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Ibis Bucharest Palatul Parlamentului City Centre Hotel 3 stars

TripAdvisor rating 3.5/5 769 reviews
Ibis Bucharest Palatul Parlamentului City Centre
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Hotel extras

Consumer Protection-ANPC: www.anpc.gov.ro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Ibis Bucharest Palatul Parlamentului City Centre

82-84 Izvor Street

bucharest
romania

Tel: +40214011000

Fax: (+40)21/4022898

Contact email

Check-in from 14h00

Check out up to 12h00

  • BY SUBWAY :   IZVOR

  • By plane

    HENRy COANDA At 20km / 12.43 miles

  • By train

    BUCAREST / NORD At 4km / 2.49 miles

  • By train

    GARE DU NORD At 3km / 1.86 miles

GPS :44.429726, 26.082206

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Queen-size bed matrimonial room for 1 or 2 persons

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

Classic room with 2 twin beds

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

Studio style room with a queen-size bed and a large sofa

  • Max. number of persons: 3
  • Area: From 23m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

Let's Discover Romania

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

MyRoom: Chill out in our relaxing Oasis Room!

  • Max. number of persons: 3

MyRoom: Feel the spirit of the football game!

  • Max. number of persons: 3

Mini Suites with 2 rooms: a comfortable living room and a queen-size matrimonial bedroom

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

SUD-ET-CIE

Type of cuisine: Mediterranean

Flavours of the mediterranean. It's all Mediterranean, from the decor to the wonderful cuisine, in which olive oil is a star ingredient.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 120 m²

  • Maximum capacity: 110 people

Find out more

Our guest reviews for
Ibis Bucharest Palatul Parlamentului City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,413 reviews

tripadvisor

TripAdvisor Rating 3.5/5

769 reviews

Great location within walking distance of many nearby attractions.

Customer review rating 4.1/5

Andrew A. Solo - 28/11/2019 Confirmed reviews ALL

Clean, comfortable, and quite.

Dear Andrew A., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Puia Guest Experience Manager Ibis Palatul Parlamentului City Center 82-84 Izvor St. District 5 Bucharest Tel:00… 10 00

Good stay at Ibis

Customer review rating 4.1/5

Alicja Couples - 13/11/2019 Confirmed reviews ALL

I was staying in Ibis Parlamentului Bucharest for weekend trip, with my family. We had two rooms, both in the high floor - one with the view, other smoking. Checking was quiet fast, done by Ovidiu. Room was really good , first of all size of the room was big, so I really appreciated that, the same as view from them room - to the Parlament. Room was clean and toilet has a small bath. Toilets in general were big not like in some other Ibis hotels- plastic cabins. Smoking room was nice and cosy with shower cabin instead of bath. TV in every room. No bottled water in the room and no tea/ coffee. Another receptionist Gabriel was really nice and helpful. Location is so close to to the Old Town of the city - around 15 minutes walk. Breakfast 8 euro per person, as a buffet - good enough, coffee and pancakes were good. Instead of serving juice/ water in a plastic bottles I would change for glass one ( just to look better) Price was good. Hotel clean and you could feel home. In a lobby there is cash machine and as well computer for a guest to use it- this is really important. For sure I will recommend this hotel to family and friends. Personally if I will be back to my lovely Bucharest I will stay there for sure.

Dear Alicja i., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madalina Costache Front Office Manager

Great Stay

Customer review rating 4.1/5

Cristian C. Business - 08/11/2019 Confirmed reviews ALL

Great Stay

Dear Cristian C., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Bucharest City Centre

Short but nice stay

Customer review rating 4.1/5

Anonymous Solo - 06/11/2019 Confirmed reviews ALL

I stay only one night but I really enjoyed it. Check-in was done by Cristian in very welcoming manner. Room is spacious and clean, localisation is perfect, number of channels in TV is enormous. Only minus - when I tried to open a window it fall on me because both side hooks vere broken. And it was quite heavy... .

Dear Maciej G., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Bucharest City Centre

Awful beds and no Non-feathers pillow

Customer review rating 4.1/5

Carole-anne M. Families - 04/11/2019 Confirmed reviews ALL

We were there a total of 5 nights. 3 at the beggining of our trip and 2 at the end. We switched rooms 3 times so had an overview of more than one room. No hot water the first night we arrived. Be careful the doors are not thight shut. So water can easily run out of the shower, bathroom... No Non feather pillows One of the room was so cold and the heater was not working Rooms are clean

Dear Carole-Anne M., Thank you for taking the time to tell us about your experience at the ibis Bucharest Palatul Parlamentului City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Bucharest City Centre

a place to crash if you don't care about surroundings

Customer review rating 4.1/5

Radu C. Business - 04/11/2019 Confirmed reviews ALL

My experience has confirmed (same as last year's): overall aspect of a shabby hotel, with water barely running and a window found open, probably because former attendant couldn't close it as I have struggled myself with the same issue, only to found out that it had a broken part on the right side that prevented the window's mechanism to slide. Anyway, details. Much too expensive for the service and the rooms' quality. Overrated. Average (good) breakfast but a filthy breakfast room: apparently, the restaurant personnel is unable to face the "abundance" of guests that leave incredible dirty tables and garbage behind that remains behind. Never to repeat again !

Dear Radu C., Thank you for taking the time to tell us about your experience at the ibis Bucharest Palatul Parlamentului City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Bucharest City Centre

Satisfied good personnel

Customer review rating 4.1/5

Aristi Business - 24/10/2019 Confirmed reviews ALL

It was very Good satisfied good reception personnel clean room and nice location

Dear Aristi P., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Puia Guest Experience Manager Ibis Palatul Parlamentului City Center 82-84 Izvor St. District 5 Bucharest Tel:00… 10 00

Overall a good stay

Customer review rating 4.1/5

Ciprian Families - 20/10/2019 Confirmed reviews ALL

Fast check-in process, nice, clean room with a view over the Parliament Palace. A good breakfast (even if we got into the busiest time we could find almost everything) at a great price. The only thing that we didn't like was how our request for a late check-out was treated.

Dear Ciprian T., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Puia Guest Experience Manager Ibis Palatul Parlamentului City Center 82-84 Izvor St. District 5 Bucharest Tel:00… 10 00

Good location, needs improvement

Customer review rating 4.1/5

Ruma S. Business - 19/10/2019 Confirmed reviews ALL

The hotel is well located. Rooms are large. Bathroom/toiletries very basic. Fridge & AC not working when I checked in. AC took one day to fix. Service/housekeeping responsive. Breakfast is very poor quality. Last day coffee machine not working for more than one hour. Many things need improvement even by Ibis standards.

Dear Ruma S., Thank you for taking the time to tell us about your experience at the ibis Bucharest Palatul Parlamentului City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriel Puia Guest Experience Manager Ibis Palatul Parlamentului City Center 82-84 Izvor St. District 5 Bucharest Tel:00… 10 00

satisfactory

Customer review rating 4.1/5

Panagiotis Friends - 16/10/2019 Confirmed reviews ALL

overall i consider my stay value for money. i was given a room obviously for people with disabilities, therefore i cannot judge fairly the room and especially the bathroom, which was overall just plain - towels were very old and toilet cover was broken -. Room was cleaned everyday, and the room was spacious enough for two persons. Bed and linen quality very good. Breakfast was fair except for coffee makers were always stopped for service, and breakfast space is definitely small and therefore crowded for this size of hotel in full capacity. The location is very helpful ans the personnel kind and responding It would be nice if there was a printed tourist guide in English with some helpful hints on using public transportation. Overall i would recommend a friend to stay at Ibis Bucharest at a short trip!

Dear Panagiotis N., Thank you for taking the time to tell us about your experience at the ibis Bucharest Palatul Parlamentului City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriel Puia Guest Experience Manager Ibis Palatul Parlamentului City Center 82-84 Izvor St. District 5 Bucharest Tel:00… 10 00

Great hotel in Bucharest

TripAdvisor rating 3.5/5

Adina M Couples - 16/10/2019 TripAdvisor review

Great hotel in Bucharest. Nice large room, very clean. Comfortable bed with clean sheets and good size pillows. Clean bathroom with everything one needs. We also liked the breakfast and the restaurant.

Dear Guest First of all we want to thank you for your time spent to answer to our questionnaire and for choosing our hotel for your stay in Bucharest. We want to provide a better service experience for every guest, therefore your opinion is very important to us. Thank you for your positive feedback, I am sure it will serve as an encouragement to all of our staff, as we strive to continuously improve the quality of our services. We are glad to have you back in our hotel and please feel welcome in Ibis Bucharest City Centre next time when you travel in Bucharest! Sincerely, Madalina Costache Front Office Manager Ibis Bucharest City Centre

Very warm reception, great stay

Customer review rating 4.1/5

Tudor Couples - 07/10/2019 Confirmed reviews ALL

We were welcomed by Anamaria, who was very professional and helpful. We stayd at the 9th floor and enjoyed a pleasant stay

Dear Mr. Tudor t., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre and we would like to thank you for your fidelity as a Gold member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madalina Costache Front Office Manager

Great!

Customer review rating 4.1/5

Marozsan R. Business - 06/10/2019 Confirmed reviews ALL

My experience at your hotel was great. The hotel staff was informative, attentive and helpful. I will recommend the hotel in the future.

Dear R. M., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madalina Costache Front Office Manager

Good :)

Customer review rating 4.1/5

Zakiya A. Business - 05/10/2019 Confirmed reviews ALL

Even I was at your hotel only for 1 night, I've got one of the best service. The reception was very helpful especially when I requested where I could go for shopping, they arranged for my taxi on time. I've even ordered for lunch on my arrival date & the lady who served me was amazing :) she helped me to bring the food in the room though I insisted I could do it! In short - the staff was so professional & friendly that negative feedback doesn't even fit! The room was very spacious (guess I had an upgrade). The only issue was that in the bedroom, the wifi connection is not consistent & very slow. The wifi connection works well in the living room but in the bedroom it is not strong.

Dear Zakiya A., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madalina Costache Front Office Manager

Very good overall

Customer review rating 4.1/5

P. A. Business - 05/10/2019 Confirmed reviews ALL

I had a satisfying 3 nights stay in ibis parliament and although I was a regular customers or a few years but haven’t stayed to this hotel for the last one and a half I must say I noticed a good improvement .

Dear Anargyros P., We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre and thank you for being a member of our Loyalty Program Le Club Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madalina Costache Front Office Manager

Good location

Customer review rating 4.1/5

Glenn Couples - 02/10/2019 Confirmed reviews ALL

Convenient for walking to the old town area

Dear Glenn S., First of all we want to thank you for your fidelity as Le Club Accor hotels member We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Puia Guest Experience Manager Ibis Palatul Parlamentului City Center 82-84 Izvor St. District 5 Bucharest Tel:00… 10 00

Ok, but the room that I stayed was different from the one I reserved.

Customer review rating 4.1/5

Lucian Couples - 30/09/2019 Confirmed reviews ALL

I booked a room which was supposed to be traditionally romanian, but I got one themed around beach, which made me and my boyfriend very disappointed.

Dear Mr. Lucian S., Thank you for taking the time to tell us about your experience at the ibis Bucharest Palatul Parlamentului City Centre and also for being a Silver member of our Loyalty Program! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Madalina Costache Front Office Manager

Very good

Customer review rating 4.1/5

D Business - 29/09/2019 Confirmed reviews ALL

Staff efficient and helpful

Dear Daniela R., First of all we would like to thank you for being a member of our Loyalty Program Le Club Accor Hotels We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Puia Guest Experience Manager Ibis Palatul Parlamentului City Center 82-84 Izvor St. District 5 Bucharest Tel:00… 10 00

Great Hotel

Customer review rating 4.1/5

Austin Business - 27/09/2019 Confirmed reviews ALL

Excellent!

Dear Austin H., First of all we would like to thank you for being a member of our Loyalty Program Le Club Accor Hotels We very much appreciate your comments regarding your stay at the ibis Bucharest Palatul Parlamentului City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Puia Guest Experience Manager Ibis Palatul Parlamentului City Center 82-84 Izvor St. District 5 Bucharest Tel:00… 10 00

Dirty toilet, dirty towels

Customer review rating 4.1/5

Florian Business - 27/09/2019 Confirmed reviews ALL

I was very dissapointed with my last stay at your hotel. The bathroom was not totally cleaned (the toilet seat was not desinfected and was visibly dirty) and so were the towels. The first room we were offered (smoking room) could not be used by us because the smell was so strong. I have stayed a few times at your hotel but this will probably be the last. If it weren't for the lack of available rooms at other hotels I would not have accepted the room.

Dear Mr. R., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Madalina Costache Front Office Manager
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