Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 710 reviews

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Sofitel Queenstown Hotel and Spa - Image 1
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Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Central location in town

  • Award-winning day Spa

  • 2 stylish meeting spaces

  • Luxury done with French zest

Our accommodation(s)

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Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

Telephone
Fax +64 3 450 0046

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  710 reviews

TripAdvisor Rating  4.5/5  1,971 reviews

Certificate of excellence 2024

Nice and cosy restaurant with professional staffs

TripAdvisor rating 5.0/5

jaydeeore2020 TripAdvisor review

On a morning when the whole world was covered in snow, I had breakfast with my friends. A cozy and warm atmosphere welcomed us. Manager Hathu’s professional, kind, and gentle guidance made us feel even more comfortable. The other staff members were always smiling and friendly. I definitely want to visit again in the near future.

Always exceptional

Customer review rating 5.0/5

Shane C. Couples - Confirmed reviews ALL

We recently enjoyed our 7th stay at the Sofitel over the past 12 years. It remains an excellent option for a stay In Queenstown. Its location is fantastic. Everything is at your doorstep, from the ski shop, ski centre and bus to the mountain, bar, restaurants etc. Everything is 1-5 min flat walk away. The rooms remain very well maintained. I haven't noticed any deterioration over the years. The staff are friendly and attentive. We didn't eat at the hotel this time. So many great restaurants on your doorstep. But the bar and breakfast area looked great and were well attended by guests. I highly recommend the hotel for a luxury and convenient stay in Queenstown.

Great location, good sized rooms.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Lovely hotel in the very center of QT, with good staff and many local options for entertainments. Parking the only issues we experienced.

Weekend in Queenstown

Customer review rating 5.0/5

Bob N. Couples - Confirmed reviews ALL

Great staff and rooms

Bonjour Robert, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay and that our team, especially Stella, made you feel welcome. It’s wonderful to know that the staff left such a positive impression, and we’ll be sure to pass along your compliments to everyone. We hope to have the pleasure of hosting you again on your next visit to Queenstown! Kind Regards, Pradnya Lohate Front Office Manager

Great location and service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We loved the central location of the Sofitel. The staff were all very friendly and helpful.

Bonjour Nicole, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you loved our central location and that our staff, especially Shane, made your stay even more enjoyable. Providing exceptional service is always our top priority, and it's wonderful to know that Shane and the rest of the team were able to contribute to your positive experience. We hope to have the pleasure of welcoming you back in the future! Kind Regards, Pradnya Lohate Front Office Manager

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Other web-users rate our hotel

  • 311 reviews 9.2/10 Location
  • 406 reviews 7.6/10 Room
  • 478 reviews 8.9/10 Service
  • 6 reviews 2.6/10 WiFi
  • 129 reviews 8/10 Vibe
  • 109 reviews 7.7/10 Breakfast
  • 98 reviews 6.9/10 Cleanliness
  • 69 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.