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Grand Mercure Bangkok Fortune 4 stars

Customer review rating 4.3/5 6,015 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Grand Mercure Bangkok Fortune
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+ 21 Services
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Hotel extras

  • Hotel Bars & Restaurants with international cuisine.

  • In Central Business District of Bangkok with direct access to MRT Rama 9 station.

  • Newly renovated fitness, swimming pool and roof garden.

  • Wedding and meeting rooms with the latest technology and high-tech equipment.

  • Only 30 minutes from Savarnabhumi International airport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centrePaying
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Grand Mercure Bangkok Fortune

1 Rachadaphisek Road
Fortune Town
Dindaeng
10400
bangkok
thailand

Tel: +6626411500

Fax: (+66)2/6411510

Check-in from 14h00

Check out up to 12h00

  • BUS :  551 MCOT Intersectio

  • BANGKOK METRO :  RAMA 9 STATION

  • BANGKOK METRO CO. :  RAMA 9 STATION

  • By plane

    DON MUANG INT AIRPORT At 23km / 14.29 miles

  • By plane

    SUVARNABHUMI BKK At 28km / 17.4 miles

  • By car

    VIPHAVADEE RUNGSIT At 5km / 3.11 miles

  • By train

    HUA LAMPONG At 10km / 6.21 miles

GPS :13.756716, 100.564642

Our accommodation(s)

A 402 spacious and well appointed rooms and suite which combines traditional Thai and international flair of 217 Deluxe rooms, 86 Grand Deluxe rooms, 62 Fortune Executive Premier rooms, 20 Studio suites, 15 one-bedroom suites, a 2-bedroom suite and a Pres

Deluxe 1 King bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

Deluxe Twin Beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

Grand Deluxe 1 King Bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Grand Deluxe 2 Single Beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Fortune Executive Premier with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fortune Executive Premier with 2 single beds

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Club Prestige 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Club Prestige 1 King Bed

  • Max. number of persons: 2
  • Area: From 30 m² / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Studio Suite King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 40 m² / 431 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

ONE RATCHADA WORLD RESTAURANT

Type of cuisine: International

Serving up a delicious international buffet and provides all-day dining in stylish and cozy environs. International buffet breakfast, lunch and dinner are well known among locals & visitors alike for satisfying the appetite and pleasing the palate.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AGEHAN JAPANESE RESTAURANT

Type of cuisine: Japanese

Contemporary design provides authentic Japanese recipes with premium quality produce & the freshest fish. Black marble countertops feature a wide range of Sushi, Sashimi, Teppanyaki & Tempura as well as Shabu-Shabu of grilled & cooked items.

NAN YUAN CHINESE RESTAURANT

Type of cuisine: null

Delicious and authentic Chinese cuisine is not only healthy but, according to traditional beliefs, brings good fortune simply by eating it! Enjoy the flavours and atmosphere at our Nan Yuan restaurant, designed for complete culinary satisfaction.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

METRO LOUNGE

Non contractual photo

Relax with expertly cocktails & a full selection of premium wines / spirits. Live music, traditional Thai musicians & the soothing tones of singer and guitarist, create the perfect setting to unwind with friends or to conduct a casual business meeting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 813 m²

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Grand Mercure Bangkok Fortune

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,015 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,400 reviews

Well located

Customer review rating 4.3/5

Sunisa N. Business - 26/11/2020 Confirmed reviews ALL

Easy to travel

Dear Khun Sunisa N., Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. It is heartening to read your positive comments in praise of the property . Please come back soon and discover more. Sincerely, Akshay Raturi Guest Experience Manager

Well located, comfort bed i like mattress.

Customer review rating 4.3/5

Charee Families - 24/11/2020 Confirmed reviews ALL

I like the bed in room its soft and comfortable. And your hotel location is good near mrt and shopping mall.

Dear Charee, Thank you very much for taking the time to review us on your survey. I am happy to know that you received efficient service by the team and enjoyed our hotel facilities and our new beddings. We are committed to consistently providing efficient & heartfelt service to all our guests and such appreciation motivates all of us to continue delivering excellence in all aspects of our hotel operations. We hope to create many more awesome memories on your future stays. Sincerely, Akshay Raturi Guest Experience Manager

Well located but there are some points to concern.

Customer review rating 4.3/5

Patcha Couples - 17/11/2020 Confirmed reviews ALL

The room is standard but the bathroom needs improve. The shower hanger was broken in my room. It should be check and fix before the guest check-in. Good location and very convenience. The onsen is not hot enough and there is a woman playing mobile phone in onsen while I'm naked in there makes me feel not comfortable. The hotel should strict much about this. The sauna is not turn-on in the issued time. One of the guest have to get the cloth on and go out to tell the staff and then come back again.

Dear Khun Patcha, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I have taken note of your comment on faulty shower hanger, and have already passed on the message to our management team. Regarding the comment on our staff service, I will ensure that the team is reminded that we are in a highly competitive business, where good service is often the only distinguishing feature between us and our competitor. Hearing Khun Luknam created a good impression for you is the most rewarding compliment for us. And thank you in particular for your praise for her, which was kind of you and much appreciated We appreciate your sharing your concerns, and we hope to serve you with better service in near future. Sincerely, Akshay Raturi Guest Experience Manager
Customer review rating 4.3/5

วาทยุทธ พ. Couples - 14/11/2020 Confirmed reviews ALL

very good

Dear วาทยุทธ พ., Greetings from Grand Mercure Bangkok Fortune and thank you very much indeed for taking time to fill out the survey for your recent visit. We were glad to see full scores. Hopefully we will have a chance to welcome you back in the not too distant future. Sincerely, Akshay Raturi Guest Experience Manager

Always feel like home

Customer review rating 4.3/5

Anonymous Business - 04/11/2020 Confirmed reviews ALL

Warm hospitality! Delighted to be back! All the staff were service-oriented! Though my early check out, still be provided with hot coffee (to go) and fast checkout!

Dear Guest, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to all our team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to Grand Mercure Bangkok . Sincerely, Akshay Raturi Guest Experience Manager

Good location, stay

Customer review rating 4.3/5

Anonymous Business - 26/10/2020 Confirmed reviews ALL

little negative impressed on staff in front of hotel with the way he asked me to change parking lot.

Dear Guest, Please accept our sincere apologies for the parking issue you mentioned and for having failed to meet your expectation. However, please rest assured that the issue you brought up is looked into carefully and action is being taken to remedy any shortfalls. We thank you also for pointing out the positive aspects of your stay. And we hope you will give us the opportunity of welcoming you again soon to Grand Mercure Bangkok Fortune Sincerely, Akshay Raturi Guest Experience Manager

Well location, near mrt and supermarket.

Customer review rating 4.3/5

Nuttaporn P. Families - 24/10/2020 Confirmed reviews ALL

Clean room, good fitness.

Dear Khun Nuttaporn P., Greetings from Grand Mercure Bangkok Fortune and thank you for taking the time to post this review of your recent stay with us. At the Onset let me thank you for sharing your experience and I am happy to know that you had a very comfortable stay at Grand Mercure Bangkok Fortune It would be our honor and privilege to welcome you back as our special valued guest and would be more than eager and happy to serve you with absolute assurance of better experiences and fond memories. Sincerely, Akshay Raturi Guest Experience Manager

Well located

Customer review rating 4.3/5

Yamila Business - 12/10/2020 Confirmed reviews ALL

Easy to travel

Dear Yamila, I sincerely appreciate you taking the time to give us your feedback. I am glad to read that you had an enjoyable experience and that you were pleased with the excellent hotel location. We hope you make most of it Please feel welcome to stop by again and stay with us. Sincerely, Akshay Raturi Guest Experience Manager

Great location and excellent service

Customer review rating 4.3/5

Surasak W. Business - 30/09/2020 Confirmed reviews ALL

Clean, comfort, great location, good food

Dear Khun Surasak W., Greetings from Grand Mercure Bangkok Fortune! Thank you so much for your nice words about our property and its services. As mentioned, our hotel is very well located in one of the lively centers of Bangkok with many malls, corporate offices and the MRT (subway) just a few meters from the lobby, I hope you made the most of. Please feel free to come back and live another great experience with us. Sincerely, Akshay Raturi Guest Experience Manager

Comfort Clean and Relax with Onsen

Customer review rating 4.3/5

Tanakawee T. Business - 25/09/2020 Confirmed reviews ALL

So clean and easy to connect with MRT. Onsen made me feel good :)

Dear Khun TANAKAWEE T., It has been our pleasure to welcome you at Grand Mercure Bangkok Fortune and we thank you for your patronage. We are very happy and delighted that we were able to create a pleasant experience and make a difference to you in this busy capital city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We would love to have you back and look forward to the opportunity of welcoming you again very soon. Sincerely, Akshay Raturi Guest Experience Manager

Good located

Customer review rating 4.3/5

K C. Solo - 20/09/2020 Confirmed reviews ALL

Good location Clean room Nice bed

Dear Khun K C, Your review is much appreciated, thank you very much. It is a real satisfaction for us to hear from you and to note that your experience was enjoyable, from the comfort of your stay at Grand Mercure Bangkok Fortune to the convenience of our location to explore Bangkok and its lifestyle. Please feel welcome next time you are in Thailand. Sincerely, Akshay Raturi Guest Experience Manager

Room : Clean room but trash is not cleaned every day and Customers are not notified when they have forgotten items, have to call to inspect.

Customer review rating 4.3/5

์nopadorn P. Solo - 17/09/2020 Confirmed reviews ALL

I understand the Covid-19 situation, but a downgrade of service is not an incident. I thing when employees are inadequate with the services they offer May make the impression look worse continuously. However, I also used the seminar room service. The overall picture of the service does not create an impression of the staff, less staff for the maintenance of the service line, has to find employees and there is no staff at the seminar room. I think the hotel management has a problem. Unable to create employees with Service mind, causing the service to continue to deteriorate.

Dear Khun Nopadorn P., Allow me to express my gratitude for sharing your thoughts on the experience you had at Grand Mercure Bangkok Fortune and for assessing the level of service provided. I am truly sorry to hear regarding the issues you have experienced during your recent visit. As you correctly mentioned, there can be no excuse for service degradation, Please rest assured that your feedback has been conveyed to our front office manager and executive housekeeper, who is taking the right action to train their respective team to avoid any future recurrence Guest feedback is the most important of all, thus we all would like to extend our appreciation for taking the time to comment.  I have also personally shared your concern with the Banqueting team and the managers in charge, meanwhile, apologies for having failed to meet with your expectations Our hotel is one of the prestigious hotels and we strive every day to provide the best services to our guests. If you have an opportunity to return to us, please do not hesitate to contact our Duty Manager  directly at H5… if there is anything we can do to assist in order to make your stay more comfortable. Sincerely, Akshay Raturi Guest Experience Manager

Very good hotel. Beautiful and clean.Give 5 Stars.

Customer review rating 4.3/5

Chaninan N. Solo - 26/08/2020 Confirmed reviews ALL

Very nice hotel ,comfortable room and easy to go everyplace because the MRT(metro) is opposite(under the ground) of the hotel.

Dear Khun Chaninan N., Greetings from Grand Mercure Bangkok Fortune.Many thanks for taking the time to post this review of your stay with us. We are delighted that you take your valuable time to fill out our survey and it added more joy to see your great feedback. Please do let us know how we may assist with your next stay. Thank you once again for your wonderful review. Sincerely, Akshay Raturi Guest Experience Manager

Perfect

Customer review rating 4.3/5

Oded Solo - 19/08/2020 Confirmed reviews ALL

Lovely staffs... Perfect location! The room is big and super clean.

Dear Oded, Greetings from Grand Mercure Bangkok Fortune! Thank you for this review of your one night stay ,that I read with attention and will share internally. Thank you for supporting us and for your loyalty to this hotel.It is really encouraging and stimulating for all our teams who constantly challenge themselves to bring new treats and enjoyable moments to our guests. We wish you a very nice week and hope to welcome you again very soon. Sincerely, Akshay Raturi Guest Experience Manager

Well located and had a wonderful stay

Customer review rating 4.3/5

Dr J. O. N. Business - 13/08/2020 Confirmed reviews ALL

I am especially satisfied with the treatment I got from staff, the security and the top of the class awareness and strict control of social distancing and sanitizing in every corner to prevent the covid 19 virus. Thanks to lobby lounge staff Ms Noi and Oat and the reception staff and cleaners. Hope to see you again on my next visit.

Dear Dr Julius Owuor N., We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable and a safe experiences each time they stay with us. Your generous compliments have been shared with the team and especially with, khun Noi and khun Oat and for whom it will be a tremendous source of inspiration. Thank you once again for the appreciative note and we look forward to welcoming you back soon to Grand Mercure Bangkok Fortune Sincerely, Akshay Raturi Guest Experience Manager

Nice room and delicious brake

Customer review rating 4.3/5

Akaraphun R. Business - 01/08/2020 Confirmed reviews ALL

Overall was good, but only lunch and dinner was little disappointed. Also the hosting and check-in system should be improved. The rest was fine. Thank you.

Dear Khun Akaraphun R., Thank you so much for taking the time to write such a lovely review. I am pleased to know that you had a overall good experience. Keeping your feedback in mind concerning the food serve, if you would like to see something in particular, please do let us know in advanced and our chefs will try their best to arrange it. I have also shared your valuable feedback with the front office team for the improvements, once again thank you very much from your inputs. We look forward to continue to taking good care of you and to being of assistance to you at all times. Sincerely, Akshay Raturi Guest Experience Manager

Well located, Good stay

Customer review rating 4.3/5

Ekapong.k Business - 01/08/2020 Confirmed reviews ALL

excellent

Dear Khun Ekapong.K, Greetings from Grand Mercure Bangkok Fortune! and Thank you for your loyalty ! We were delighted to see the full score from your survey for your recent stay.I would like to thank you once again for your feedback and would love to serve our hospitality to you in future as well. Sincerely, Akshay Raturi Guest Experience Manager

Good

TripAdvisor rating 4.0/5

aspirin121 Family - 29/07/2020 TripAdvisor review

There​ are​ male and​ female​ onsens in​ the​ hotel​ but​ my​ room​ has​ No​ bathtub.​ I​ choose​ this​ hotel​ because​ of​ membership of​ accor​ plus.​ Stay​ here​ and​ can​ Walk​ to​ central​ Plaza​ Rama9 and​ Fortune​ department​ store.

A great re-opening

Customer review rating 4.3/5

Thitisan Business - 24/07/2020 Confirmed reviews ALL

I was upgraded from deluxe to grand deluxe for my stay. At check-in, I was assisted by Ms.Supharada who was very keen and helpful. The room was spacious, clean and incredibly comfortable. The welcome drink was offered as a silver member. Only minute difficulty of breakfast ordering since there was no buffet line and a lot of customer waiting. But all in all my experience was terrific.

Dear Khun Thitisan, Greetings from Grand Mercure Bangkok Fortune.I am writing to thank you for your comments and score you accord to our hotel for your recent stay at Bangkok city. I am sorry to hear about the delaying in service during the breakfast. Your comments have been shared with our Executive Chef for the improvements. We have also transmitted your kind words to all our team and especially to Ms.Supharada who is impatient to welcome you again, for many more stays and to have a wonderful experience again, with many stories to bring back home. Sincerely, Akshay Raturi Guest Experience Manager

Well preparation to New Normal stay

Customer review rating 4.3/5

Anonymous Business - 07/07/2020 Confirmed reviews ALL

This stay was my first stay after the past weeks of lockdown. Thank you the hotel management for acknowledgement of Accor Plus Platinum Elite member and improved guest experience service by organizing well prepared upgraded suite room with fruits plates presented in room which I like them so much. Thank you Assistant Front manager for greeting me and sharing hotel experiences in COVID-19 period situation. In response to the Coronavirus outbreak, I observed that the hotel had implemented more cleaning and disinfection measures according to Ministry of Public Health guidelines and the new normal services in all facilities. I do hope that the hotel would closely monitor the advice of medical and government authorities continuously, I expect to return to stay here again in the future.

Dear Khun Ekarat, We very much appreciate your loyalty for being ALL Platinum member and your comments regarding your stay at the Grand Mercure Bangkok Fortune. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nattanicha Anothai Director of rooms

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