Pullman Basel Europe Hotel 4 stars

Customer review rating 4.6/5 5,517 reviews

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Room 1

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Pullman Basel Europe
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+ 12 Services

Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 10 Meeting room(s)
  • Copy/print service available

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 basel
switzerland

Tel: +41616908080

Fax: (+41)61/6908880

Check-in from 14h00

Check out up to 12h00

  • BASEL TRAM :  1;2;6;14;15;21 Messeplatz

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles

  • By plane

    ZURICH AIRPORT At 80km / 49.71 miles

  • By train

    DB BAD BAHNHOF At 0.5km / 0.31 miles

  • By train

    SBB CFF At 1.5km / 0.93 miles

GPS :47.563069, 7.59784

Our accommodation(s)

Our rooms facing the garden or the city guarantee absolute relaxation with their high-quality beds, private bathroom, minibar, free wi-fi and LED TV. They come with double, queen or king-size beds.

Classic Double Room with a queen-size or king-size bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Garden View, City View *

Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Classic Double Room with a queen-size bed, its own roof terrace and garden view

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Garden View *
  • Most of the accommodation: Terrace *

Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Superior Double Room with twin beds or one king bed

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities
  • Automatic wake up call(...)

Deluxe Room with twin beds or one king-size bed

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Classic Single Room with 1 Single Size Bed

  • Max. number of persons: 1
  • Area: From 18 / 194 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

Our restaurants and bars

BISTRO EUROPE

Type of cuisine: International

Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LOBBY BAR EUROPE

After a hectic day of appointments or sightseeing, there is nothing to beat a relaxed drink at our bar.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 335

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,517 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,070 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located and excellent staff

Customer review rating 5.0/5

Nik Business - 10/06/2021 Confirmed reviews ALL

Had an excellent stay at Pullman Basel. Food was great! Vanessa ,the receptionist,was exceptionally friendly and was really helpful. I recommend to all and would be happy to go back next time.

Dear Nikhil P., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

A very nice stay in Basel!

Customer review rating 5.0/5

Julia B. Couples - 26/05/2021 Confirmed reviews ALL

Had a nice short stay in Basel in Pullman hotel, very satisfied, thank you!

Dear Julia B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Fantastic all round, great staff.

Customer review rating 5.0/5

Matt H. Business - 26/05/2021 Confirmed reviews ALL

As always, brilliant in every way. Clean and well situated hotel. Fantastic staff who are always friendly and available, any and all requests were dealt with in the most professional and calm manner. Will be back once again in the future for sure.

Dear Matthew H., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Excellent location and the rooms are very clean

Customer review rating 4.5/5

Salah Business - 10/05/2021 Confirmed reviews ALL

Very friendly and helpful staff.

Dear Salah A., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great Service ... no upgrade

Customer review rating 3.5/5

Peter D. Business - 06/05/2021 Confirmed reviews ALL

Under the circumstances the staff were courteous and friendly and fun. Interesting that on the first night it was difficult to find a wine bottle opener anywhere in the hotel until the Manager intervened. Disappointed that as a Platinum (now Diamond) member no upgrade was ''avaialable'' really?

Dear Mr D., We very much appreciate your feedbacks regarding your stay at the Pullman Basel Europe. I apologize the long waiting time to find a wine bottle opener. We are always pleased to offer upgrades to our all accor guests, however we noticed that our guest having booked a room with balcony, prefer the balcony as a larger room without balcony. If in the future you prefer a larger room, but with no balcony let us know. Thank you again for sharing your experience, and we are pleased that you stayed again with us this week. Sincerely, Nicolas Rimelin Hotel manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Very well located, lovely room, friendly staff and a good breakfast

Customer review rating 4.0/5

Jo M. Couples - 12/04/2021 Confirmed reviews ALL

Everything was lovely , just rather disappointed with the restaurant - closed on Sunday and with a rather basic choice

Dear Jo M., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. We are happy that you enjoyed your stay here with us and luckily we are now also open for Sundays, so that you can enjoy our delicious dinner every evening. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Pullman-Team PULLMAN BASEL EUROPE
Customer review rating 3.5/5

Anonymous Families - 06/04/2021 Confirmed reviews ALL

The hotel and staff are great. However, we have booked it specifically for advertised rich à la carte breakfast but it was a regular buffet.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. Positive feedback is very important for us, even more constructive one. It always helps us to improve, in this case of course we will check the wording on our homepage. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Very good hotel, great breakfast, comfortable rooms ..

Customer review rating 5.0/5

Ilja Business - 30/03/2021 Confirmed reviews ALL

Very good hotel, great breakfast, comfortable rooms, very gentle staff and nice location! I am big fan of this hotel!

Dear Ilja B., Thank you so much for your kind words. We would love to welcome you back soon in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great staff

Customer review rating 5.0/5

Frode H. Business - 30/03/2021 Confirmed reviews ALL

This was my second stay at this hotel. The staff is great, especially the reception crew. They're friendly and always have a chat with you.

Dear Frode H., Thank you so much for your kind words. It is our first priority to feel our guests welcome and sometimes a little chat is worth so much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Great stay

Customer review rating 5.0/5

Anonymous Business - 25/03/2021 Confirmed reviews ALL

Front desk was extremely nice. Room was very clean.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Nice stay

Customer review rating 4.0/5

Sean Business - 25/03/2021 Confirmed reviews ALL

Hotel is fine for a 3 day stay for Airline Crew. Room was clean and TV programmes were good.

Dear Sean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your team of the Hotel Pullman Basel Europe

great escape

Customer review rating 4.5/5

Karin Couples - 23/02/2021 Confirmed reviews ALL

very friendly welcome and nice room. appreciated special touch in connection with valentine's special. food was very nice! 4 course valentine's dinner. attentive staff throughout. overall a really pleasant and nice stay, would recommend it to others. good breakfast selection. only negative points - temperature in restaurant - was a bit cold. some items at breakfast were not available for some time. were not informed that you could order additional items for breakfast individually

Dear Karin , We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Perfect

TripAdvisor rating 5.0/5

grafu 08/02/2021 TripAdvisor review

It's the first time I stayed in this hotel. Everything was perfect, the location, its really near the center. Easy access by local transportation. Also easy access by car. The personnel was kind and professional. The room cleaned. The bed comfortable

Dear Grafu, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Really nice hotel in the Hart of Basel!

TripAdvisor rating 5.0/5

ibelenkov Business - 21/08/2020 TripAdvisor review

It was very pleasant stay again with this very good hotel. Everything is very good organized and managed in this hotel, you start to fill it already upon arrival at the reception desk, because all the staff are very friendly and gentle (This time my special thanks for the Mr. TOBIAS GIESSLER, he was very pleasant). The breakfast was very good and delicious, all staff was very gentle as well. Location of the Hotel is great also, because its just 5 minutes walk to city center. I also used the gym with pleasure in the morning with my daughter. Thank you very much for this pleasant stay, I hope to stay soon with you!

Dear ibelenkov, Thank you for choosing to stay at Pullman Basel Europe and for taking the time to share your experience with us. I am very glad to know that we are always exceeding your expectations, and that Tobias, our Front Office Manager, made your stay truly memorable. I will make sure to share your comments with him, and I know he will be delighted to hear them. Thank you again for sharing your feedback, and we look forward to welcoming you back soon for another wonderful experience. Kind regards, Nicolas Rimelin Hotel Manager

Modern hotel one of the best in Basel but room was too hot in winter

TripAdvisor rating 4.0/5

gavin m Business - 12/01/2020 TripAdvisor review

Modern & comfortable hotel the only small detraction is that the room was so hot it was difficult to sleep. By the 2nd night I had progressively adjusted the heating controls to minimum which made it better. As I stayed in January it seems the heating in the hotel was turned up too high.

Dear gavin m Thank you for your great rating and your feedback. I'm really sorry to read that you room were to warm during your stay. It would helps me to clarify if you could let me know in which room you stayed. Feel free to write me: patricia.randazzo@balehotels.ch Best regards Patricia Randazzo Front Office Manager

Relaxed, friendly and well equipped

TripAdvisor rating 5.0/5

EnglandNorth Couples - 05/01/2020 TripAdvisor review

Great place, welcoming check-in, spotlessly clean room, nespresso coffee machine, free water. Helpful reception staff. Good location next to tram stop. Free transport on trams and buses with complimentary Basel card.

Dear EnglandNorth, wow... Thank you on behalf of the entire PULLMAN Basel Europe Team for your terrific rating and such nice feedback. I will not miss to share it with the entire team. We all hope to welcome you again for your next stay at Basel. Regards Patricia Randazzo Front Office Manager

great spot

TripAdvisor rating 5.0/5

nickjH2780LR Family - 04/01/2020 TripAdvisor review

Great hotel - friendly efficient actually really would have liked to eat there but as always you think to yourself got to go out such a great spot - walk in 10 mins - tram you are there I would stay here again in a heat beat

Dear nickjH2780LR, wow... What a fantastic rating and feedback. I'm really pleased to read that you enjoyed it so much with us and hope to welcome you again. Best regards Patricia Randazzo Front Office Manager

Beautiful stay in Christmas

TripAdvisor rating 5.0/5

elecorp90 Family - 29/12/2019 TripAdvisor review

We had a great time at this hotel, our requests were done before our arrival. Our baby puked at night and the baby cot was changed within 10 min. We had everything we hoped for. The room is confortable with enough space.

Dear elecorp90 wow.. Thank you so much for your amazing rating and such nice feedback. We are all pleased that you had such a lovely stay with us. I will not miss to share your great comment with the entire team and we do look Forward to welcome you again with us for your next visit at Basel. Best regards Patricia Randazzo Front Office Manager

First stay at an Accor Hotel

TripAdvisor rating 5.0/5

556arleene Business - 16/09/2019 TripAdvisor review

This particular hotel was clean and the staff was exceptional. The room was very small and had minimal space if your the type person who likes to "unpack". The location of the hotel was convenient. There's a grocery store right next to the hotel and the bus stops right in front of the hotel. The bus is the only way to travel inside the city.

Dear 556arleene, wow... full score. I am very pleased to read that you have appreciated our location so much. I am also very pleased that the staff has remained so positive in memory. It will be my pleasure to share your great feedback with all colleagues. We very much hope to be able to welcome you to your next visit to Basel. Best regards Patricia Randazzo Front Office Manager

Overpriced

TripAdvisor rating 3.0/5

Q31Sugar Couples - 23/03/2019 TripAdvisor review

We booked 3 nights via the Accor reward scheme, of which we are members. A total price for 3 nights was quoted and we booked the B&B no refund deal as it seemed the best value. Only after booking was the price broken down and we realised that the second night was twice as expensive as the first night and the third night 3 times as expensive as the first night. We subsequent found out this was a price hike due to a trade show in the exhibition centre. We also thought parking was very expensive at 24 CHF per night. It seemed very much a business traveller style of hotel.

Dear Q31Sugar Thank you for visiting us and taking the time to give us your feedback. In fact, Baselworld took place during your stay. This is the biggest jewellery and watch fair. Unfortunately I can't take a closer look at your booking as I can't assign you by nickname. The price differences described by you refer according to availability and demand. We have a dynamic pricing structure, hence the different rates per night. With 24CHF per night for our hotel guests, we are in relation to the prices for the parking in the midfield or in comparison even below the usual tariffs in closer surroundings. Thank you again for your visit and feedback. We would be pleased to welcome you again. Kind regards Patricia Randazzo Front Office Manager

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