西安索菲特人民大厦 5 星

住的不错，服务很贴心，感谢Nancy，提前开好发票，让我来得及赶上飞机！

许久未见，温暖如故。借Raffles品牌宣传：“A place where you arrive as guests, leave as friends and return as family.”形容再贴切不过。 过去三年可谓影响深远，大多酒店选择削减开支，品牌标准难以为继，如今仍未完全恢复。人民大厦显然不在其中，即便此次住宿行程仓促，未在酒店过多停留，依旧不乏高光体验。 品牌层面： 酒廊开设早餐，每日夜床整理，抑或Bonjour问候，说来皆为品牌标准，然而如今内地真正落地执行到位的索菲特酒店不过凤毛麟角。 服务层面： 人民大厦服务一贯可堪品牌范本。 礼宾团队无论何时始终热情主动，不愧身为酒店门面担当； 酒廊自然无从挑剔，服务及时迎送周到，毋需询问，宾客喜欢了然于心，着实温暖； 欢迎礼遇连同客房布置，绝对客制，独一无二，个中用心，无出其右； 此外，酒店亦是如今为数不多提供行政礼遇清单并提示免费熨烫服务的索菲特成员。 餐饮层面： Koi放题竞争力一如既往，高性价比毋庸置疑，铁板鹅肝水准依旧，一试难忘。此外，当日男性接待格外体贴，加分不少。 Azur自助午餐升级过后，品质可同多数酒店自助晚餐一较高下，会员折扣价格甚至不足一半，士别三日，诚然惊喜。 欢迎饮品诚意更不必提，鲜有酒店能够与之相较。 P.S.大厦院内银杏落叶极美，且清扫时有意保留，确有古都秋日韵味。

A great hotel inside the old city wall. The location was really nice. We stayed two nights there in a junior suite on vacation. The room was large and comfortable, but somewhat dated. Breakfast was good and par for the course for that class hotel in China. The check in experience was somewhat awkward and irritating. Although I booked through Accorhotels website the room with breakfast, the person at the reception insisted that breakfast was not included. I had to open the reservation confirmation email from Accorhotels to show her proof that breakfast was included. That was a strange experience, the fact that their system did not show that breakfast was included with the reservation!

酒店位置非常好，离很多景点都不远。酒店前台服务人员，行政酒廊工作人员服务都很棒！好评！

Business hotel on the eastern side of central Xi’an, set in a little enclave of smart conference hotels. We stayed in club rooms on the third floor. These were spacious and well equipped, but rather tired in decor and slightly old-fashioned. Served us perfectly well, but had no views and slightly low ceilings. It felt like this part of the hotel had needed some redecoration for a number of years. The common areas are rather smarter, in a four-star business hotel style. A reasonable pool and gym. Japanese restaurant which serves really pretty good Japanese food and has friendly and professional staff. The highlight for us was the Azur western-style restaurant: see our separate review. The best thing about this hotel is the staff: thoroughly professional, very helpful and friendly. a really nice team. If you can score, a good price at this hotel, then go for it. It’s not a bad place to stay.