Mercure on Renmin Square Xian 4 yıldız

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+ 19 Hizmetler

Otel ekstraları

  • Centrally based discovery with walking distance to the historic attractions

  • Extensive landscaped gardens

  • In-room Broad Band Access and WIFI in public area

  • Easy access to the city's major commercial district

  • Advantage 5

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Online Check-in
  • Kablosuz İnternet / İnternet Erişimi
  • Otopark
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • İstek üzerine çocuk bakıcısıÜcretli hizmetler
  • Klimalı
  • Resepsiyon günün 24 saati açıktır
  • Kuru Temizleme / Ütü
  • Butikler/alışveriş
  • Bagaj taşıyıcı
  • Concierge
Eğlence ve aktivite
  • Isıtmalı kapalı havuz (yakında)
  • Fitness centre
  • Sağlık merkeziÜcretli hizmetler
  • İstek üzerine çocuk bakıcısıÜcretli hizmetler
Yiyecek-içecek
  • KahvaltıÜcretli hizmetler
  • Oda servisi
İş hizmetleri
  • 6 Toplantı odası
  • Toplantı oteli
  • İş merkezi, destek personeli ile
Bilgi mesajı

Otelin konumu

Mercure on Renmin Square Xian

319 Dongxin Street
Shaanxi Province
Shaanxi Province
710004 xıan
chına

Tel: +862987928888

Faks: (+86)29/87928288

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

  • Uçakla

    Xianyang Intl 20km / 12,43 mil mesafede

GPS :34.265614, 108.959897

Konaklama olanaklarımız

There are different categories of rooms available to suit your need. Choose a 20 sqm Classic room with a work desk, shower room or a 32sqm Deluxe room with a sitting area complete with sofa, a work desk, shower and bathtub. Have a memorable experience in our 39 sqm Mercure Suite with a separate sitting room and bedroom, a work desk, shower and bathtub.

Classic Room - Queen Bed

  • Maksimum kişi sayısı: 2
  • Genişlik: Başlangıç 20 / 215 sq ft
  • Manzara: Şehir tarafı, Bahçe tarafı *

* Müsaitliğe bağlıdır

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 2 Single Beds

  • Maksimum kişi sayısı: 2
  • Genişlik: Başlangıç 20 / 215 sq ft
  • Manzara: Bahçe tarafı, Şehir tarafı *

* Müsaitliğe bağlıdır

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room - 2 Single Beds

  • Maksimum kişi sayısı: 3
  • Genişlik: Başlangıç 32 / 344 sq ft
  • Manzara: Bahçe tarafı, Şehir tarafı *

* Müsaitliğe bağlıdır

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Odalar

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 6

  • Maksimum büyüklük: 280

  • Maksimum kapasite: 250 kişi

  • Maksimum ziyafet kapasitesi: 150 kişi

Daha fazlasını öğrenin


Mercure on Renmin Square Xian oteli için konuklarımızın yorumları

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Daha fazla bilgi edinin

ALL Puanlama 4.4/5

584 görüş

tripadvisor

TripAdvisor Derecesi 4.0/5

722 görüş

2020 TripAdvisor Mükemmellik Sertifikası
2020 mükemmeliyet sertifikası

Fairly Good hotel ..

Tripadvisor puanı 3.0/5

Teoh S Family - 18/12/2019 TripAdvisor onaylı yorum

Checked in at 1.30am , receptionist was courteous . The hotel needs kind of upgrading although the staff are helpful . Buffet breakfast was average as 70% of the food is the same . One staff by the name of Howard was particularly helpful in ensuring we had a honest and reliable taxi driver. Starbuck is just 200m to the left of the hotel..plenty of nice cafe and restaurants at Jeifang Road which is only 400m on the left of the hotel..staff needs to improve their English proficiency

Dear Teoh S, Thank you for providing us with the gift of feedback. We are deeply appreciative of your recognition to hotel service. I've shared your kind feedback with the whole team, especially with Howard. We all feel very motivated, thank you. We are also very glad to know that you find the hotel location convenient. We have been conducting English training for our FO team and F&B team for several batches, and we will continue and enhance our efforts in it. Your comment on breakfast is very important for our continuous improvement, thank you. Our efforts in striving for excellent guest experience never stop, and we look forward to having the opportunity to better serve you again in the future. Yours sincerely, Ivy Wang Guest Experience Manager

Great value, great price

Tripadvisor puanı 5.0/5

nickkriewaldt Family - 05/10/2019 TripAdvisor onaylı yorum

Convenient location, near major tourist spots such as the bell tower and drum. We managed to get a family room for a very good price. Staff were excellent and were able to speak quite good English- Cherry in particular was outstanding. Would recommend this hotel- cheaper than the Grand Mercure with a better room.

Fantastic

Tripadvisor puanı 5.0/5

Shawn987 Family - 01/05/2019 TripAdvisor onaylı yorum

We stayed as a family of 5, in two rooms. It was spacious and great value for money. The hotel complex (5 hotels around the square) all Accor caters for all budgets and taste. Food in the restaurants were superb (Italian and Softel buffet). My daughter is coeliac (gluten free). Carl, the assistant manager, went out of his way, and I cannot praise his service and care high enough. He contributed to a memorable stay in a fantastic location in a great city. It exceeded all our expectations

Average room, friendly service

Tripadvisor puanı 3.0/5

candahyem Business - 30/04/2019 TripAdvisor onaylı yorum

Average property, although the service was friendly and helpful, the room we stayed in was very, very small and tired beyond its years, the bed was more tired than I was! The bathroom was old and not well cleaned, hair under the basin and behind the door, mould in the shower etc. The linen and towels were clean. No power point to plug in the kettle and no additional power points for charging laptops, phones etc.

memorable stay

Tripadvisor puanı 4.0/5

Voyage13010170033 Business - 04/04/2019 TripAdvisor onaylı yorum

Wonderful yard, , old but comfortable room, great location to anywhere within downtown highlights , squares, muslim food street, public transportation, etc.. very friendly guest receptionist such as Miss Laura and Miss Cheery , they are all helpful in meeting my requests. the only setback I have is I expected the renovated room with modern design, but it seems unlikely meet my expectation ..

Average stay,

Tripadvisor puanı 3.0/5

E8832AMchrist Solo travel - 30/11/2018 TripAdvisor onaylı yorum

Good service. But old hotel. Not the cheapest. Location is central but not convenient. 10 to 15 mins walk to everywhere. Bring your own toiletries because those provided are low quality. Pillow too soft and low. Would not be back if given the chance.

Dear Chris T, Thank you for providing us with the gift of feedback. We are very sorry to know that the stay didn't meet your expectation. Your comments have been shared with hotel management, we pay high attention to your valuable comments, and please be rest assured that our efforts in pursuing excellent guest experience will never stop. And, your recognition on hotel service motivates us to do it even better, thank you. Yours sincerely, Ivy Wang Guest Experience Manager

It's worth to go

Tripadvisor puanı 5.0/5

877valeria Couples - 24/09/2018 TripAdvisor onaylı yorum

It is in the city center not far from the main attractions. The three hotels together is a good idea the get a higher service for a lower price as well. It is a little bit hidden in the park so it wasn't easy for the taxi driver to find it. The breakfast was excellent.

Affordable hotel with good quality, in the city centre,

Tripadvisor puanı 4.0/5

ddpsia Family - 22/09/2018 TripAdvisor onaylı yorum

The hotel is located in the city center, with 3 other accor hotels nearby. Lots of surrounding greeneries, made it perfect for morning exercise. The room is renovated, but need a brighter lightning. The same goes to the corridors. The staff are nice and helpful. Breakfast are served at Sofitel nearby. Good selection of foods and juices. Local specialty dishes also available

Beware of room deposit

Tripadvisor puanı 4.0/5

Chitto61 Solo travel - 04/07/2018 TripAdvisor onaylı yorum

I arrived to check in and through changes to my schedule I had a booking for 4 nights, then 2 nights and finally a single night. The staff had problems understanding I would be staying there for 7 nights and initially insisted on my checking out after my 4 night booking. Eventually got them to agree I could stay in the one room for the 7 nights. They also insisted my bookings had no breakfast included so I had to provide my own paperwork to show that breakfast was included on the 2 night booking. No information was given on where breakfast was provided which was annoying as it is in the Sofitel Hotel next door. The room deposit they hold on your credit card is 2000CNY, which considering my room cost me 1400CNY for 4 nights I think is over the top. Compared to other hotels I stayed in in China where I was charged a 500CNY holding deposit I think that this is very expensive. My key however worked for 4 nights, I then had to return to reception to get it sorted after which it worked for 2 nights before I had to go to reception again to get the key sorted for the last night. The lobby had a fair number of mosquitoes in it and to my disappointment so did my room. The room itself was very nice.

Dear Chitto61, Thank you for choosing Mercure on Renmin Square Xian and providing us with the gift of feedback. We are terribly sorry for all the inconvenience caused by our staff. I totally understand how frustrating it was and please accept our sincere apology. We will definitely continue and enhance our efforts in the new hires' training. At the same time, we also apologize for the mosquito issue. We will continue our efforts and increase the frequency in mosquito eradication. Once again, thank you for your comments, and our efforts in striving for excellent guest experience will never stop. Yours sincerely, Ivy Wang Guest Experience Manager

A good hotel

Tripadvisor puanı 4.0/5

Mike P Couples - 20/06/2018 TripAdvisor onaylı yorum

Hotel is located in an area alongside a Sofitel and Grand Mercure. This hotel has no facilities of its own. No bar, no restaurant. Breakfast is at the Sofitel. Breakfast is very good at about £15. You can also use the indoor pool at the Sofitel. The standard room was new, large enough and in good condition. In fact, there is no need to stay at the Sofitel - this place is perfectly fine. We had a small issue with our room on arrival and the Manager couldn't do enough for us as compensation. The location is quite good - but its in a business district - so its about 20 minutes walk to down town Xian for a choice of restaurants. If you need a change from Chinese food there is an Italian restaurant called The Cyclist about 5 minutes walk. There is a small convenience store about 5 minutes away. Near metro station about 10 mins away. The long distance railway station about 30 minutes in a taxi which will cost you about £5. You can walk to the old railway / bus station (just outside the city walls) where you can catch a bus to the Terracotta Warrior - the fare is about £0.70!

Dear CocktailMike Thank you for choosing Mercure Xian on Renmin Square and taking the time to share your experience with us. Glad to know that you've enjoyed your recent stay with us. As what you've shared, guests stay in Mercure will enjoy breakfast and other hotel facilities such as pool, gym, bar etc. in Sofitel which is just one or two minutes away by walking. Besides, there are several dining choices inside the complex, such as ADD restaurant Azur, Authentic Italian restaurant Dolce Vita, and award-winning Chinese restaurant Le Chinois. Our Japanese restaurant KOI will also be opened shortly. Our efforts in striving for excellent guest experience will never stop, and we look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

China experiance

Tripadvisor puanı 5.0/5

sandrac73 Couples - 31/05/2018 TripAdvisor onaylı yorum

The Mercure is a very comfortable and lovely hotel. Short walk from shops and restaurants. Staff are so obliging nothing is to much trouble. Rooms are spacious with all facilities. Would defiantly stay there on our next visit Great value for money

Dear sandrac73, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you've enjoyed your recent stay with us. Your recognition, especially on hotel staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Ivy Wang Guest Experience Manager

Good Location, Friendly and Helpful Staff

Tripadvisor puanı 4.0/5

V9501ZWmichelp Couples - 19/11/2017 TripAdvisor onaylı yorum

We stayed at Mercure on Renkin Square during a 3 day visit to Xian to see Terra Cotta Army and other sites in Xian. The Mercure is well located, within the wall of Xian and close to restaurants and key attractions in Xian city. Xian is a bigger city than we had imagined. The mercure is located in a quiet oasis with other Accor hotels and at the end of each day was a welcome break from the hustle and bustle of Xian. The staff at the front desk of the Mercure were very very helpful giving us great advice for sites, restaurants and for how to take the "locals" bus to the Terra Cotta army museum site... If you go, you must take the bus... you will save loads of money and get a great "locals" experience.

Dear V9501ZWmichelp, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your recognition, especially to our staff, motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

Quiet old world elegance

Tripadvisor puanı 4.0/5

Gillian P Family - 01/11/2017 TripAdvisor onaylı yorum

The Mercure gave us what we wanted, comfort, quiet and peaceful. Less plush and glitzy than its neighboring Granid Mercure and Sofitel the subdued old world elegance was a welcoming, warm and comfortable. Set in large leafy grounds one still enjoyed a sumptuous breakfast and drinks in the modern Sofitel next led beside the Mercure. As it was the last hotel on the block one was protected from the bustle of arrivals and departures which was very pleasant. The location was perfect for visiting the sites and walking the ancient city wall, the Muslim markets and the local famous Big Hong Kong Restaurant.

Dear GillyGoes, Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure to know that you find your recent stay enjoyable. Your satisfaction motivates us greatly to do it even better, thank you. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

The hotel can be better

Tripadvisor puanı 3.0/5

206wanwenl Family - 02/10/2017 TripAdvisor onaylı yorum

The wall paper peeled off in our room and the tap was leaking at the vanity. It is a bit smelly in the bathroom and the hotel needs renovation. The service is good, it had got repaired quickly when we reported the problem.

Dear 206wanwenl, Thank you for taking the time to share your experience with us. I'm sorry that the room status didn't meet our usual standard. We will look into the issue and enhance our efforts in maintenance. At the same time, thank you for your recognition on our service. It is still our sincere wish that we would have the opportunity to welcome you again in the future. Yours sincerely, Rudy Rodas General Manager

Needs some updating

Tripadvisor puanı 3.0/5

Yvet08 Couples - 25/05/2017 TripAdvisor onaylı yorum

This hotel needs an update. Was ok for a few nights stay but has no real facilities of its own, you need to go to the other surrounding Accor hotels for restaurants, bars etc. Room and bed was small and bed was also quite hard.

Dear Yvet08, Thank you for taking the time to share your experience with us. We have four different hotels in the complex, and guests can walk from one to another within two minutes. Totally we have four distinctive restaurants and two bars where guests can enjoy themselves. Breakfast for guests staying in Mercure is also served in the ADD restaurant of nearby Sofitel. I'm sorry that the room didn't meet your expectation. Would it be possible for us to get more details such as the room number so that we could have a closer look at this issue? Look forward to hearing from you. Yours sincerely, Rudy Rodas General Manager

Good value at a nice historical building

Tripadvisor puanı 4.0/5

L C Solo travel - 22/11/2016 TripAdvisor onaylı yorum

The hotel is located in a historical building with quiet surroundings. Good wifi. Staff is very helpful, from front desk to concierge and house keeping. Highly value for money. The bus route 603 (double decker) is next to the hotel & connects all major points of interest for only CNY1. The bus is very frequent & traffic is not congested in Xian.

Dear L C, Bonjour. Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. What a pleasure to know that you find your recent stay enjoyable! Your recognition, especially to our ambassadors, gives us great motivation, and we are truly grateful for it. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

Excellent Hotel

Tripadvisor puanı 5.0/5

andre0201 Friends getaway - 15/09/2016 TripAdvisor onaylı yorum

Excellent Hotel with strategic location, frendly staff, and integrated with sofitel and grand mercure, so we can use all facilities on that hotel. The food is very Good. Happy can stay in Mercure Xi'An

Dear Guest, Bonjour! Thank you for staying at Mercure Xian on Renmin Square and taking the time to share your experience with us. It gives us great pleasure and motivation to hear your satisfaction and recognition to your recent stay. Thank you, and we will definitely continue to do it even better. We look forward to welcoming you again in the near future. Yours sincerely, Rudy Rodas General Manager

A good hotel and a good stay

Tripadvisor puanı 5.0/5

djgdcn Business - 27/03/2015 TripAdvisor onaylı yorum

The room is clean and the bed is comfortable. However, the room is not large enough. The hotel is in the same yard as Sofitel. There is a swimming pool in Sofitel. We can go swimming there. There is also a gym near the swimming pool. We ordered a New York Hot-dog for breakfast. It tastes really good! We enjoy our stay in Mercure!

Dear djgdcn, Thank you for choosing to stay with us at Mercure Xi'an on your recent visit to the city and for taking the time to share your experience with us. At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for providing it. We look forward to welcoming you back soon. Yours sincerely, William Yuen Hotel Manager Mercure Xi'an on Renmin Square

nice, clean hotel

Tripadvisor puanı 4.0/5

Rabbit2013 Family - 01/01/2015 TripAdvisor onaylı yorum

the hotel in the center of xian but no shop and restaurant around need to walk about 5mins to restaurant and supermarket. if with children is abit hard. we always take bus to most of the places like train station, shopping area, food street....it just 2 or 3 stop from hotel. compare to taxi i prefer to take bus because taxi in xian always need to negotiate most of the driver dont want to use meter. bus station is just 2mins walk from hotel bus no.603 can go most of the tourist places.

Dear Rabbit2013, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. We were very pleased to hear that you enjoyed your stay and that the services of the hotel lived up to your expectation. Once again we thank you for sharing with us your experience, and we look forward to welcome you again in the near future. Yours sincerely, William Yuen Hotel Manager Mercure Xi'an on Renmin Square

A very un-Chinese Experience

Tripadvisor puanı 4.0/5

Richard H Solo travel - 15/11/2014 TripAdvisor onaylı yorum

Renmin Square is next to the Regional Government Centre and is a complex fronted by the Sofitel (East and West Wings) with the Grand Mercure at the back and the Mercure at the side. Why very un-Chinese? These are the words of my Chinese friend who was impressed by the elegance, quietness and security (lots of people about in suits ... felt as though a Minister was staying there!). The room had everything that one wanted though people with lots of gadgets would find power points rare and hidden under desk etc. Beds comfortable and bathroom had everything one wanted. Didn't eat at the hotel as I ate with my friends (there's a big shopping complex within a block with lots of restaurants .... western and Chinese). Not far from (old) train station and within a block of the airport bus stop. Couldn't be better located. Metro station also within a block.

Dear Far2G0, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. We were very pleased to hear that you enjoyed your stay and that the services of the hotel lived up to your expectation. Once again we thank you for sharing with us your experience, and we look forward to welcome you again in the near future. Yours sincerely, William Yuen Hotel Manager Mercure Xi'an on Renmin Square

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