Novotel Cardiff Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,348 reviews

Novotel Cardiff Centre - Image 1
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Description

Hotel extras

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

Our accommodation(s)

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Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Customs Shed Cardiff

Non contractual photo

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,348 reviews

TripAdvisor Rating  4.0/5  3,067 reviews

Certificate of excellence 2024

Plenty to declare about the Customs Shed

TripAdvisor rating 5.0/5

Tim M TripAdvisor review

The service and the atmosphere in The Customs Shed is really great - nice evening vibe but also great for breakfast before a long day. Anthony and his team made me feel so welcome the first time I came to Cardiff on business, that I make a point of staying here every month.

Excellent stay

TripAdvisor rating 5.0/5

Eleni V TripAdvisor review

It was an excellent stay! The pool, the jacuzzi, the sauna and the gym are amazing!!! The location very convenient to go into Cardiff center and Cardiff bay. The staff very kind and helpful!!! Megan, Mary and Anthony thank you very much for everything!!!

Great hotel

TripAdvisor rating 5.0/5

Jomumof7 Families - TripAdvisor review

Fantastic overnight stay Really helpful staff Easy room change (ask for even numbered room - overlooking carpark /great city views to avoid road noise) Really comfy mattress on huge bed Even sofa bed was softy and bouncy Clean travel cot - no blanket provided though, only a sheet. No extra mattress so quite hard - didn't affect my toddler though Good spa facilities No restrictions on time children can swim

It was a good hotel

Customer review rating 4.0/5

Maelyn Y. Friends - Confirmed reviews ALL

We had a good experienced staying for 1 night.

Dear Maelyn Y., Thank you so much for taking the time to share your feedback! We're delighted to hear that you had a good experience during your one-night stay with us. Our team is always committed to providing a comfortable and enjoyable experience for our guests, and it's great to know that we met your expectations. We hope to welcome you back for another stay in the future! Sincerely, Megan Evans. Guest Service Team Leader.

Fave hotel in Cardiff

TripAdvisor rating 5.0/5

Karlene B TripAdvisor review

Very quiet room with lots of space and a nice view out towards bay in the distance, reception were great, Vitus was really friendly and helpful with parking queries. A short walk to centre of Cardiff about ten mins. A perfect location and great parking. Didn’t use pool but is it there.

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Other web-users rate our hotel

  • 1,021 reviews 9/10 Location
  • 1,873 reviews 5.6/10 Room
  • 1,729 reviews 8.2/10 Service
  • 21 reviews 6.3/10 WiFi
  • 853 reviews 4.9/10 Cleanliness
  • 728 reviews 8.7/10 Breakfast
  • 707 reviews 5.6/10 Amenities
  • 704 reviews 8.4/10 Pool

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