ibis Rio de Janeiro Santos Dumont 3 estrelas
Classificação clientes Avis (Classificação ALL) 3.9/5 3.755 comentários
ibis Rio de Janeiro Santos Dumont
AV MARECHAL CAMARA 280, CENTRO
20020 080 RIO DE JANEIRO
Aeroporto doméstico 1
Acesso: 300 m / 0.19 mi 10 min walk / 5 min drive
Int. aeroporto 1 - nome completo
Acesso: 21 km / 13.05 mi 30 min drive
Check-in a partir das - Check out até as
Com cozinha regional deliciosa, o restaurante iBIS Kitchen oferece buffet de café da manhã, buffet à quilo no almoço e menu à la carte no jantar
Acolhedor, moderno, confortável e funcional. O quarto Ibis Rj Santos Dumont é ideal para trabalho ou lazerr. Com uma cama aconchegante e banheiro funcional, o quarto tem tudo para tornar sua estadia ainda mais agradável!
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Not particularly pleasant
Classificação TripAdvisor 2.0/5
Coiehfkjsehflrjgohwl Solo travel - Avaliação certificada TripAdvisor
Firstly, be aware it’s not next to the airport. If you have just hand luggage you can walk it in ten minutes by following the big bridge you can see from Departures and it’s at the end of the next again block. But it’s not a salubrious area (homeless people sleeping on the street). I’ve stayed at several Ibis hotels and they are usually good value bricks-and-mortar places but Ibis S.D. Is quite isolated and lacking nearby facilities. The food at the ‘restaurant’ was poor, the ‘buffet’ turning out to be soups and plain, undercooked pasta. (Next door at Novotel I found marginally better but a very long wait for the food.). Zero information from reception on food deliveries or other restaurants (other than ‘try WhatsApp’), zero info on directions other than ‘take a taxi’ when downtown is only 15m walk, buses terminate almost opposite and the excellent modern tram system runs from the airport. It has all the basic facilities, wifi, safe, air-conditioning. One member of reception spoke English and was enthusiastic. It’s not that they don’t try: they just don’t have basic visitor information or recommendations to hand.
Dear Mr. guest, Thank you for leaving your review. We appreciate you informing us about your dissatisfaction, so we can analyze and work on the notes, bringing relevant improvements to our guests. Regarding the distance between the airport and the hotel, it is 700 meters and can be covered in 9 minutes on foot, or in 2 minutes using a car. I understand that this did not meet your expectations, but we can coherently inform you that the hotel is very close to the airport. About the restaurant and our dinner buffet, we have a la carte dishes on our menu and we also offer a buffet with pasta and broths. In this way, our guests can feel free to choose the option that best suits them. Thanks for the notes. We hope to welcome you here again in the future. Yours sincerely, Jaqueline Mullem Guest Experience Supervisor Ibis Rio de Janeiro Santos Dumont
Stay at IBIS
Classificação TripAdvisor 4.0/5
willprieto Couples - Avaliação certificada TripAdvisor
The room was clean, the only problem I had with the door knob, but no big deal, my problem was the people at the front desk, they made me wait because they were either on the phone or the computer or talking to each other. They didn’t acknowledge me immediately when I arrived, they need to be trained better for hospitality, I was standing in front of them for 5 min or more and they wouldn’t bother to say please give me a minute, nothing that is not the way it was rude. Every agent did the same. They were friendly after but not aware of the time they made me wait when there wa no line, the supervisor was next to the agent and DID nothing either.
Not so good
Classificação TripAdvisor 3.0/5
PaoloAcido Couples - Avaliação certificada TripAdvisor
Actually the Ibis was closed and we were upgraded to Novotel next door. In the first room the air conditioning didn’t function. We were moved to another room so that was good. We used the room service and that was quite bad: pasteis were almost burned, cheese of poor quality and the pina colada tasted synthetic... Anyway, the (second) room was fine, customer service ok (Indidnt feel like complaining about the food in these difficult times) and the breakfast was also good. All hygiene measures were at the appropriate level.
Classificação TripAdvisor 4.0/5
x00sarah00x Friends getaway - Avaliação certificada TripAdvisor
Nice place to stay! The food was very delicious :) The staff were friendly and helpful, but only a few of them can speak english. It’s nearby the subway station. We were there at the carnival, it was a incredible week :D Highly recommended!!!
Dear Sarah, Thank you for leaving your message to our hotel. It is gratifying to know that our team has met your expectations. I thank you on behalf of our entire team, together we always want to deliver unforgettable experiences to our dear guests. We hope you come back soon to visit us. Sincerely, Jaqueline Müllem Quality & Guest Relations Supervisor Ibis & Novotel RJ Santos Dumont
Classificação TripAdvisor 4.0/5
rinosoares Solo travel - Avaliação certificada TripAdvisor
great location to stay if you are flying from santos dumond airport. very convenient. room was clean. shower was good too. staff were helpful and knowledgeable about the area. also hotel walking distance to a metro station
Dear Guest, It was with pleasure that we received the evaluation of your accommodation. We'll share your comments with our contributors. Your positive experience at our hotel makes us very happy and encouraged to continue to offer great service and service. We hope to see you soon! Feel Welcome! Jaqueline Müllem Quality & Guest Relations Supervisor Ibis & Novotel RJ Santos Dumont
Em parceria com o TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price