ibis Christchurch 3 stars

Customer review rating (ALL Rating) 4.4/5 2,819 reviews

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Description

Hotel extras

  • Qualmark Gold

  • Central Christchurch location

  • 24-hour reception

  • Walking distance to BNZ Centre and The Terrace hospitality precinct

  • Short (200m) walk to the Te Pae Convention Centre.

Our accommodation(s)

Book this hotel
Room 1

A comfortabe guest room with a king bed. The room features broadband internet access, a flatscreen TV with chromecast, a work desk and an ensuite bathroom.

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Hair dryer
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 3 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x King size bed(s)

All the ibis comforts in a twin bedding configuration PLUS a guaranteed high floor room and free wifi internet access. The room features flatscreen TV with chromecast, work desk and ensuite bathroom.

Max. number of persons
4
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Hair dryer
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

All the ibis comforts in a King room PLUS a guaranteed high floor and free wifi internet access. The room features flatscreen TV with chromecast, docking station, work desk and ensuite bathroom.

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Hair dryer
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Hotel location

ibis Christchurch

107 Hereford Street, P O Box 1586, Christchurch 8140
8011 Christchurch
New Zealand

GPS:-43.532062, 172.635742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 155 rooms
  • 8 rooms for people with reduced mobility
  • 36 connecting rooms
  • 155 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Indonesian
  • Italian
  • Russian
  • Swedish
  • Thai

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Currency exchange

  • Currency exchange

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

In Balance Gym at Novotel

  • Nearby
  • On site
  • Indoor parking
  • Private
  • Parking pricing: 30 NZD 30 NZD Per day

Perch Dining + Bar

An inner city haven for good NZ wine, craft beer, classic pours and even better food. Offering a bites menu of seasonal sharing plates that hit the spot for both a lively after work drink on the balcony and relaxing meal in the vibrant, urban restaurant.

Cooking style
Regional
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Terrace

An inner city haven for good NZ wine, craft beer, classic pours and even better food. Offering a bites menu of seasonal sharing plates that hit the spot for both a lively after work drink on the balcony and relaxing meal in the vibrant, urban restaurant.

Located at the Novotel Christchurch Cathedral Square, the In Balance gym is available for use for Ibis Christchurch guests

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,819 reviews

Customer review rating 5.0/5

Carolyn D. Couples - Confirmed reviews ALL

Dear Carolyn, Thank you for taking the time to share your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed our convenient location and found our facilities to be clean and tidy. Our team takes great pride in delivering friendly and helpful service, and your kind words will be shared with them. We look forward to welcoming you back on your next visit. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 1.0/5

Caroline D. B. Business - Confirmed reviews ALL

Dear Caroline, Thank you for taking the time to share your feedback regarding your recent stay at Ibis Christchurch. I sincerely regret that your experience did not meet your expectations, especially considering the aspects that are crucial for a pleasant business trip. I would like to address your concerns regarding the amenities provided in your room. We strive to ensure that all our guests have access to essential toiletries. I apologize for the oversight in this instance. Additionally, I acknowledge that our room layouts may not cater to every guest's needs, particularly for those requiring more space for clothing and personal belongings. Your feedback will be taken into consideration as we evaluate our room configurations. I am also sorry to hear about your interaction with our reception staff. Customer service is a priority for us, and your experience does not reflect our usual standards. Regarding the inquiry about your check-out time, it is a standard practice to confirm this with guests to facilitate our operations. Lastly, I regret any confusion regarding the rates you received. We continually strive to offer competitive pricing and will review our communication to ensure clarity. Thank you once again for your valuable insights, and I hope for the opportunity to welcome you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

Amanda M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Justine D. Business - Confirmed reviews ALL

Dear Justine , Thank you for taking the time to share your positive experience at IBIS Christchurch. We are delighted to hear that our central location and friendly staff contributed to your enjoyable stay. It is also gratifying to know that you found your room clean and tidy. We hope to welcome you back for a longer stay in the future, allowing you to explore more of what our city has to offer. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Reuben M. Business - Confirmed reviews ALL

Dear Reuben, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that our location served you well for both exploring Christchurch and attending your work conference. It is also great to know that you found your room adequate and appreciated the availability of power points. We look forward to welcoming you back on your next visit. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Dear Carolyn, Thank you for taking the time to share your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed our convenient location and found our facilities to be clean and tidy. Our team takes great pride in delivering friendly and helpful service, and your kind words will be shared with them. We look forward to welcoming you back on your next visit. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 1.0/5

Caroline D. B. Business - Confirmed reviews ALL

No shampoo nor conditioner in room, our shower was part of toilet, only separated by shower curtain. No space for clothes. Reception staff rude and unhelpful, room was called at 1105 to know when we were checking out. Never for a long stay but rather just en passant. I will not stay with you next time I go to Christchurch. Govt rate offered by email checking in with your staff was double the price than booking.com....

Dear Caroline, Thank you for taking the time to share your feedback regarding your recent stay at Ibis Christchurch. I sincerely regret that your experience did not meet your expectations, especially considering the aspects that are crucial for a pleasant business trip. I would like to address your concerns regarding the amenities provided in your room. We strive to ensure that all our guests have access to essential toiletries. I apologize for the oversight in this instance. Additionally, I acknowledge that our room layouts may not cater to every guest's needs, particularly for those requiring more space for clothing and personal belongings. Your feedback will be taken into consideration as we evaluate our room configurations. I am also sorry to hear about your interaction with our reception staff. Customer service is a priority for us, and your experience does not reflect our usual standards. Regarding the inquiry about your check-out time, it is a standard practice to confirm this with guests to facilitate our operations. Lastly, I regret any confusion regarding the rates you received. We continually strive to offer competitive pricing and will review our communication to ensure clarity. Thank you once again for your valuable insights, and I hope for the opportunity to welcome you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

Amanda M. Business - Confirmed reviews ALL

Last minute work trip extension necessitated in an overnight stay. Staff were really helpful in sorting out parking and the check in process was brilliant. Only negative was the taxi parked in the loading zone - that's not the fault of the hotel though.

Customer review rating 4.5/5

Justine D. Business - Confirmed reviews ALL

Good location in central city and the staff were very friendly. Rooms were very clean and tidy. Only stayed one night

Dear Justine , Thank you for taking the time to share your positive experience at IBIS Christchurch. We are delighted to hear that our central location and friendly staff contributed to your enjoyable stay. It is also gratifying to know that you found your room clean and tidy. We hope to welcome you back for a longer stay in the future, allowing you to explore more of what our city has to offer. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Reuben M. Business - Confirmed reviews ALL

Perfect location for getting best out of city centre Christchurch and for work conference. Room was adequate, and had plenty of power points.

Dear Reuben, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that our location served you well for both exploring Christchurch and attending your work conference. It is also great to know that you found your room adequate and appreciated the availability of power points. We look forward to welcoming you back on your next visit. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Jeremy M. Business - Confirmed reviews ALL

Only thing that would make it better is some movies to watch on the main entertainment system. My work computer cant watch movies so was a bit bored watching tv channels (I hate TV).

Dear Jeremy, Thank you for your positive feedback regarding your recent stay with us at ibis Christchurch. We are pleased to hear that you enjoyed our friendly staff and clean facilities. We appreciate your suggestion about the entertainment options available in our rooms. While we currently offer a selection of television channels, we continuously evaluate ways to enhance our guests' experiences, including entertainment choices. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.0/5

Samantha S. Business - Confirmed reviews ALL

Helpful staff Would be nice to get wifi access without having to sign up for an Accor account

Dear Samantha, Thank you for your kind words regarding our location and the helpfulness of our staff. We are pleased to hear that you found our proximity to the Te Pae convention centre convenient. Regarding the wifi access, we appreciate your feedback and understand that simplifying the process can enhance the guest experience. Your comments will be taken into consideration as we continuously strive to improve our services. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

Christine D. Business - Confirmed reviews ALL

Very good service

Dear Christine, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location and found the bed comfortable. It is also gratifying to know that our service met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Amanda W. Business - Confirmed reviews ALL

Staff were awesome

Dear Amanda, Thank you for your kind words regarding our staff. We take great pride in providing excellent service and are delighted to hear that your experience reflected our commitment to hospitality. Your satisfaction is our top priority, and we appreciate your recognition of our team's efforts. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 3.5/5

Matt T. Business - Confirmed reviews ALL

Stayed here for 4 nights as attending a work conference - rooms are small but satisfactory - bed was comfortable despite being a bit small for me - location is excellent, close to all CBD eateries including riverside market area (2min walk) - would stay again.

Dear Matt T., Thank you for sharing your feedback regarding your recent stay at IBIS Christchurch. We are delighted to hear that you appreciated our excellent location and found our rooms reasonably priced. Your comments about the room size and bed comfort have been noted, and we strive to provide a satisfactory experience for all our guests. We look forward to welcoming you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Deborah H. Families - Confirmed reviews ALL

All saff were helpful and friendly also the food in the restaurant was good

Dear Deborah, Thank you for sharing your positive experience at ibis Christchurch. We are delighted to hear that you found our hotel clean and conveniently located near central city amenities. It is also gratifying to know that our staff provided you with helpful and friendly service, and that you enjoyed the food in our restaurant. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

Brigit B. Families - Confirmed reviews ALL

Comfortable beds, easy parking in the hotel or close by, friendly and helpful staff

Dear Brigit , Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of our beds. It is also wonderful to know that our staff met your expectations in providing friendly and helpful service. We look forward to welcoming you back on your next visit to Christchurch. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 2.0/5

Theresa H. Couples - Confirmed reviews ALL

We were meant to stay 3 nights stayed 1 only. The rooms are so small we had to keep "pulling over" do the other one coild walk pass. Beds were very uncomfortable and small with a tiny gap between. Thank goodness we difnt gave sn earthquake no where to drop and cover.

Dear Theresa, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our location convenient. However, I regret that the size of the room and bed comfort did not meet your expectations. We strive to provide a comfortable experience for all our guests, and your comments are valuable for our continuous improvement. I appreciate your insights and hope to welcome you again under better circumstances. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.0/5

David B. Solo - Confirmed reviews ALL

All I was looking for

Dear David, Thank you for your positive feedback regarding your recent stay at IBIS Christchurch. We are delighted to hear that you found our services to be consistently good, as we strive to provide a reliable experience for all our guests. Your satisfaction is important to us, and we appreciate your recognition of our efforts. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Colby L. Families - Confirmed reviews ALL

Perfect location, attentive and friendly staff, had just what we needed

Dear Colby, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our location to be ideal and that our staff provided attentive and friendly service. It is our priority to ensure our guests have everything they need for a comfortable experience. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Hunter K. Business - Confirmed reviews ALL

Stayed for work. Food was great, bed was comfy.

Dear K., Thank you for your positive feedback regarding your recent stay at ibis Christchurch. We are delighted to hear that you found our location convenient and enjoyed the tranquility of our hotel. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

David I. Business - Confirmed reviews ALL

Great central location but still very quiet. Very comfy bed.

Dear David, Thank you for sharing your positive feedback regarding your stay with us. We're glad to hear that you enjoyed our central location while also appreciating the tranquility it offers. We look forward to welcoming you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

Gabriel P. Couples - Confirmed reviews ALL

I appreciated the things for my birthday. It was a nice, comfortable stay

Dear Gabriel, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the birthday surprises and found your stay comfortable. It is our goal to create memorable experiences for our guests, and your feedback is greatly appreciated. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.0/5

Chitra V. Couples - Confirmed reviews ALL

We stayed two nights at two different dates. In the first time we had the room facing the street. The packed breakfast given by the hotel was great. The second stay we were in the room facing the blank wall. Since it was a short stay it was ok , but this room is not interesting at all. The hotel breakfast is rather ordinary.

Dear Chitra, Thank you for your feedback regarding your recent stays at ibis Christchurch. We are pleased to hear that you appreciated our convenient location and enjoyed the packed breakfast during your first visit. We understand that room features can vary, and we appreciate your understanding during your second stay. Your comments about our breakfast offerings are noted, and we continually strive to enhance our services. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

Shalini P. K. Business - Confirmed reviews ALL

located near to beautiful landmarks. Rooms are well designed and clean and very spacious. very comfortable, slept well

Dear Shalini, Thank you for your kind feedback regarding your recent stay at ibis Christchurch. We're glad to hear that you enjoyed the lovely room setup, the breakfast offerings, and our convenient location near beautiful landmarks. Your positive comments are greatly appreciated, and we look forward to welcoming you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Other web-users rate our hotel

  • 1,686 reviews 9.2/10 Location
  • 1,582 reviews 6.8/10 Room
  • 1,580 reviews 9.2/10 Service
  • 26 reviews 6.2/10 WiFi
  • 842 reviews 5.5/10 Comfort
  • 601 reviews 8.6/10 Cleanliness
  • 440 reviews 7.7/10 Breakfast
  • 353 reviews 7.3/10 Value

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