メルキュール東京銀座 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,421 件のレビュー

メルキュール東京銀座 - Image 1
メルキュール東京銀座 - Image 2
メルキュール東京銀座 - Image 3
メルキュール東京銀座 - Image 4

説明

ホテルのその他の情報

  • 東京メトロ有楽町線「銀座一丁目駅」直結

  • 海外のハイブランドの旗艦店や高級クラブ、百貨店などが多数集まる銀座の中央に位置し、ショッピングや観光はもちろん、会議・展示場、空港へのアクセスも抜群。

  • ロビーのブランドショップさながらの華やかなディスプレイ棚やエントランスを照らすガス灯風の照明、銀貨をモチーフとしたブランドウォールなど「銀座の街とゲストがつながるホテル」を表現。

  • 朝食は洋食ブッフェをご用意。毎朝キッチンで熱々に焼き上げる、フランスから冷凍空輸された生地を使ったバターたっぷりのクロワッサンや、外はパリパリで中はしっとりしたバゲットが好評です。

  • プリビレッジルームでは50インチの大型テレビ、無料のミニバー、ネスプレッソマシンをご用意しています。

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

メルキュール東京銀座

2 9 4, 銀座, 中央区
1040061 東京都中央区銀座2-9-4
日本

GPS:35.672855, 139.768367

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

朝食ではフランスの空気を感じられる洋食ビュッフェをご用意。毎朝キッチンで熱々に焼き上げる、フランスから冷凍空輸された生地を使ったバターたっぷりのクロワッサンや、外はパリパリで中はしっとりしたバゲットが好評です。BALMUDAスチームトースターで温め直すと、一層香ばしくお召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,421 件のレビュー

トリップアドバイザーの評価  4.0/5  1,903 件のレビュー

2024エクセレンス認証

Nice Hotel

トリップアドバイザーの評価 5.0/5

prestontan ファミリー - トリップアドバイザー認証口コミ

Our first and definitely last stay because the hotel is closing down. I picked this hotel over the other Accor properties because of its central location We booked a room for 3 from 10 to 14 June. I must say it is a waste to close down this very well-maintained old dame. Unlike other Accor properties, the lounge here welcomes all Accor members regardless of status. Very generous of the hotel. It offers some light snacks and drink on a few afternoons per week. If the hotel continues to welcome guests, I think we’ll be back.

Location of the Hotel is the Best

トリップアドバイザーの評価 4.0/5

DEWANIS トリップアドバイザー認証口コミ

With metro station for the Disneyland right below the hotel and meters away from Giza station, this modern contemporary hotel is a great stay option for those looking forward to explore Ginza area & Tokyo in general without wasting any time! Luxury stores are in the adjacent lane and Starbucks to kick start your morning is at walking distance. About the interiors and services offered by the hotel, staff is humble and at your service 24 x 7. Sushil, who attended us at our arrival even knew our language - Hindi which made it even more comfortable for us. Clean tidy rooms and provision of all basic amenities. The only downside we felt with this hotel was about the size of the rooms. For a couple to stay in their double occupancy room, it was a hassle to make space for luggage bags and manage comfortable walking space as well. Felt more like a cozy bachelor pad. The best part about MERCURE is easy and quick access to the main areas of the city without much transport & hassle.

Dear Guest, Thank you for sharing your detailed review with us. We're delighted to hear that you enjoyed our prime location, which offers convenient access to both the metro station for Disneyland and Ginza station. We appreciate your kind words about our staff. Our team strives to provide attentive and personalized service to all our guests, and your recognition is truly encouraging. We’re glad you found our rooms clean and well-equipped with basic amenities. However, we apologize for the inconvenience caused by the size of the rooms. We understand that having adequate space for luggage and comfortable movement is important, and we will take your feedback into account as we look for ways to improve. Your comments on value and service are also noted, and we will continue to work on enhancing the overall guest experience. Thank you for highlighting both the positives and areas for improvement in your stay. We hope to have the opportunity to see you again in the future. Sincerely, Mercure Tokyo Ginza

快適な滞在

お客さまの声 4.5/5

匿名 ファミリー - 確認済みレビュー すべて

銀座までの立地も良く、部屋も綺麗でとても良い時間を過ごさせていただきました。

お客様 この度はメルキュール東京銀座をご利用いただきまして、誠にありがとうございます。便利な立地や、お部屋の清潔さについてご満足いただけたこと、大変嬉しく思います。 また、チェックインやチェックアウト、WiFiの使いやすさ、そして朝食など、多くの面で高評価をいただき、誠にありがとうございます。当ホテルのチーム一同、皆様の快適な滞在をサポートできるよう日々努めておりますので、このような評価を頂戴し大変励みになります。 今後もお客様にご満足いただけるよう、サービスの向上に努めてまいります。この度はありがとうございました。 メルキュール東京銀座

Decent but i would look elsewhere for my next stay

トリップアドバイザーの評価 3.0/5

rishabrishab トリップアドバイザー認証口コミ

The hotel would probably work well for people who would like to be near/ in Ginza or Roppongi area and would be out most of the times. As a family, the hotel was unenjoyable. the rooms did not offer any view, no large windows. Dark themed walls in the room. About half an hour metro ride away from places like Shinjuku and Shibuya The front desk and restaurant staff was friendly and helpful. Morning breakfast seemed rather limited so we skipped and went to nearby places like starbucks and Mc Donalds. There are also a plenty of convenience stores nearby. We found the hotel to be a bit pricey for it has to offer. But I have not stayed at other hotel in Tokyo so i don't have a reference. Our other hotels in Osaka and Kyoto seemed to have more bang for our bucks

Dear Guest, Thank you for taking the time to provide your feedback. We’re glad to hear that you found our front desk and restaurant staff friendly and helpful, and that our location was convenient for exploring Ginza. We apologize that our hotel did not meet your expectations, especially regarding room views and design. We also regret that our breakfast options did not meet your preferences. We aim to offer a variety of choices and will review your feedback to enhance our offerings. It’s great to know that you found nearby dining options convenient. Your remarks on value are noted. We aim to provide a competitive and worthwhile experience for our guests, and your comparison with other hotels in Osaka and Kyoto gives us valuable perspective. Thank you for highlighting both the positive and areas for improvement in your review. We hope to have the opportunity to see you again in the future. Sincerely, Mercure Tokyo Ginza

Excellent Locaation, Clean and Comfortable room

トリップアドバイザーの評価 4.0/5

Popopo1976 ファミリー - トリップアドバイザー認証口コミ

Location, excellent. Check in, smooth (by Staff named Karin Takeuchi). Room, clean and quiet. By Japanese standard, I would say it was spacious (we booked higher category room). Mini bar items complimentary and replenished daily. All in All, very happy. But sadly this branch is closing down soon.

Dear Guest, Thank you for sharing your detailed feedback with us. We are thrilled to hear that you found our location excellent and appreciated the smooth check-in process. It’s wonderful to know that you found your room clean, quiet, and spacious by Japanese standards. We’re also pleased that you enjoyed the complimentary mini bar items, replenished daily. Your satisfaction is our top priority, and we are glad that you were very happy with your stay. Thank you once again for your kind words and support. We hope to have the opportunity to welcome you back at one of our other locations in the future. Sincerely, Mercure Tokyo Ginza

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,287 件のレビュー 9.7/10 ロケーション
  • 1,251 件のレビュー 7.5/10 客室
  • 1,214 件のレビュー 8.9/10 サービス
  • 23 件のレビュー 8.3/10 インターネット
  • 509 件のレビュー 6.9/10 朝食
  • 413 件のレビュー 8.5/10 清潔さ
  • 45 件のレビュー 3.2/10 バー&飲料
  • 10 件のレビュー 0.7/10 ウェルネス・温泉エリア

Powered by Trustyou

周辺の他の施設

東京都中央区銀座2-9-4のすべてのホテル