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Mercure Rambouillet Relays du Château Hotel 4 stars

Customer review rating 4.4/5 3,118 reviews

ALLSAFE approved hotel

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Mercure Rambouillet Relays du Château Hotel
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+ 23 Services

Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • Ideally located next to the chateau

  • Bistro restaurant and stylish bar

  • Fitness room available 24 hours a day

  • 3 modular meeting rooms

Hotel location

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120 rambouillet
france

Tel: +33134573000

Fax: (+33)130462391

Check-in from 14h00

Check out up to 12h00

  • CENTRE VILLE :  V MAIRIE

  • MERCURE RAMBOUILLET :  5 MAIRIE

  • By plane

    PARIS ORLY At 60.01km / 37.29 miles

  • By plane

    ROISSY CDG At 76.01km / 47.23 miles

  • By train

    GARE DE RAMBOUILLET At 1.5km / 0.93 miles

GPS :48.645401, 1.819548

Hotel services

Le Relays du Château

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Children Additional charge
    • Express Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 83 rooms
    • 3 rooms for people with reduced mobility
    • 7 family rooms
    • 9 connecting rooms
    • 83 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Lounge
    • Waiting area or lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Pressing
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Parking de la Mairie - Payant Additional charge
    • Near the property
    • 50 parking spaces
    • Public
    • Electric car recharging units 22 kVA
    • Electric car recharging units 3,7 kVA
    • Electric car recharging units 7 kVA
Well-being
  • Fitness Room
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Board games available

Our accommodation(s)

Discover our different room categories from Standard and Junior Suite to Privilege. Our rooms differ from one another in terms of size and amenities, and some include castle views. Book our Standard and Privilege rooms with double or twin beds for solo stays, as a couple or with friends, and our adjoining rooms for family stays. Enjoy our Junior Suites for an exceptional stay!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 275

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Rambouillet Relays du Château Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,118 reviews

TripAdvisor Rating 4.0/5

643 reviews

Well located and cosy hotel

Customer review rating 5.0/5

Livia B. Couples - 02/10/2021 Confirmed reviews ALL

Smooth check-in. Good sized room. Nice and helpful staff. There's parking space for bicycles

Great location, comfortable stay

Customer review rating 4.5/5

Anonymous Solo - 13/09/2021 Confirmed reviews ALL

Nice, comfortable room. Very good breakfast buffet. Great location close to chateau and historic town center.

Good hotel

Customer review rating 4.0/5

Chris W. Families - 31/08/2021 Confirmed reviews ALL

Good stay with no issues.

Beautiful hotel in a beautiful location

Customer review rating 4.0/5

Johan Couples - 31/08/2021 Confirmed reviews ALL

Modern and totally renewed hotel. Friendly staff and covid safe hotel. Soundproofing between the restaurant and the rooms is not optimal.

Well located and good stopover

Customer review rating 4.5/5

Ken Couples - 28/08/2021 Confirmed reviews ALL

Everyone very helpful, especially the lad on reception who tried to help us with the COVID pass at the restaurant next door

Dear KEN K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit PETILLION Deputy Manager

Very nice Hotel but such a bad restaurant

Customer review rating 4.0/5

Clemence Families - 17/08/2021 Confirmed reviews ALL

The hotel is great, well located and breakfast is quite good. The restaurant is however not at the level of the restaurant, the food is of bad quality, kitchen is slow as never and the service not very efficient.

Dear MARC M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rambouillet Relays du Château. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your experience at our restaurant, I'm sorry you didn't come forward during your meal. We could have maybe improved something that didn't please you. The service was slow that night because of our lack of staff during this complicated period although our staff did there best and I apologize for that. I'm also surprised to hear that the quality of the food was bad as the Ceasar salad and the Relays burger with home made buns being our best sales and we've always had good critics. Hopefully next time we will be able to exchange directly so we can have a better backfeed on what went wrong. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as you wish. Sincerely, Sherri GREEN Restaurant Manager

Satisfactory

Customer review rating 3.5/5

Peter G. Couples - 16/08/2021 Confirmed reviews ALL

Great location and excellent meal on terrace. BUT. We were disappointed that the tv in room 209 did not work; there was no information to help us correct this ; we asked front desk to get it working and no one responded; also there was no breakfast tea in the room.

very nice and cosy

Customer review rating 5.0/5

G. Couples - 27/07/2021 Confirmed reviews ALL

place is in town very close to all and peoples at the Hotel are very kind and curtoise hope to see you soon again

Well located

Customer review rating 3.5/5

R Families - 26/07/2021 Confirmed reviews ALL

Hotel location is great, restaurant / bar service is good. some issues... Fruit salad in breakfast is clearly NOT made FRESH daily... It was clearly old and oxidized.. soon to turn to alcool! Second one... lights & Painting in the rooms do need to be refreshed! Rooms now look pretty dull .

Nice setting

Customer review rating 3.5/5

Marianne Couples - 25/07/2021 Confirmed reviews ALL

Nicely situated, friendly and helpful staff, easy check in and out, and fairly decent restaurant. on the not so plus side, for the category of hotel, I would have expected some toiletries in the bathroom - like bath hat, body lotion etc. two bottles of water in the room - as we were two guests. Also as an Accord member would have appreciated a room with a better view. Floor in the breakfast room was sticky

Hotel stay

TripAdvisor rating 5.0/5

Giuili Couples - 25/07/2021 TripAdvisor review

Very polite and welcoming Staff at arrival, room very nice and comfortable, easy parking space around the hotel also town is very a very short walking time, plenty of shops to look and the best place is the park just a walking trip from hotel

This is not a 4* Hotel....

TripAdvisor rating 3.0/5

auditt225 Couples - 22/09/2019 TripAdvisor review

The good news is that the hotel is a short 2 minute walk from President Macron's Summer Chateau and gardens. Excellent location. The reception on arrival was excellent = very friendly and very fast. The room was a good size. The not so good....There was only one small bottle of water in the empty otherwise 'minibar'. It would have been nice if the minibar had been plugged in and therefore cold?? The bath was a good surprise...two small soaps, but little else. The room was tired and badly in need of a make-over. By the way the TV had ywo English speaking channels, one of which seemed focussed on take the mickey out of Boris and Brexit! We didn't sample the restaurant as there were local restaurants with better ratings. Oh and the car park is the public one across the road. Fortunately, they do have a couple of trolleys to transport your bags from the car park to the hotel. The room was a three star room or less, and quite pricey. Would we stay again? Probably not. The area to the west of Paris is full of Chateaux and lovey woods, we would prefer to find a hotel a bit closer to those.

A pleasant stay in the middle of Rambouillet

TripAdvisor rating 4.0/5

Navigator656357 Couples - 12/09/2019 TripAdvisor review

We stayed 3 nights at the Mercure in Rambouillet and were very pleased . We had a lovely room facing the square and the staff were uniformly helpful and pleasant. Only snag was that the restaurant was closed on the Sunday evening when there were few alternatives on offer. Our only criticism was that the dinner menu seemed to us quite formulaic with nothing for vegetarians except gnocchi and it was relatively expensive for the conventional dishes offered . However everything else was fine so well done Mercure . On no account should visitors miss going to the Bergerie Nationale , a nice walk through the parc; there is lots more there than sheep and even coach rides are offered in the main summer months .

Classy looking Hotel but.....could be better.

TripAdvisor rating 4.0/5

SDEvs Couples - 30/07/2019 TripAdvisor review

Had a 1 night stop here and booked a Privilege Room with a view of the Castle or Town Hall. Room 504 had little or no view of either. One very small window with hardly any view. Room was large, very clean, big TV and apart from the no view we were pleased with it. There is no on site parking and the hotel uses a secure underground car park around the corner, about a 3 minute walk. Not ideal for everyone and it costs just under 10 euros for 24 hours. We didn't get a very good explanation of this when we arrived. It's a very casual check in procedure which is out of place in a hotel like this which looks very formal. Definitely need to improve this. Breakfast choice was wide ranging and very good. The only complaint was the number of flies around the bread display. Frankly it was disgusting, especially the brioche loaf. Fair amount of improvement needed, I will not be returning unless I see this has been improved.

RAMBOUILLET

TripAdvisor rating 5.0/5

Pat B Couples - 12/07/2019 TripAdvisor review

Love this hotel,we have been coming for many years.The staff are always so nice . One complaint this year is that they have changed the reception are, now there is a only a desk and a laptop consequently when guests are booking in or out it is chaos.There is also now a snooker table in the foyer area, many guests were asking "Why there?" Otherwise we always enjoy our stay here.

Overnight stop on way south.

TripAdvisor rating 3.0/5

Inspire52823969355 Couples - 10/07/2019 TripAdvisor review

Location excellent, central position in town, and right opposite the Chateau and it’s extensive gardens, but not parking on site. Rooms comfortable and well equipped, let down by poor food service. We ordered a main course and dessert, the food took almost an hour to appear, although it was the chefs recommended grill. The meat was not hot and the sauce was drying around the edges as if it had been standing around in the kitchen I had by then finished a glass of wine and requested another, this never arrived. Breakfast was not:much better, there was an issue with the only coffee machine, and although a waitress took our cups away to be filled, we never saw them again. On the whole a very disorganised service, no obvious supervision

Nice hotel, horrible service

TripAdvisor rating 2.0/5

Explorer11754327634 Couples - 16/05/2019 TripAdvisor review

Unfortunately not the greatest experience for that price in that town, We had a wedding attendance, the hotel couldn't organize an iron nor was the safe working. The breakfast was rather average. Location is thought to be good, unfortunately there was a loud festival during that time right in front of it so we had to park far away. Needless to say that an umbrella wasn't available either. Room was nice and clean tho.

Great classic hotel

TripAdvisor rating 5.0/5

JohnM39 Family - 17/07/2018 TripAdvisor review

We enjoyed our stay at this beautiful property while following the Tour de France. The rooms are spacious, well furnished, attractive and quiet. It is nicely located close to the city parking ramp, and close to restaurants and shops. Excellent public spaces, and an excellent breakfast. One of the French racing teams stayed there also, which was interesting.

Good hotel

TripAdvisor rating 4.0/5

tiger2669 Business - 10/06/2018 TripAdvisor review

Good hotel, parking in front is fine, hotel is good, nice large privilege room with all comfort and very clean. Beds are comfortable. Good room service and nice restaurants around. Bathroom could be a bit more modern and large. Staff are friendly. Bar is a bit sad.

Excellent stay!

TripAdvisor rating 5.0/5

Francophile827 Couples - 29/05/2018 TripAdvisor review

Excellent service from a high quality hotel. We managed to have chosen the weekend of Pentecost celebrations in France and, in Rambouillet, the Fete des Muguets. Thanks to an email on the day before our visit we were warned about the change to parking arrangements and also about the potential for some noise after hours. Forewarned, we found Rambouillet en fete and happily joined in! Our room was quiet (even with the windows open) and we had a very comfortable stay. Unfortunately we managed to leave some vital car papers in the room on departure and only discovered our error the next day when we had moved on to stay with friends. We rang the Hotel and were told that they had already been found and they would appreciate some instructions. We asked them to send scanned copies to where were staying and the originals back home. Both actions were done immediately and we carried on (now legally). Excellent service indeed!!

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