Mercure Lyon Est Chaponnay Hotel

Mercure Lyon Est Chaponnay Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 993 reviews

See on a map

Hotel extras

  • Free fiber WIFI. Buffet breakfast to eat in the dining room or the terrace

  • Close to Eurexpo and the Stade des Lumières (the Olympic Park)

  • Free enclosed car park

  • Homemade, seasonal catering served in the dining room, terrace, or bedroom

  • 2 meeting rooms: possibility of lunch in the form of home-cooked meal trays

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Lyon Est Chaponnay Hotel

565 Rue Tony Garnier, ZAC DU CHAPOTIN
69970 CHAPONNAY
France

GPS:45.649531, 4.920609

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Brasserie

Our chef Mélanie POISSON offers cuisine made from fresh, seasonal produce. In a contemporary setting, our team will be happy to advise you in your choice of wines in order to best combine the flavors.

Book

Our accommodation(s)

The hotel has 77 refurbished bedrooms with a choice of 3 comfort levels. Classic Rooms provide the basics with quality bedding, shower and courtesy tray. The more spacious, contemporary Superior Room has a well-stocked mini bar. Or you can opt for the ultimate comfort of the Privilege Room, equipped with a Nespresso coffee machine, bathrobe, slippers and many other surprises.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  993 reviews

TripAdvisor Rating  4.5/5  418 reviews

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good hotel. Breakfast could be better though

Smelled of cigarette smoke, very hard bed

Customer review rating 1.5/5

Aaaa Couples - Confirmed reviews ALL

Poor

happy

Customer review rating 4.5/5

Marc Business - Confirmed reviews ALL

correct work stay

Well located but outdated

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Outdated hotel that needs renovation. Room cleaning also needs to be improved, I found dirty toilet that did not flush well. Restaurant needs improvements as well, more attention from the staff is needed.

Dear Mr H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Est Chaponnay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You're right, few spaces ouf our hotel need to be improved and we are working on within the next few years. That is not normal at all that you found your toilets dirty and we do apologize for that. So as for the staff of our restaurant. We usually have excellents comment on the quality of our staff. Please be sure that we will do our best so this experience does not happen again We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elodie HOUSSAIS Hotel Manager

Great Atmosphere

Customer review rating 4.5/5

Mhairi N. Business - Confirmed reviews ALL

First time staying at this hotel and I got a very warm welcome by the reception staff. I stayed two nights and really enjoyed the selection of the breakfast and the hotel had a nice vibe. All staff were very helpful and we really enjoyed our evening meal in the restaurant. A very personable experience so thank you for that.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 176 reviews 8.5/10 Location
  • 438 reviews 6.9/10 Room
  • 459 reviews 9.1/10 Service
  • 264 reviews 6.2/10 Comfort
  • 185 reviews 8.3/10 Breakfast
  • 151 reviews 6.8/10 Cleanliness

Powered by Trustyou

All our hotels in CHAPONNAY