ibis budget Birmingham Centre 2 stars

Customer review rating (ALL Rating) 3.8/5 2,017 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

Our accommodation(s)

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP BIRMINGHAM
United Kingdom

GPS:52.471622, -1.900464

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,017 reviews

TripAdvisor Rating  3.5/5  2,696 reviews

The good the bad and the disgusting

Customer review rating 1.5/5

Richard L. Solo - Confirmed reviews ALL

The good: Great welcome at reception. The bad and disgusting: The shower seat was filthy with a 'brown substance' down the holes. It only had three feet on it making it unstable. Nothing I did could make the shower run to even a warm temperature. The shower curtain (as you can see from the photo) did not contain the waste water and the drain was slow, meaning the water covered the whole of the rest of the area.

Dear Richard Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we are so sorry about these issues, thank you for letting us know and we have told the correct departments thank you for your kind words about staff, it means so much to us We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma/shift leader

Customer review rating 0.5/5

Amal Families - Confirmed reviews ALL

I wasn’t expecting too much for a budget hotel but my experience wasn’t great at all. I booked the hotel as I had a hospital appointment for my baby and needed just a safe and clean place to stay. The room was booked for me, husband and baby and I was out in the triple room with a bunk bed on top no cot was available for my baby. When I arrived the lovely lady at reception gave me my keys however when we went to our room there was a guy and a woman already in there- the room stank. The man shouted get out to me. When I went back down to reception o was offered a different room. The receptionist was shocked as she said it shouldn’t be occupied but clearly some one broke in. The corridors smelled really bad. There is kettle or fridge in the room. We paid for breakfast which we paid £8 extra per person but no hot food was available only pastries and cereal really not worth it.

Dear Amal Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. sincere apologies for this, we dealt with this matter i believe, however thank you for letting us correct the wrongs we really appreciate it We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma/shift leader

Quite an average place

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Uncomfortable bed.

Dear Mustapha Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma/shift leader

Early morning car park noise

Customer review rating 4.0/5

Trevor D. F. Business - Confirmed reviews ALL

I've commented on this before. Bedding/towel deliveries before 6:30am. This time I was in room 140 and the large lorry was less than 2m from my window.

Dear Trevour We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. we are sorry about the early morning deliverey, they have to deliver early sorry Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma/shift leader

Well located for what I wanted, basic but all you need.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

A good experience overall, but I thought it a mean to charge for a cup of tea.

Dear Derek We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma/shift leader

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Other web-users rate our hotel

  • 2,337 reviews 8.9/10 Location
  • 3,935 reviews 4.6/10 Room
  • 2,694 reviews 8.8/10 Service
  • 73 reviews 6.6/10 WiFi
  • 2,173 reviews 3.1/10 Comfort
  • 1,780 reviews 5.3/10 Cleanliness
  • 1,167 reviews 7.2/10 Value
  • 716 reviews 4.6/10 Breakfast

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