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Grand Mercure Bangkok Fortune 4 stars

Customer review rating 4.3/5 6,048 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Grand Mercure Bangkok Fortune
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+ 21 Services
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Hotel extras

  • Hotel Bars & Restaurants with international cuisine.

  • In Central Business District of Bangkok with direct access to MRT Rama 9 station.

  • Newly renovated fitness, swimming pool and roof garden.

  • Wedding and meeting rooms with the latest technology and high-tech equipment.

  • Only 30 minutes from Savarnabhumi International airport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centrePaying
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Grand Mercure Bangkok Fortune

1 Rachadaphisek Road
Fortune Town
Dindaeng
10400
bangkok
thailand

Tel: +6626411500

Fax: (+66)2/6411510

Check-in from 14h00

Check out up to 12h00

  • BUS :  551 MCOT Intersectio

  • BANGKOK METRO :  RAMA 9 STATION

  • BANGKOK METRO CO. :  RAMA 9 STATION

  • By plane

    DON MUANG INT AIRPORT At 23km / 14.29 miles

  • By plane

    SUVARNABHUMI BKK At 28km / 17.4 miles

  • By car

    VIPHAVADEE RUNGSIT At 5km / 3.11 miles

  • By train

    HUA LAMPONG At 10km / 6.21 miles

GPS :13.756716, 100.564642

Our accommodation(s)

A 402 spacious and well appointed rooms and suite which combines traditional Thai and international flair of 217 Deluxe rooms, 86 Grand Deluxe rooms, 62 Fortune Executive Premier rooms, 20 Studio suites, 15 one-bedroom suites, a 2-bedroom suite and a Pres

Deluxe 1 King bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

Deluxe Twin Beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

Grand Deluxe 1 King Bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Grand Deluxe 2 Single Beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Fortune Executive Premier with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fortune Executive Premier with 2 single beds

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Club Prestige 2 Single BedsNon contractual photo

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Club Prestige 1 King BedNon contractual photo

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Studio Suite King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 40 m² / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

ONE RATCHADA WORLD RESTAURANT

Type of cuisine: International

Serving up a delicious international buffet and provides all-day dining in stylish and cozy environs. International buffet breakfast, lunch and dinner are well known among locals & visitors alike for satisfying the appetite and pleasing the palate.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AGEHAN JAPANESE RESTAURANT

Type of cuisine: Japanese

Contemporary design provides authentic Japanese recipes with premium quality produce & the freshest fish. Black marble countertops feature a wide range of Sushi, Sashimi, Teppanyaki & Tempura as well as Shabu-Shabu of grilled & cooked items.

NAN YUAN CHINESE RESTAURANT

Type of cuisine: Chinese

Delicious and authentic Chinese cuisine is not only healthy but, according to traditional beliefs, brings good fortune simply by eating it! Enjoy the flavours and atmosphere at our Nan Yuan restaurant, designed for complete culinary satisfaction.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

METRO LOUNGE

Non contractual photo

Relax with expertly cocktails & a full selection of premium wines / spirits. Live music, traditional Thai musicians & the soothing tones of singer and guitarist, create the perfect setting to unwind with friends or to conduct a casual business meeting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 813 m²

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Grand Mercure Bangkok Fortune

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,048 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,400 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

comfortable room

Customer review rating 4.3/5

Kaneto Couples - 15/01/2021 Confirmed reviews ALL

I really enjoyed my stay at Grand Mercure Bangkok Fortune. The staff were very friendly and polite. I will definitely stay here again. I already booked my next stay.

Dear Khun Kaneto, It has been our pleasure to welcome you again at Grand Mercure Bangkok Fortune! and we thank you for your loyalty and patronage.We have shared your review with our teams and they are all delighted to note your kind words for them. Right from our back of the house team to our front team, all of them extend their appreciation to you for your kind acknowledgement and sincerely await your return. Sincerely, Akshay Raturi Guest Experience and Quality Manager

Good location with newly renovated

Customer review rating 4.3/5

Anonymous Couples - 10/01/2021 Confirmed reviews ALL

First time here,For me and my friend.Nice location same building with shopping mall.The room was newly renovated.Friendly staff.We got room upgrade.Thank you to all staff.

Dear Guest, Thank you for taking out your time to review us. I am glad to see that you have rated your recent visit to the hotel with full scores. I am happy to know that we met with your expectations on all categories. We are pleased to welcome you again anytime soon and we wish a Happy New Year 2021. Sincerely, Akshay Raturi Guest Experience and Quality Manager

Good stay

Customer review rating 4.3/5

Parinya W. Friends - 10/01/2021 Confirmed reviews ALL

The day I checked in and I forgot my iPhone at the bar and your team keep and give it back to me.. thank you

Dear Khun Parinya W., Greetings from Grand Mercure Bangkok Fortune! and Thank you for your loyalty ! I am glad that we were able to create a memorable experience for you. Your heart warming praise and words of appreciation is a huge inspiration for the team in their endeavor to exceed guest expectations. Have a very good year and hopefully see you very soon! Sincerely, Akshay Raturi Guest Experience and Quality Manager

Silence New Year Celebration

Customer review rating 4.3/5

Ake_qi Business - 04/01/2021 Confirmed reviews ALL

Firstly, I am thankful the hotel management for acknowledgement of Accor Plus Platinum Elite member and organizing well prepared suite room with a plate of fruits and mineral water which I like them so much. In response to the Coronavirus outbreak, I observed that the hotel had implemented more cleaning and disinfection measures according to Ministry of Public Health guidelines and the new normal services in all facilities. I do hope that the hotel would closely monitor the advice of the government authorities continuously, I expect to return to stay here again in the future after the lockdown. It would be great to receive a suite room upgrade once again for my next stay. I would suggest a verbal greeting from one of the executive lounge associates or duty manager to VIP member guest during the stay that could made member guest to feel more welcome. And the only thing that I want you to help is to earn point and night to my account . Please process the night and point accumulation and point crediting from reservation number JQLSCGXT as soon as possible.

Dear Mr.Ake_QI, Greetings from Grand Mercure Bangkok Fortune! We were delighted to see the good score and the great comments from your survey. It was very kind of you to point various positive aspects of your stay. Please stay with us for the next coming years as well, it will always be our pleasure to welcome you and to surprise you with our constant enhancements and attentions to make you live a wonderful journey. Sincerely, Akshay Raturi Guest Experience and Quality Manager

Best hotel with cheaper prices !

Customer review rating 4.3/5

Dhana D. Friends - 13/12/2020 Confirmed reviews ALL

Just wanna says excellent !

Dear Khun Dhana D., We very much appreciate your wonderful feedback regarding your stay at the Grand Mercure Bangkok Fortune. We were happy to learn that you like our hotel and your stay was excellent. We hope you will have an opportunity to return in the not too distant future when we look forward to welcoming you back. Sincerely, Akshay Raturi Guest Experience Manager

very clean room and hospitality, nice breakfast, good location

Customer review rating 4.3/5

Nong Business - 11/12/2020 Confirmed reviews ALL

I have a bit problem during check-in time however the staffs at front desk attempt to fix the problem

Dear Khun Nong, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice during the transit. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and happy to know that you were comfortable. We would love having you back and look forward to the opportunity of welcoming you again in the very near future. Sincerely, Akshay Raturi Guest Experience Manager

Mixed feeling

Customer review rating 4.3/5

S. R. Business - 09/12/2020 Confirmed reviews ALL

- a lot of dust in iron cabinet I switched on dryer and the dust was clouded. - Breakfast time in restarent ... seems the waiter does not willing to service us. - in summary, seems service dropped from previous time that i used to stay.

Dear Khun S. R., Thank you for your review and we are sorry you did not get the high-end experience you should have lived. It is always helpful for us to hear from our guests, especially the regular ones like you and to take note of their experiences in order to improve and to make their journey better for the next times they stay with us. All of your details you mentioned about the breakfast and housekeeping standard are well noted and shared too with concerned managers. Having said this, I do hope that the above will not deter you from staying with us again in the future. We hope to be able to welcome you back here soon. Sincerely, Akshay Raturi Guest Experience Manager

Very good hotel

Customer review rating 4.3/5

Art Friends - 06/12/2020 Confirmed reviews ALL

All staffs was very helpful and service minded Health club floor is very stunning look so clean and new and stuff with full facilities that you think. Room quite small but new and good arrangement of welcome fruit platter and mineral water it over mine prior expectation. Evening cocktail was very good This hotel has more choices of drinks than some five star hotel in Bangkok. Breakfast in the restaurant one was very very good service and good food quality even there was no buffet line available but ala cart menu has tons of choices which you can order as you want I really recommend to book the room with breakfast.

Dear Art, Great to hear that our team took such good care of you. Thank you for the kind words which are very much appreciated. We are very proud to be working with such a great team and the way you describe their service delivery during your stay is very flattering. Hopefully you will have an opportunity to visit us again soon when we look forward to being of assistance again to you. Sincerely, Akshay Raturi Guest Experience Manager

Good Services

Customer review rating 4.3/5

Pakpilai T. Business - 03/12/2020 Confirmed reviews ALL

Everything was great, got upgrade to suite which is the Best. Services were great. Staffs could remember me and my room numbers. The only annoying thing was too much sunlight through the windows of the Fitness, no shades, had to wear sunglasses when jogging on treadmills.

Dear Khun Pakpilai T., Season's greetings from Grand Mercure Bangkok Fortune! It was kind of you to take the time to write here about your recent stay with us. With regards to the inconvenience at fitness  ,I would like to sincerely apologize  .Please rest assured that the issue has been raised with the team, which will be dealt promptly. We were glad to learn that you appreciate the rest of the services. And we hope that you will have an opportunity to return soon. Sincerely, Akshay Raturi Guest Experience Manager

Well located

Customer review rating 4.3/5

Sunisa N. Business - 26/11/2020 Confirmed reviews ALL

Easy to travel

Dear Khun Sunisa N., Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. It is heartening to read your positive comments in praise of the property . Please come back soon and discover more. Sincerely, Akshay Raturi Guest Experience Manager

Well located, comfort bed i like mattress.

Customer review rating 4.3/5

Charee Families - 24/11/2020 Confirmed reviews ALL

I like the bed in room its soft and comfortable. And your hotel location is good near mrt and shopping mall.

Dear Charee, Thank you very much for taking the time to review us on your survey. I am happy to know that you received efficient service by the team and enjoyed our hotel facilities and our new beddings. We are committed to consistently providing efficient & heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations. We hope to create many more awesome memories on your future stays. Sincerely, Akshay Raturi Guest Experience Manager

Well located but there are some points to concern.

Customer review rating 4.3/5

Patcha Couples - 17/11/2020 Confirmed reviews ALL

The room is standard but the bathroom needs improve. The shower hanger was broken in my room. It should be check and fix before the guest check-in. Good location and very convenience. The onsen is not hot enough and there is a woman playing mobile phone in onsen while I'm naked in there makes me feel not comfortable. The hotel should strict much about this. The sauna is not turn-on in the issued time. One of the guest have to get the cloth on and go out to tell the staff and then come back again.

Dear Khun Patcha, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I have taken note of your comment on faulty shower hanger, and have already passed on the message to our management team. Regarding the comment on our staff service, I will ensure that the team is reminded that we are in a highly competitive business, where good service is often the only distinguishing feature between us and our competitor. Hearing Khun Luknam created a good impression for you is the most rewarding compliment for us. And thank you in particular for your praise for her, which was kind of you and much appreciated We appreciate your sharing your concerns, and we hope to serve you with better service in near future. Sincerely, Akshay Raturi Guest Experience Manager
Customer review rating 4.3/5

วาทยุทธ พ. Couples - 14/11/2020 Confirmed reviews ALL

very good

Dear วาทยุทธ พ., Greetings from Grand Mercure Bangkok Fortune and thank you very much indeed for taking time to fill out the survey for your recent visit. We were glad to see full scores. Hopefully we will have a chance to welcome you back in the not too distant future. Sincerely, Akshay Raturi Guest Experience Manager

Always feel like home

Customer review rating 4.3/5

Anonymous Business - 04/11/2020 Confirmed reviews ALL

Warm hospitality! Delighted to be back! All the staff were service-oriented! Though my early check out, still be provided with hot coffee (to go) and fast checkout!

Dear Guest, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to all our team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to Grand Mercure Bangkok . Sincerely, Akshay Raturi Guest Experience Manager

Good location, stay

Customer review rating 4.3/5

Anonymous Business - 26/10/2020 Confirmed reviews ALL

little negative impressed on staff in front of hotel with the way he asked me to change parking lot.

Dear Guest, Please accept our sincere apologies for the parking issue you mentioned and for having failed to meet your expectation. However, please rest assured that the issue you brought up is looked into carefully and action is being taken to remedy any shortfalls. We thank you also for pointing out the positive aspects of your stay. And we hope you will give us the opportunity of welcoming you again soon to Grand Mercure Bangkok Fortune Sincerely, Akshay Raturi Guest Experience Manager

Well location, near mrt and supermarket.

Customer review rating 4.3/5

Nuttaporn P. Families - 24/10/2020 Confirmed reviews ALL

Clean room, good fitness.

Dear Khun Nuttaporn P., Greetings from Grand Mercure Bangkok Fortune and thank you for taking the time to post this review of your recent stay with us. At the Onset let me thank you for sharing your experience and I am happy to know that you had a very comfortable stay at Grand Mercure Bangkok Fortune It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Sincerely, Akshay Raturi Guest Experience Manager

Well located

Customer review rating 4.3/5

Yamila Business - 12/10/2020 Confirmed reviews ALL

Easy to travel

Dear Yamila, I sincerely appreciate you taking the time to give us your feedback. I am glad to read that you had an enjoyable experience and that you were pleased with the excellent hotel location. We hope you make most of it Please feel welcome to stop by again and stay with us. Sincerely, Akshay Raturi Guest Experience Manager

Great location and excellent service

Customer review rating 4.3/5

Surasak W. Business - 30/09/2020 Confirmed reviews ALL

Clean, comfort, great location, good food

Dear Khun Surasak W., Greetings from Grand Mercure Bangkok Fortune! Thank you so much for your nice words about our property and its services. As mentioned, our hotel is very well located in one of the lively centers of Bangkok with many malls, corporate offices and the MRT (subway) just a few meters from the lobby, I hope you made the most of. Please feel free to come back and live another great experience with us. Sincerely, Akshay Raturi Guest Experience Manager

Comfort Clean and Relax with Onsen

Customer review rating 4.3/5

Tanakawee T. Business - 25/09/2020 Confirmed reviews ALL

So clean and easy to connect with MRT. Onsen made me feel good :)

Dear Khun TANAKAWEE T., It has been our pleasure to welcome you at Grand Mercure Bangkok Fortune and we thank you for your patronage. We are very happy and delighted that we were able to create a pleasant experience and make a difference to you in this busy capital city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We would love to have you back and look forward to the opportunity of welcoming you again very soon. Sincerely, Akshay Raturi Guest Experience Manager

Good located

Customer review rating 4.3/5

K C. Solo - 20/09/2020 Confirmed reviews ALL

Good location Clean room Nice bed

Dear Khun K C, Your review is much appreciated, thank you very much. It is a real satisfaction for us to hear from you and to note that your experience was enjoyable, from the comfort of your stay at Grand Mercure Bangkok Fortune to the convenience of our location to explore Bangkok and its lifestyle. Please feel welcome next time you are in Thailand. Sincerely, Akshay Raturi Guest Experience Manager

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