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Hotel Novotel Florianopolis 4 estrelas

Classificação clientes Avis 4.4/5 7.731 comentários

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Como funciona?
+ 13 Serviços

Extras do hotel

  • Uma criança até 12 anos no quarto dos país se hospeda gratuitamente

  • Hotel de frente para o Totem Floripa

  • Hotel em Florianópolis com piscina, academia, sauna e Aya Spa com massagem.

  • 4 salas de eventos para palestras e coffee breaks, com capacidade para 80 pessoas

  • 22 minutos de carro até o Aeroporto Internacional Hercílio Luz

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Serviços para crianças
  • Hotel 100% não-fumante
  • Climatizado
  • HERCÍLIO LUZ Serviços pagos
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-out tardio até as 15h Serviços pagos
  • Área para passar roupa
Lazer e atividades
  • Piscina não-aquecida em área externa
  • Academia
  • Sauna
  • Serviços para crianças
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 4 Sala(s) de reuniões
  • Serviço de cópia/impressão disponível

Localização do hotel

Novotel Florianopolis

Av. Rubens de Arruda Ramos
number 2034
Santa Catarina
88015701 florianopolis
brasil

Tel: +554832026100

Fax: (+55)4832026101

Check-in a partir das 14h00

Check out até as 12h00

  • CURITIBA - FLORIANOPOLIS :  Catarinense Rita Maria Bus

  • SAO PAULO- FLORIANOPOLIS :  Catarinense Rita Maria Bus

  • De avião

    AEROPORTO DE NAVEGANTES A 117 km / 72,7 milhas

  • De avião

    HERCÍLIO LUZ A 14 km / 8,7 milhas - Transporte pagamento

  • De carro

    RODOVIA SC401 A 6 km / 3,73 milhas

GPS:-27.586422, -48.550508

Nossas acomodações

Nossos restaurantes e bares

SANTA CUCINA

Tipo de culinária: Italiano

Restaurante acolhedor e confortável, com foco especial em pescados e frutos do mar, utilizando os melhores produtos regionais. Aberto para café da manhã (todos os dias), almoço e jantar de segunda-feira a sábado. Acréscimo de 10% da taxa de serviço.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

BUBBLE BAR

Novotel Florianópolis conta com o Bubble Bar, localizado no lobby. Um espaço onde você pode desfrutar de deliciosos drinks.

Foto não contratual

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 4

  • Tamanho máximo: 80

  • Capacidade máxima: 80 pessoas

  • Capacidade máxima para banquete: 40 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Florianopolis

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

7.731 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

1.511 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

A decent hotel for the price but far too noisy!

Classificação TripAdvisor 3.0/5

Z4866ZCjamesd Family - 01/01/2020 Avaliação certificada TripAdvisor

This hotel is extremely well located. The staff were friendly and helpful and our room was comfortable. The hotel was also very clean. Our main issue was the noise that travelled through the walls and ceilings from the other rooms as well as from the traffic outside from the windows from the poorly sealed windows. The lack of sound proofing means you hear far more than you should.If you are someone who gets bothered by noise this isn’t the best choice! Another issue was the air conditioning was too cold even when turned up - we needed to get extra blankets to be comfortable.

Hello Sir (Madam) Guest, Thank you for your comments following your stay at Novotel Florianópolis. We are pleased to receive your congratulations. We will not fail to share your comments with the entire staff. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. Looking forward to welcoming you again, please accept our best regards. Uldenir Merlin General Director

Perfect Stay

Classificação TripAdvisor 5.0/5

Newton221 Business - 28/04/2018 Avaliação certificada TripAdvisor

Small, charming, good breakfast, special restaurant, rooftop with a 180 view and a wonderful localization. Honest price and cool services. Novotel Florianópolis is the best of the Magic Island. Enjoyed it a lot.

Hello Mr. Newton, We thank you for your comments following your stay at Novotel Florianópolis.We are delighted to welcome you.We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily for you. In the expectation of welcoming you briefly, please accept our best.

Great Hotel to stay

Classificação TripAdvisor 5.0/5

giovanip914 Solo travel - 15/11/2017 Avaliação certificada TripAdvisor

Very nice staff with beautiful view and great location. The people are great. The valet parking is the best I have even experienced with speed and professionalism. The only thing they could improve would be breakfast which was good but if you want eggs you will need to pay $5-$10. Fitness and pool are excellent on the top floor with an incredible view.

We thank you for your comments following your stay at the Novotel Florianopolis. It was with pleasure that we received your congratulations. We will not fail to share your feedback with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you an impeccable service. In the hope of welcoming you again, please accept our compliments. Uldenir Merlin General Manager

Excellent hotel

Classificação TripAdvisor 5.0/5

geraldos488 Couples - 14/10/2017 Avaliação certificada TripAdvisor

Novotel Florianopolis is excellente. It is located in the best part of the city (Beira-mar norte), next to the beach, to shoppings and to the icon of the city (Hercilio Luz bridge). The staff is very kind and helpful. The dishes are special. The rooms are very confortable.

Mr. Geraldo We appreciate your preference in our hotel and we look forward to your return soon. Thanks

We ask and pay for a sofitel-luxery hotel and ged a novotel hotel

Classificação TripAdvisor 1.0/5

pedro-almodovar Family - 10/01/2017 Avaliação certificada TripAdvisor

We ask and PAY for a sofitel-luxery hotel and ged a novotel hotel, Like you buy a Mercedes car and you get a Citroen car!!! You dont do this without anny warning. no upgrade , reduce of price or nothing even when i complane about this! i feel that i am stolen this is not the way it have to go. i had a super expirience in sofitel Macau and the difference was like day and night

We are pleased to know your feedback over your experience. It’s based on your reviews that we work hard to reach the excellence in our services. Kind regards, Novotel Florianópolis Crew

Bad location.

Classificação TripAdvisor 3.0/5

s-cwb Couples - 14/04/2016 Avaliação certificada TripAdvisor

1. Location: far away from everywhere. 2. Very good restaurant nearby, called "Didge Steakhouse". 3. Breakfast was almost the same as any Mercure Hotel. The "best" quality was a Nespresso coffee, that i don't care. 4. They did not had any towels to borrow for beach use.

Bonjour; Thank you for taking the time to tell us about your experience at the Sofitel Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Danilo Scheibler - General Manager

2 nights stay in Sofitel Floripa centre

Classificação TripAdvisor 3.0/5

ahmedz360 Couples - 18/02/2016 Avaliação certificada TripAdvisor

Overall stay was very average and not all what I m used to with other Sofitel. Check in process took more than 20 minutes (without queue) and we also waited around 20 minutes to get our luggage brought to our room after I reminded the reception that they have forgotten our luggages. This didn't go well after a 17 hours trip... Room cleanness wasn't spot on, dirt patches all over the cupboard and bathroom doors. Internet wasn't ok all the time. No in room coffee self service solution. To finish, we forgot some documents in the safe (our police border entry documents) and when we phoned the hotel a day after check out, they said housekeeping didn't report anything. We guess those documents were thrown away during cleaning. My wife also forgot a t-shirt there and they also haven't found it. All in all, very average service but facilities are ok.

Bonjour; Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Danilo Scheibler - General Manager

Vacation

Classificação TripAdvisor 4.0/5

AlineBTS Couples - 21/01/2016 Avaliação certificada TripAdvisor

The Sofitel hotel is very well located, has a beautiful view and a very good costumer service. The rooms are clean and the food is delicious. There are lots of restaurants, pubs and a shopping mall nearby.

Bonjour. Thank you very much for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad and pleasant to read about your stay. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

Excellent location, service & room

Classificação TripAdvisor 5.0/5

ianfreitas Family - 20/10/2015 Avaliação certificada TripAdvisor

excellent stay, we took one of the rooms with ocenview and we don't regret, amazing views and really great room and staff was always kind and helpfu, overall it was an amazing experience and we are surely coming back.

Bonjour. Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad to read about your amazing experience with us. Please rest assured that I will forward your compliments to my team. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

Confortable

Classificação TripAdvisor 5.0/5

405DanielB Business - 27/07/2015 Avaliação certificada TripAdvisor

I'd like congratulate the whole staff from Sofitel Florianopolis for the warmth welcome and the great experience I've had. Everything went well and I hope see you soon. Thank you for the gifts and the pleasant stay.

Bonjour. Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad to read about your pleasant stay. Please rest assured that I will forward your compliments to my team. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

Much needed luxury after a long business trip

Classificação TripAdvisor 5.0/5

LuisMontreal Business - 27/05/2015 Avaliação certificada TripAdvisor

This is not your beachfront resort from the north of the island, but a VERY well situated luxury retreat with all necessary services very close by. Great rooms, great service, amazing rooftop pool / oasis... My kind of place.

Bonjour. Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad to read about your "Kind of place" to stay in Florianópolis. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

An excellent, reco.mmended hotel

Classificação TripAdvisor 5.0/5

Mark C Business - 02/03/2015 Avaliação certificada TripAdvisor

This hotel is well positioned in Florianopolis city. It is a modern, comfortable hotel with good rooms that often overlook the sea. I only stayed for one night but I recommend this hotel. The staff speak English and are welcoming.

Bonjour.Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am very glad to read about the excellent location, room and staffs. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

Overall Excellent Hotel, But A Few Flaws

Classificação TripAdvisor 4.0/5

Jeff T Couples - 22/02/2015 Avaliação certificada TripAdvisor

The location of this hotel is excellent. Convenient to nearly everything. While there is a view of the bay, it is across a busy 6 lane road, so it's not as enticing as many other water views. The room was great, bed was typical Sofitel, which is to say, very nice. The room was clean, and everything worked. The shower was super strong and the bath products were top-notch. The only downsides relate to food. We got in late after a very long drive, and just wanted to grab something at the bar. The bartender explained that he was overwhelmed because he was the only employee there. There were only 4 people at the bar. We waited 45 minutes for a club sandwich and hamburger. Neither was good, and my burger was way overcooked. It was tough to get another drink, too, as the bartender was constantly on the phone. Breakfast was fine, but not up to normal Sofitel standards. There was limited hot food, nothing was made to order, and the pancakes and waffles would make any Brazilian question why Americans like these breakfast foods.

Bonjour.Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am very glad to read about the excellent location, room and amenities, otherwise i am sorry that your experience did not meet your expectations, regarding the Lobby bar and kitchen situation you encountered, so please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Danilo Scheibler - General Manager

Sad average stay

Classificação TripAdvisor 3.0/5

poulb9 Business - 04/08/2014 Avaliação certificada TripAdvisor

Extremely poor service at check in upon arrival. Personel at check were not able to act upon requests and no manager were working at night. Rooms very bad isolated = noise from rooms "next-door" Generally not a good experince. Guess my expectation towards Sofitel were too high.

Bonjour. Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am sorry that your experience did not meet your expectations – neither do ours - so please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Danilo Scheibler - General Manager

Excellent

Classificação TripAdvisor 5.0/5

Fernando_J_Cruz Friends getaway - 31/07/2014 Avaliação certificada TripAdvisor

Excellent room, very clean, with very beautiful view and a very comfortable bed. The perfect stop in a long motorbike travel. -----------------------------------------------------------------------------

Bonjour, Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. We were truly pleased to welcome you on next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

worst valet

Classificação TripAdvisor 4.0/5

prchan Couples - 11/06/2014 Avaliação certificada TripAdvisor

Room and restaurant were ok, as expected. Valet was really bad. They took 40 minutes to bring my car on a saturday, with no reason for the long wait. Even the hotel manager did not have an excuse for this, and the only thing he did (after my request) was to certify that my car would be parked close the following times.

Bonjour, Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. We were truly pleased to welcome you and hope we will have the opportunity to satisfy you more on a next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

Very nice hotel!

Classificação TripAdvisor 5.0/5

Mauro S Family - 16/04/2014 Avaliação certificada TripAdvisor

The hotel is excellent, with nice view to sea and perfect location. This hotel has excellent services, is very clean, is so close to shopping Beiramar and a lot options for restaurants, foods, and transport!

Bonjour. Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad to read about your stay. Please rest assured that I will forward your compliments to my team. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

WEEK

Classificação TripAdvisor 4.0/5

BukitKaugar Solo travel - 13/03/2014 Avaliação certificada TripAdvisor

Florianopolis is a miracle. Hotel in a very beautiful place. SERVICE AND STAFF AT NO 5 STARS. Nobody speaks English. ALL NEED TO REPEAT IN 10 MINUTES. Breakfast is not much. BAD DEADNER.WELCOM TU BRAZIL!!!

Bonjour. Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Danilo Scheibler, General Manager

Normal Executive Hotel

Classificação TripAdvisor 3.0/5

FelipeA435 05/02/2014 Avaliação certificada TripAdvisor

The hotel is OK, nothing more than a regular executive hotel. For a Sofitel, the hotel should be better. Staff was below average and pool service really bad, only cheap quality beer and no other options, took more than half hour to bring the order.

Bonjour, Thank you for taking the time to post your comments regarding your most recent stay at Sofitel Florianópolis. I was disappointed to hear that your stay was not to your satisfaction. I will ensure that your comments are passed onto the relevant chiefs for improvement and retraining of our staffs. We were truly pleased to welcome you and hope we will have the opportunity to satisfy you on a next stay at Sofitel Florianópolis. Danilo Scheibler - General Manager

So so

Classificação TripAdvisor 3.0/5

livetraveller Couples - 03/01/2014 Avaliação certificada TripAdvisor

Be aware the air conditioning is very weak. We booked a room with front sea view however the room was so hot we were advised to keep the curtains closed all day. Just after 2 days the room temperature was below 25 degrees but then housekeeping turn it off during the day!!! grrrrr

We are pleased to know your feedback over your experience. It’s based on your reviews that we work hard to reach the excellence in our services. Kind regards, Novotel Florianópolis Crew

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