you, as well as the Police regarding the matter. Nonetheless, we remain at your disposal should you require further assistance Yours sincerely, Alan Burrows General Manager

Excellent location.

Customer review rating 4.3/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Stayed here for 2 nights after long flight from UK. Very comfortable hotel. Lovely pool, great harbour view from room and very well located near Clarke Quay. The nearest metro station is 4 minutes away and a very easy journey to Gardens by the Bay. Equally the nearest 'Hop on Hop Off ' bus stop is even nearer. There is a Seven 11 and Star bucks right next to the front door which is very convenient.

Dear Susan S., It’s a great pleasure having you stay with us. I am glad to know that the central location of the hotel allowed you to travel around with ease as well as that you had an overall comfortable experience with us. We appreciate your positive review and look forward to the pleasure of welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Well located

Customer review rating 4.3/5

Maureen Couples - 10/02/2020 Confirmed reviews ALL

Room very clean bed very comfortable and great view from window

Dear Maureen D., Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

Great stay

Customer review rating 4.3/5

Viral C. Couples - 10/02/2020 Confirmed reviews ALL

The staff were very friendly, great location and the room was superb. Had a great time.

Dear Viral C., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Enjoyable Stay

Customer review rating 4.3/5

Michael H. Friends - 10/02/2020 Confirmed reviews ALL

This is the second year running we have stayed at the hotel and enjoyed our self as much this time as we did last. This year we came with friends and the hotel made an ideal base from which to show them Singapore. Its location is very convenient for most of the main sights and the walk along the river is very enjoyable. We even had time to relax by the pool some afternoons and have a swim. The only problem we did have was with the noise from the swimming pool pump which was very loud if you had a lounger on the far side of the pool.

Dear Michael H., Thank you very much for taking the time to provide us a review. It’s a delight to know that the location and facilities left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products. Please be assured that we appreciate your input and comments, which are precious to us and allow us to keep on upgrading our services and products. On behalf of the Management and staff here at Novotel Singapore Clarke Quay, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Warm regards, Megawati Hartono Front Office Manager

Perfect location

Customer review rating 4.3/5

Rachel W. Couples - 10/02/2020 Confirmed reviews ALL

Friendly staff, extra personal touches from management clean rooms that were serviced daily. Room decor dated but a clean comphy big bed was a welcome site at the end of a day sightseeing. We would stay there again. We would recommend getting an upgrade to a room with a balcony to enjoy the views and beautiful sunrises.

Dear James W., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

Well located

Customer review rating 4.3/5

Antonia Couples - 10/02/2020 Confirmed reviews ALL

Good service, very good restaurant and very comfortable. Will used again.

Dear Antonia Q., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

great location and super hotel

Customer review rating 4.3/5

Bcbeti Business - 10/02/2020 Confirmed reviews ALL

I came for a conference. The hotel is very comfortable the breakfast buffet was fantastic. The catering for the conference was very good. The rooms are very comfortable and easy to work/rest in.

Dear Betty C., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us.Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

Simple but for the great experience!

Customer review rating 4.3/5

Adrian C. Business - 10/02/2020 Confirmed reviews ALL

as always being a regular here, I have been showered with the hospitality especially the team at the lounge led by Carla and her team! I come back because of them!

Dear Adrian C., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Megawati Hartono Front Office Manager

Good location but a tired hotel

Customer review rating 4.3/5

R. J. Business - 09/02/2020 Confirmed reviews ALL

Hotel looked old & tired. The bathroom had missing tiles & a soap holder that was coming off the wall The breakfast was below average.

Dear Mr. R. J., Thank you for sharing your comments regarding your recent stay at the Novotel Singapore Clarke Quay through our online survey. While I am glad that you were pleased with the hotel’s central location, I am sorry to note that the condition of your room was not up to our usual standards during your visit. Please accept my sincerest apologies for the obvious lapse in service and rest assured that we will step up on our daily room inspection to ensure that our rooms are consistently at the highest standards for the next guest. It is disappointing that we were unable to ensure your satisfaction with your visit hence I sincerely hope that we get an opportunity to welcome you again and better meet your expectations in the future. Yours sincerely, Alan Burrows General Manager

Great Location

Customer review rating 4.3/5

David Solo - 09/02/2020 Confirmed reviews ALL

Great location next the Clark Quay and convenient for tourist attractions. Also the mrt nearby is handy. Disappointed I couldn’t get any laundry done.

Dear David C., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager
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