Hotel Mercure Caen Côte de Nacre 4 stars

Customer review rating (ALL Rating) 4.4/5 648 reviews

Best price
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Hotel Mercure Caen Côte de Nacre - Image 1
Hotel Mercure Caen Côte de Nacre - Image 2
Hotel Mercure Caen Côte de Nacre - Image 3
Hotel Mercure Caen Côte de Nacre - Image 4
2 Place Boston, Citis, 14200 HEROUVILLE SAINT CLAIR, France

Description

Hotel extras

  • 100% renovated, air-conditioned rooms equipped with Chromecast TVs

  • Direct access to the city centre by tram in front of the hotel

  • Gourmet cuisine and outdoor terrace

  • 15 minutes from the beaches

  • Free private and closed car park with 110 spaces - Fitness center

Our accommodation(s)

Hotel location

Hotel Mercure Caen Côte de Nacre

2 Place Boston, Citis
14200 HEROUVILLE SAINT CLAIR
France

GPS:49.212166, -0.356508

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BABYLONE

Our Chef offers you an elaborate and gourmet cuisine in a friendly atmosphere. On sunny days you can take advantage of our terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  648 reviews

TripAdvisor Rating  4.0/5  492 reviews

Good location

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

A pleasant stay but better communication is required

Easy to find. Very clean. Helpful staff

Customer review rating 5.0/5

Carrie Families - Confirmed reviews ALL

Only stayed 1 night but was very impressed. I wish we had time to use the bar & restaurant area as it looked very good. We had a problem logging into Netflix on our TV. The girl working on reception was very attentive and sorted it out for us. Everyone seemed extremely polite. Also, the bed was comfortable and the rooms were very clean.

Dear Carrie, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and that you found our hotel easy to find, very clean, and our staff helpful. We are sorry you couldn't experience our bar & restaurant fully, but we hope you can do so on your next visit. Your feedback about the issue with Netflix is duly noted, and we appreciate your kind words about our attentive staff, comfortable beds, and clean rooms. We look forward to welcoming you back soon. Thibault, Receptionnist

Excellent stay

Customer review rating 5.0/5

Marek O. Couples - Confirmed reviews ALL

Warm, friendly service with a smile and assistance always readily given with any requests. Room was clean and comfortable, the restaurant and bar facilities provided very good food and refreshments.

Cher Marek O., Nous vous remercions pour votre aimable critique. Nous sommes ravis d'apprendre que vous avez apprécié notre service chaleureux et amical, nos chambres confortables et nos excellentes options de restauration. Votre satisfaction est notre priorité absolue. Nous nous réjouissons de vous accueillir à nouveau bientôt ! Thibault, Réceptionniste

Good for a stopover

TripAdvisor rating 4.0/5

Compass55789759955 Couples - TripAdvisor review

Overall a good hotel for a stopover night! Clean, modern and comfortable rooms. Aircon was ok and room amenities also ok. Bathroom was brand new and very nice. Used the gym whilst staying, limited equipment but we had it to ourselves which was great! We received a token for a welcome drink at the bar so went to use it thinking the token was for the room rather than the individual drink and was abruptly told at the bar it would cover one drink. Perhaps the person working at the bar could have been a bit more friendly about it.

Excellent Stay - Exceeded My Expectations

Customer review rating 5.0/5

Brian P. Solo - Confirmed reviews ALL

Excellent all round.

Dear Brian, thank you for your positive feedback! We are delighted to hear that your stay exceeded your expectations. We strive to provide excellent service in all aspects. Looking forward to welcoming you back. Virginie, Directrice adjointe hébergement

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Other web-users rate our hotel

  • 131 reviews 8.5/10 Location
  • 327 reviews 7.1/10 Room
  • 330 reviews 9/10 Service
  • 155 reviews 8.2/10 Breakfast
  • 108 reviews 7.3/10 Cleanliness
  • 20 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.