Pullman Basel Europe Hotel 4 stars

Customer review rating 4.6/5 5,672 reviews

Book this hotel
Room 1

Best price guarantee

How it works?
Pullman Basel Europe
See on a map
+ 20 Services

Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 10 Meeting room(s)
  • Copy/print service available

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 basel
switzerland

Tel: +41616908080

Fax: (+41)61/6908880

Check-in from 15h00

Check out up to 12h00

  • BASEL TRAM :  1;2;6;14;15;21 Messeplatz

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 9.5km / 5.9 miles

  • By plane

    ZURICH AIRPORT At 80km / 49.71 miles

  • By train

    DB BAD BAHNHOF At 0.5km / 0.31 miles

  • By train

    SBB CFF At 1.5km / 0.93 miles

GPS :47.563069, 7.59784

Our accommodation(s)

Our rooms facing the garden or the city guarantee absolute relaxation with their high-quality beds, private bathroom, minibar, free wi-fi and LED TV. They come with double, queen or king-size beds.

Our restaurants and bars

BISTRO EUROPE

Type of cuisine: International

Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

LOBBY BAR EUROPE

After a hectic day of appointments or sightseeing, there is nothing to beat a relaxed drink at our bar.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 335

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Pullman Basel Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,672 reviews

TripAdvisor Rating 4.5/5

1,083 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location , well stay but no privacy at all

Customer review rating 3.5/5

Chee M. Business - 08/09/2021 Confirmed reviews ALL

overall is good experience, but the air condition is not good , and mosquitoes also have plenty too

Excellent location

Customer review rating 4.5/5

Dave Business - 30/08/2021 Confirmed reviews ALL

Friendly staff, good quiet rooms, great location.

Well located comfortable hotel

Customer review rating 4.0/5

Pat Families - 28/08/2021 Confirmed reviews ALL

Nice hotel with modern look for a comfortable one night stay. We were travelling and stopped for a good night of rest.

Excellent hotel

TripAdvisor rating 5.0/5

ennisobrien 20/08/2021 TripAdvisor review

Excellent breakfast, friendly and helpful staff and comfortable room. Parking is a bonus but is expensive. There is a tram stop just outside and a Basel card is included. This gives free public transport and 50% off most museums.

Dear ennisobrien, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your team of the hotel Pullman Basel Europe

Not suitable to stay during summer

TripAdvisor rating 2.0/5

trajderkar 19/08/2021 TripAdvisor review

Was a very bad experience during our stay in Aug. We were awake while night since it was very warm inside the room. It was summer and the temperature outside was 30 degree plus and the AC was not working. According to Hotel Management, they cannot do anything as the setting is to maintain 2 degree less than outside temperature. This is ridiculous. I am a Gold Accor member and I do not find anything special treatment as well which I normally get in other Accor hotel. I was upgraded but the room was warm.

Well located

Customer review rating 4.0/5

Thomas H. Families - 15/08/2021 Confirmed reviews ALL

The hotel is on a well position. Towards the garden the party which was on till 2 Am the noise could not be heard if the side window was closed. It was a bit cold in the room, even the temperature was set to hot. The aircon works only to make colder as suppose during summer. The breakfast could be better as many other people say. Compared internationally with other Pullman hotels it is on the lower edge, the breakfast. Not enough fresh stuff at all. Fruits veggies etc. Cleanness very good. Bedding also very good. Parking 24 CHF. Ok for this location.

Big chain hotel quality, small family hotel feel

Customer review rating 5.0/5

Matt Business - 11/08/2021 Confirmed reviews ALL

The staff! What wonderful people work here?! Always welcoming, able to deal with any little request. As the title says, all the perks of a high end hotel, but with the added bonus of the sort of staff who remember your name if you return months later.

City Break

TripAdvisor rating 5.0/5

266volker Couples - 08/08/2021 TripAdvisor review

nice, well equipped balcony room (not too big though, no coffee maker) decent breakfast but not fully on expected level for Pullman hotel good location (Tram free with Basel card or walking) spacious in-house parking friendly staff

Lieber 266volker, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Team des Hotel Pullman Basel Europe

Good location and friendly staff

Customer review rating 4.5/5

Anonymous Couples - 07/08/2021 Confirmed reviews ALL

Extremely friendly check in and out. All staff encountered where excellent. Rooms are well equipped and clean. Very good TV program selection.

Dear Raoul H., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Well Looked After

Customer review rating 5.0/5

Kiwitraveller Solo - 03/08/2021 Confirmed reviews ALL

Great location, super friendly staff, amazing room with balcony.

Dear Andrew, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback and i am proud for the kind words for our front desk team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Well Located , Proficient Staff

Customer review rating 4.5/5

Ashish D. Business - 02/08/2021 Confirmed reviews ALL

Arrived in Basel for a 2 week trip. Totally fell in love with the place. Hotel location is fantastic and convenient. Staff at reception in welcoming and sweet. Overall stay was fun. Everybody at the hotel took care in all aspects.

Dear Ashish D., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Urech Front Office PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Well located, nice modern clean simple rooms

Customer review rating 4.0/5

Dave B. Couples - 16/07/2021 Confirmed reviews ALL

After a brief hiccup with check in (we had explicitly booked a room with a balcony, but were told on arrival that one was not available, but one was eventually found), everything here was great - very nice room, nice balcony where we could sit and have a drink looking over the city before dinner, bed was comfortable, bathroom was well equipped, free water in the fridge. Breakfast was fine - simple small buffet, a few hot things, good coffee and freshly squeezed orange juice; staff were friendly.

Dear David B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will make sure that at your next stay the Check-In will process smoother. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kolaj PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

1A stay! As always!

Customer review rating 5.0/5

Kc Couples - 06/07/2021 Confirmed reviews ALL

Alles perfekt vom Check- in, kl. Organisation aufs Zi, alles super

Sehr geehrter Herr K. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Pullman Basel Europe. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Comfortable with Excellent Service

Customer review rating 4.5/5

Andi S. Business - 06/07/2021 Confirmed reviews ALL

Very well located hotel, with excellent service from everyone, from the front desk, house keeping, restaurant and bar. Every person we had contact with was wonderful. Rooms comfortable, clean and modern. Check in and check out very simple, and even extending our stay one more night was done instantly. My only slight negative is that we were there and it was a very warm few days, and the air conditioning in the rooms struggled to cool the room much to make it comfortable to sleep. But, it was manageable.

Dear Andrew S., We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

I had a great trip

Customer review rating 5.0/5

Anonymous Business - 06/07/2021 Confirmed reviews ALL

As always the service was great.

Dear Rene Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Super hotel in Basel!

Customer review rating 5.0/5

Ilja Business - 30/06/2021 Confirmed reviews ALL

My favorite hotel in Basel! Very good equipped rooms, very wide range of the food on the breakfast. Very good location, few minutes by walk to the city center. Very good and gentle staff.

Dear Ilja B., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

The best employees in the hotel. Лучшие сотрудники отеля!

Customer review rating 5.0/5

Anna Business - 22/06/2021 Confirmed reviews ALL

This is the friendliest staff I've ever met, and I fly a lot! The girls at the reception are very hospitable and always respond quickly to requests. And of course, the most wonderful and funny women are the breakfast waiters, who create a positive mood for the whole day. I am always happy to come back here again and again and I am happy when you are met and recognized as at home! Thank you very much for your excellent work.

Dear Anna G., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Well located and excellent staff

Customer review rating 5.0/5

Nik Business - 10/06/2021 Confirmed reviews ALL

Had an excellent stay at Pullman Basel. Food was great! Vanessa ,the receptionist,was exceptionally friendly and was really helpful. I recommend to all and would be happy to go back next time.

Dear Nikhil P., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE CLARASTRASSE 43 4005 BASEL – SWITZERLAND T. +41 (61) 690 80 80 WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

Perfect

TripAdvisor rating 5.0/5

grafu 08/02/2021 TripAdvisor review

It's the first time I stayed in this hotel. Everything was perfect, the location, its really near the center. Easy access by local transportation. Also easy access by car. The personnel was kind and professional. The room cleaned. The bed comfortable

Dear Grafu, We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tobias Giessler Front Office Manager Hotel Pullman Basel Europe

Really nice hotel in the Hart of Basel!

TripAdvisor rating 5.0/5

ibelenkov Business - 21/08/2020 TripAdvisor review

It was very pleasant stay again with this very good hotel. Everything is very good organized and managed in this hotel, you start to fill it already upon arrival at the reception desk, because all the staff are very friendly and gentle (This time my special thanks for the Mr. TOBIAS GIESSLER, he was very pleasant). The breakfast was very good and delicious, all staff was very gentle as well. Location of the Hotel is great also, because its just 5 minutes walk to city center. I also used the gym with pleasure in the morning with my daughter. Thank you very much for this pleasant stay, I hope to stay soon with you!

Dear ibelenkov, Thank you for choosing to stay at Pullman Basel Europe and for taking the time to share your experience with us. I am very glad to know that we are always exceeding your expectations, and that Tobias, our Front Office Manager, made your stay truly memorable. I will make sure to share your comments with him, and I know he will be delighted to hear them. Thank you again for sharing your feedback, and we look forward to welcoming you back soon for another wonderful experience. Kind regards, Nicolas Rimelin Hotel Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in basel