西安索菲特人民大厦 5 星

客户意见评级 (ALL 评级) 5.0/5 125 评论

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描述

酒店其他优惠

  • 位于古城墙内,毗邻钟楼及鼓楼

  • 4万平米的园景区

  • 在酒店内的剧院欣赏精彩演出

  • 21 间多功能厅和 1 个 1463 座的大剧院

  • 可提供447停车位

我们的客房

酒店位置

西安索菲特人民大厦

东新街319号, 陕西省
710004 西安
中国

GPS:34.26509, 108.9578

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  5.0/5  125 评论

TripAdvisor 评级  4.5/5  3,881 评论

Nothing too difficult to try. And happy to try twice in case of language barrier

Tripadvisor 评级 5.0/5

MattN1441 经 TripAdvisor 认证的评论

From the moment we arrived this place was a pleasure. asked for Oat milk in tea at executive lounge one morning. took staff a few times to deliver but the point is they kept on trying and once they got something we wanted they said they would have ready for us on next visit. Asked Concierge abut places on famous Xian wall to view sites. got not only was this information offered but alternate places to view the NYE special parade where it was free to view from outside the wall. even shown on mini map closest metro stop and where to get out. always ready to help

Dear MattN1441, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. Your recognition, especially to the team, gives us great motivation and we are deeply grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager

A great base for our stay in Xi’an

Tripadvisor 评级 5.0/5

Mark E Couples - 经 TripAdvisor 认证的评论

Thanks to everyone at the Sofitel for making our stay so enjoyable. Lovely modern hotel just about close enough to walk to key attractions in Xi’an. Don’t worry if you do fancy walking as the metro is cheap and easy to use and cabs are very cheap too. Our room was lovely and breakfast terrific. There aren’t a huge number of places to eat locally but this really wasn’t a problem for us.

Dear Mark E, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. Your recognition, especially to the team and breakfast, gives us great motivation and we are deeply grateful for that. We will keep up our dedication and efforts, and we look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager

A wonderful honeymoon stay

Tripadvisor 评级 5.0/5

RachelB9866 Couples - 经 TripAdvisor 认证的评论

Upon arrival we were greeted very warmly and professionally, the staff were extremely helpful and courteous with our bags and offering assistance with our trip and our plans for our stay. We stayed here as part of our honeymoon and they very kindly upgraded us to a suite, which was a lovely surprise, fruit was also brought to our room as well as a cake which was a very thoughtful gesture. The room we stayed in was spacious and had excellent furnishings and was very comfortable and quiet. We enjoyed using the pool and the gym. Special mention to Andy and Kevin who went above and beyond to assist us each day, and were very informative and friendly. We are very appreciative of their assistance during our stay.

Dear RachelB9866, Happy Honeymoon! Thank you for choosing Sofitel Xi'an on Renmin Square during this important trip and providing us with the gift of feedback. It is our dedication to make guests feel welcome and heart-warming, and thank you for your recognition and motivation. We will keep up our efforts, look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager

Wonderful Service. Top Standards

Tripadvisor 评级 5.0/5

Amelia C 经 TripAdvisor 认证的评论

I had a really great experience at this hotel. We have booked online for two connecting rooms and were pleasantly surprised to be give very spacious connecting rooms with big living area in between. Maybe we went during the low tourist season in Xian and such rooms are available. The breakfast spread was wonderful, good range of western, international and local dishes and gave me a chance to taste Shaanxi street food and snacks prepared by hotel chefs. For someone with weak stomach, I really appreciate the food range provided. Last but not least, my family was super impressed with the high level of customer service. We could feel the sincerity of the staff, from the porter, to front desk and concierge that they only want to give their best service to us. I left Xian with very good memories and the 3 nights stay in Sofitel Xian on Renmin Square is on the top of these memories. A special "Thank You for the Great Service" to Andy Song, Calvin and also the ladies who were on front desk duty on 9 Dec 2024 around 1pm. A big thank you to the male staff on duty at the concierge on 9 and 10 Dec 2024 too. I hope the management of the hotel can see this and pass the praises to them.

Dear Guest, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. It has been our continuous efforts to deliver excellent hotel experience to our guests, and what can be more motivating than your recognition? Please accept our sincere appreciation for that. We will keep up our dedication, and we look forward to welcoming you and your family again in the future. Yours sincerely, Sam Gu Hotel Manager

西安索菲特服務非常用心

客户意见评级 5.0/5

Elainefung 家庭住宿 - 所有已确认评论

西安索菲特我忘記了,原來曾經我在2018年和男友入住,那位男友仍然是我男友。 這次西安五台山北京之旅是特意給爸爸慶祝生日,感謝酒店行政酒廊全體員工,貼心的安排,細緻的服務! 感謝Cherry He,感謝May,感謝Michael! 也很感謝禮賓部的Kevin Guo!

尊敬的冯女士: 感谢您再次入住西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴您对此次入住感到满意。在奋斗的道路上,还有什么比客人们的满意与认可更能令人感到欢欣鼓舞的呢?衷心感谢您! 我们将不懈努力,期待在不久的将来再次为您及您的家人服务。 祝您生活愉快! 谨启 谷伟昭 酒店经理

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其他网络用户评价我们的酒店

  • 589 评论 9.4/10 位置
  • 702 评论 8.1/10 房间
  • 1,117 评论 9.4/10 服务
  • 11 评论 3.8/10 上网
  • 330 评论 8.6/10 舒适度
  • 326 评论 8.9/10 早餐
  • 255 评论 9.3/10 清洁度
  • 61 评论 8.1/10 游泳池

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