ibis Rouen Centre Champ-de-Mars 3 stars

Customer review rating (ALL Rating) 4.4/5 1,286 reviews

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Description

Hotel extras

  • Ideally located in the historic center, 10 minutes' walk from the cathedral

  • Reinforced sanitary protocol via the Bureau Veritas ALLSAFE certification

  • Dining offer: snack or regular menu including 12 dishes cooked on site

  • Enjoy a drink on our outdoor terrace

  • Private and covered car park (150 spaces) for fee

Our accommodation(s)

Hotel location

ibis Rouen Centre Champ-de-Mars

12 Avenue Aristide Briand
76000 ROUEN
France

GPS:49.435886, 1.102766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR-RENDEZ-VOUS

Non contractual photo

Enjoy a game of chess, checkers or foosball in our hotel bar, the perfect spot to spend some time with friends. Snacks available 24 hours a day

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,286 reviews

TripAdvisor Rating  4.0/5  1,125 reviews

Certificate of excellence 2023

Leaking sink and broken air conditioning

Customer review rating 1.5/5

Mg Friends - Confirmed reviews ALL

Hotel reception staff very helpful on arrival and the breakfast was very nice. Experience was let down by a leaking sink which meant the bathroom space had a flooded floor, The hotel staff must have been aware of the issue as there was a bin placed under the sink. This was the only bin in the hotel room so we moved it to another place. We then realised why it was placed there too late. The air conditioning was so ineffective it made the room hotter, we had to switch the AC off and open the window, our room faced into the main road so we had load traffic noise all night which was marginally better then the room being too hot to sleep in! All the same it was an awful nights sleep.

Dear MARTYN G., Thank you for taking the time to tell us about your experience at the ibis Rouen Centre Champ-de-Mars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable stay

Customer review rating 4.5/5

Klt Couples - Confirmed reviews ALL

We stayed 1 night on our way through France. Under ground car park available, just off dual carriageway. About 1 mile walk to the historic centre and bars and restaurants. Breakfast ok and gluten free bread on request. Bed comfortable, room very sound proofed, shower good

Dear KAREN T., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A very good stay

Customer review rating 5.0/5

Manfred Couples - Confirmed reviews ALL

We have been expecting a good service and: it was so good that we didn’t want to leave after the planned stay of one single night. Especially the Acceuil was so nice. One of the staff explained us the possibilities of visiting Rouen. Thank you very much for that. We’ll come back soon and we are planning our stay in Troyes in August at IBIS Troyes.

Dear MANFRED W., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rouen is a fantastic atmospheric and beautiful city. Hotel is practically located and reasonably priced.

TripAdvisor rating 5.0/5

Emma W Couples - TripAdvisor review

Very helpful staff and service, great location for walking access to historic centre of Rouen, bars and restaurants etc. Free electric car charging in the car park (deposit required) and sustainability built in to many aspects of the hotel, soaps, towels, refillable tea bags etc.

Very good stay

Customer review rating 4.5/5

Phil Friends - Confirmed reviews ALL

All the staff were very friendly and helpful. Would definitely stay there again

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Other web-users rate our hotel

  • 859 reviews 8.3/10 Location
  • 964 reviews 6.4/10 Room
  • 1,083 reviews 9.4/10 Service
  • 16 reviews 7.7/10 WiFi
  • 628 reviews 8.8/10 Breakfast
  • 337 reviews 6.4/10 Cleanliness

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