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Grand Mercure Bangkok Fortune 4 stars

Customer review rating 4.3/5 5,895 reviews
Grand Mercure Bangkok Fortune
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+ 21 Services
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Hotel extras

  • Hotel Bars & Restaurants with international cuisine.

  • In Central Business District of Bangkok with direct access to MRT Rama 9 station.

  • Newly renovated fitness, swimming pool and roof garden.

  • Wedding and meeting rooms with the latest technology and high-tech equipment.

  • Only 30 minutes from Savarnabhumi International airport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Bangkok Fortune

1 Rachadaphisek Road
Fortune Town
Dindaeng
10400
bangkok
thailand

Tel: +6626411500

Fax: (+66)2/6411510

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :  551 MCOT Intersectio

  • BANGKOK METRO :  RAMA 9 STATION

  • BANGKOK METRO CO. :  RAMA 9 STATION

  • By plane

    DON MUANG INT AIRPORT At 23km / 14.29 miles

  • By plane

    SUVARNABHUMI BKK At 28km / 17.4 miles

  • By car

    VIPHAVADEE RUNGSIT At 5km / 3.11 miles

  • By train

    HUA LAMPONG At 10km / 6.21 miles

GPS :13.756716, 100.564642

Our accommodations

A 402 spacious and well appointed rooms and suite which combines traditional Thai and international flair of 217 Deluxe rooms, 86 Grand Deluxe rooms, 62 Fortune Executive Premier rooms, 20 Studio suites, 15 one-bedroom suites, a 2-bedroom suite and a Pres

Deluxe Twin Beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

Deluxe 1 King bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

Grand Deluxe 1 King Bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Grand Deluxe 2 Single Beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Fortune Executive Premier with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fortune Executive Premier with 2 single beds

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

Studio Suite King Size Bed

  • Max. number of persons: 4
  • Area: From 40 m² / 431 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

ONE RATCHADA WORLD RESTAURANT

Type of cuisine: International

Serving up a delicious international buffet and provides all-day dining in stylish and cozy environs. International buffet breakfast, lunch and dinner are well known among locals & visitors alike for satisfying the appetite and pleasing the palate.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AGEHAN JAPANESE RESTAURANT

Type of cuisine: Japanese

Contemporary design provides authentic Japanese recipes with premium quality produce & the freshest fish. Black marble countertops feature a wide range of Sushi, Sashimi, Teppanyaki & Tempura as well as Shabu-Shabu of grilled & cooked items.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NAN YUAN CHINESE RESTAURANT

Type of cuisine: null

Delicious and authentic Chinese cuisine is not only healthy but, according to traditional beliefs, brings good fortune simply by eating it! Enjoy the flavours and atmosphere at our Nan Yuan restaurant, designed for complete culinary satisfaction.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

METRO LOUNGE

Non contractual photo

Relax with expertly cocktails & a full selection of premium wines / spirits. Live music, traditional Thai musicians & the soothing tones of singer and guitarist, create the perfect setting to unwind with friends or to conduct a casual business meeting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 813 m²

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Grand Mercure Bangkok Fortune

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,895 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,397 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Stay was as good as the situation with Corona virus allowed it to be

Customer review rating 4.3/5

Surendran K. Business - 29/03/2020 Confirmed reviews ALL

The staff were very polite and helpful. My one fault was that when I booked, I requested for a smoking room and you accepted my booking but informed me at check in that All Your Smoking Rooms Were Under Renovation. If that was the case, you should have not confirmed my reservation or should have had the courtesy to inform me when I made the booking. Frustrated me more that you charged me 3000 bath for smoking which on the basis I had thrown my empty cigarettes packet in the trash bin. I had no intention to argue it dispute as your staff was behaviour was exemplary during my stay . However you have misled a customer by accepting his booking when he clearly specified a smoking room. This is the first time I have used Acor in my travel and sadly this may also be my last

Dear Surendran K., Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Fortune. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please Stay safe and Healthy, and hope to see you again. Sincerely, Arren Santiago Club Prestige Manager

Quieter part of Bangkok

Customer review rating 4.3/5

Kevtherev Couples - 18/03/2020 Confirmed reviews ALL

Nice hotel & nice breakfast, great staff, 2 minute walk to an underground station to get you to Sukhumvit road, It was very quiet as the covid-19 outbreak was just starting, Very close to at least 2 shopping centres,

Dear Kevin E., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arren Santiago Club Prestige Manager

Nice hotel .. great staff

Customer review rating 4.3/5

Allan A. Solo - 12/03/2020 Confirmed reviews ALL

Staff have been very helpful throughout my stay. The hotel is also very well located for access to/from Tollway to get to/from airport.

Dear Allan Frederick A., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arren Santiago Club Prestige Manager

A gem around Phra Ram 9 !

Customer review rating 4.3/5

C. Couples - 12/03/2020 Confirmed reviews ALL

Very courteous staff from the front desk to the housekeeping. Room was clean and very tidy. I will definitely come back to stay at Grand Mercure Fortune again. Thank you all for a memorable and pleasant stay. Best wishes, C.

Dear Mr. C., Dear Mr. C., Thank you very much for your positive feedback and we are very thankful for choosing to stay with us at Grand Mercure Bangkok Fortune. Mr. C., we are happy to hear you enjoyed a great stay and I appreciate you taking the time to personally highlight the service levels provided by the Front Desk and Housekeeping team, they will be delighted to hear your comments and this will inspire and motivate us all even more as well as the cleanliness and tidy room. So important you felt comfortable and we cared for on your stay, we are pleased to hear you thoroughly enjoyed the experience and thank you taking the time to share your comments with us on this online forum. Mr. C., we thank you for choosing to stay with us and we look forward to welcoming you back in the near future for another enjoyable and memorable visit. Sincerely, Nattanicha ANOTHAI Director of rooms

Great stay

Customer review rating 4.3/5

Onnie Friends - 08/03/2020 Confirmed reviews ALL

Well located hotel with great services from all staff. Will stay again next time.

Dear Onchuma K., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arren Santiago Club Prestige Manager

A warm, welcoming team

Customer review rating 4.3/5

J C. Couples - 05/03/2020 Confirmed reviews ALL

We had a very pleasant experience staying at your hotel. Everybody in your team warmly welcomed and served us, from doormen to lift attendant, waiters/waitresses at breakfast and lounge (especially Way and Pami, if we remember their name correctly) as well as the room cleaners, receptionists etc. The location is conveniently next to MRT and shopping complexes. Kaapkhunkaa/krap!

Dear James Khi Siew C., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially to WAY and Pami, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arren Santaigo Club Prestige Manager

excellent

Customer review rating 4.3/5

Sarah Couples - 03/03/2020 Confirmed reviews ALL

The staff was extremely kind and helpful, the room was very clean, and the hotel was right next to the metro for easy access. Definitely recommend.

Dear Sarah L., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arren Santiago Club Prestige Manager

Good Relation in Front Team

Customer review rating 4.3/5

Putt T. Solo - 03/03/2020 Confirmed reviews ALL

Alway warm welcome with good take care from Reception , Room very awesome and bed was comfy Pillow as well sleep Thank you Front Office Team specially Khun Tae, Khun Tar, and Khun Tou I will back agains sure as stayed seem my home

Dear Duangkamol K., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially to mentioned staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward in seeing you with us again in the near future. Sincerely, Arren Santiago Club Prestige Manager

Tremendous location, great friendly staff, and comfortable rooms!

Customer review rating 4.3/5

John B. Business - 02/03/2020 Confirmed reviews ALL

I stay at Mercure every time I come to BKK and they are like family taking care of me with a smile on their faces, friendly, efficient, and always welcoming... see you all again soon!

Dear Mr. John B., Nothing rejoices us more than beginning the day with a happy review such as yours. We are delighted to learn that our warm hospitality, and dedicated services impressed you. Your kind mention and words for our club prestige staff and concierge Mr. Golf has been shared and received with much gratitude.It was a pleasure welcoming you and your loved ones and we look forward to seeing you soon Sincerely, Akshay Raturi Guest Experience Manager

Nice homely experience.

Customer review rating 4.3/5

Marjun V. Business - 29/02/2020 Confirmed reviews ALL

Clean room. Friendly staffs.

Dear Marjun V., Thank you so much for your lovely review! It is a real satisfaction for us to hear from you and to note that your experience was enjoyable. I am also happy to hear that you enjoyed our all services and very well maintain clean facilities. I hope that next time you come to Bangkok you will have a little bit more time to stay longer and to enjoy more. Sincerely, Akshay Raturi Guest Experience Manager

5D stay In Bangkok

Customer review rating 4.3/5

Soonlai L. Families - 29/02/2020 Confirmed reviews ALL

Great hotel, the staff were so welcoming and made our experience so enjoyable. Located next to Central plaza shopping mall with lots of local food options. Club lounge was closed for renovations but made do with area in lobby. Good gym and had a great message. The staff was what made this hotel outstanding, will be back.

Dear Mr. Soonlai L., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Grand Mercure remains your preferred hotel on all your future visits to City. Sincerely, Akshay Raturi Guest Experience Manager

Our first choice in Bangkok

Customer review rating 4.3/5

Darryl A. M. A. Couples - 29/02/2020 Confirmed reviews ALL

This was our 3rd stay in the last 6 weeks. Wonderful friendly staff, great location, great amenities and I just can't say enough good things about this Hotel.

Dear Darryl and Mewza A., Greetings from Grand Mercure Bangkok Fortune! Thank you very much indeed for taking the time to write this review of your recent stay with us: we were delighted to hear that you enjoyed your stay and your kind comments are much appreciated. Especially for our club lounge staff. Thank you again for your comments – I do hope that we will have the privilege and pleasure of welcoming you again in our hotel MANY TIMES MORE :) Sincerely, Akshay Raturi Guest Experience Manager
Customer review rating 4.3/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

Nice environment and breakfast

Dear Mr. N., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However as we're aiming for minimum score as of 90/100, can you give us more details, what could we improve to make your experience better? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nattanicha ANOTHAI Director of rooms
Customer review rating 4.3/5

Leecs Business - 26/02/2020 Confirmed reviews ALL

Location / accessibility / convenience / clean / prompt service

Dear L., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arren Santiago Club Prestige Manager

Very convenient location for our needs

Customer review rating 4.3/5

John Business - 25/02/2020 Confirmed reviews ALL

Pleasant

Dear Mr. D., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nattanicha Anothai Director of rooms

Great Stay

Customer review rating 4.3/5

Tim F. Couples - 23/02/2020 Confirmed reviews ALL

This is my second time staying the the Grand Mercure Fortune Bangkok, and I was extremely satisfied with the service again, from check in to check out. All staff at the hotel go out of their way to provide great service. I had access to the executive lounge, and some modifications have been made since my last stay (Dec 2019), which were value added. This hotel is also in a great location in the Ratchada area of Bangkok, with the Central Rama 9 shopping complex right across the street, accessible by walking under the tunnel across the street located just outside of the hotel. The fortune building itself has many small food places and shops. In addition, it is not difficult to get to the Suhkumvit area, as it is just a quick ride down the road, nor the Ratchada street food market, one of the best authentic Thai street food markets in Bangkok, just down the road behind the Esplanade shopping complex. Overall, a great hotel, in a great location, with great service, so I highly recommend giving the Grand Mercure Fortune Bangkok a try during your travels to Bangkok. - Tim

Dear Khun Tim, Thank you very much for your review and I was delighted to read how much you enjoyed your time with us. It was fantastic to read of your kind comments about value added at Executive Lounge including a great hotel, in a great location, with great service. I will share your kind compliments with the team as I know your feedback will motivate us all even further as we continuously strive to provide excellence in our service. We thank you for choosing to stay with us once again and we look forward to welcoming you back in the near future for another enjoyable visit. Kind regards, Nattanicha Anothai Director of rooms

Just Perfect !

Customer review rating 4.3/5

Peter L. Solo - 21/02/2020 Confirmed reviews ALL

My first stay here since the renovations and I am impressed. The rooms are beautifully appointed and the usual Accor very cimfortable beds. The staff were winderful, always available, efficient and smiling. Two staff really assisted me during stay, Miew and Wan. Thank you. All the staff were great.

Dear Peter L., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with Khun Wan, Khun Miew and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Nattanicha Anothai Director of rooms

Lovely hotel, very well maintained, professional and helpful staff, great location. Appreciated the music performances in lobby.

Customer review rating 4.3/5

Sayoko L. Friends - 21/02/2020 Confirmed reviews ALL

Everything we would expect in a top hotel was fulfilled at your hotel.

Dear Sayoko L., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nattanicha Anothai Director of rooms
Customer review rating 4.3/5

Pema N. N. Families - 21/02/2020 Confirmed reviews ALL

Enjoy staying at Grand Mercure every time due to its location and friendly staff. Only issue is the traffic noise at night at the rooms facing Ratchadapesik road with motorbikes racing at night. Had taken 2 rooms from 7 to 10 Feb and 7 to 14 Feb but stay for one room was not credited to my loyalty points.

Dear Pema Namgyel N., Thank you for taking the time to tell us about your experience at the Grand Mercure Bangkok Fortune. I am sorry that your experience did not meet your expectations in regards about noisy from the road during night; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nattanicha Anothai Director of rooms

Very pleasant stay, great room and well located.

Customer review rating 4.3/5

K H. Business - 20/02/2020 Confirmed reviews ALL

Staying on business, the staff were great and no issues at all.

Dear Mr. Kier Antony Mr H., We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nattanicha Anothai Director of rooms
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