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ibis budget Birmingham Centre 2 stars

Customer review rating 4.0/5 6,739 reviews

ALLSAFE approved hotel

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ibis budget Birmingham Centre
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+ 13 Services

Hotel extras

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP birmingham
united kingdom

Tel: +4401216227575

Fax: (+44)01216227576

Check-in from 15h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 15.77km / 9.8 miles

  • By car

    M5 JCT 3 A456 At 0.7km / 0.43 miles

  • By train

    B GHAM NEW STREET At 1.13km / 0.7 miles

GPS :52.471622, -1.900464

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 250 rooms
    • 12 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 250 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • Polish
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Luggage storage
    • Luggage storage
Access to property
  • ibis budget/ £8 for 24Hours Additional charge
    • On site
    • 50 parking spaces
    • Private

Our accommodation(s)

Our guest reviews for
ibis budget Birmingham Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

6,739 reviews

TripAdvisor Rating 3.5/5

2,565 reviews

Good stay, good location

Customer review rating 4.0/5

Lucy C. Families - 17/10/2021 Confirmed reviews ALL

So it isn’t the most beautiful hotel in the world but I was pleased upon entering the car park, that it was secure. Going in to reception we were able to get our key to the room quickly. The area was clean, as was the lift which had hand sanitiser available. The corridors were also clean. We went into our room and were pleasantly surprised. It was warm, quiet (despite the road close by) and clean. For a basic room I wouldn’t hesitate to stay here again if I was in the city again. Thanks!

Dear Ms C., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Comfortable stay

Customer review rating 4.5/5

Zoe H. Couples - 16/10/2021 Confirmed reviews ALL

It was perfect for after going to a concert and is decently priced for those on a low budget

Dear Ms H., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

"well located"... nah that's cheating

Customer review rating 1.5/5

Glyn T. Business - 16/10/2021 Confirmed reviews ALL

Toilet wasn't powerful enough to flush! Needed to fill the bin with water from the shower to flush it with. Parking too expensive. Lift sometimes didn't work from the 5th floor. That plastic stool it pathetic and impossible to do work from, just put chairs in there Jesus. Awful, uncomfortable and annoying stay, I wish I slept in my car

Dear Mr T., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Bad location. Rough area

Customer review rating 1.5/5

Alex Friends - 16/10/2021 Confirmed reviews ALL

A taxi driver dropping guests off was beaten up outside the front door from the hotel covered in blood and no staff where interested in helping. Then they checked in the two people into the hotel that beat him up. Absolutely shocking and felt very unsafe. Had to call police and ambulance for the poor taxi driver who couldn’t get off the floor due to injuries. Obviously a rough area which wasn’t on the website. Paint peeling off walls in bedroom. When I booked I didn’t realise the toilet is in a cupboard and there was bits of fecies on the wall. Shower was in the bedroom so not very private.

Well located but disappointing!

Customer review rating 1.5/5

Bethan Families - 15/10/2021 Confirmed reviews ALL

Whilst the booking experience was simple, I can’t say I was overly pleased with my stay. The staff were, however, were friendly. Attending a concert at the O2 Academy Birmingham, made this hotel a perfect place to reside to afterwards, with just a short walk from the venue to hotel. The room wasn’t up to my level of cleanliness, considering the current times we live in. Generally the place seemed clean, but looking closely it was apparent there was more that could be done. There appeared to be urine on the wall of the toilet; an ‘interesting’ smell emerging from the shower drain, and with some (what only can be described as) snot rubbed on the walls around the room. The lights in the room persisted to, as if by magic, switch back on after several minutes of me turning them off using the switches above the bed, throughout the night. Resulting in a bright, sleepless night. Whilst I understand it’s impossible to control the behaviour of guests; people were running back and forth rooms and shouting at all ours of the night. Even if the lights did remain switched off, this most definitely would have disturbed my sleep; baring in mind this was a Wednesday night, it wouldn’t be suitable for someone with work the next day. Furthermore, the overwhelming smell of cigarettes which increased throughout the night (as a non smoker) made it hard to breathe, resulting in the window having to be opened. The strong smell in the corridor was difficult to tolerate upon leaving the hotel. Overall I was displeased with my stay, and quite frankly was glad it was only for one night.

Dear Ms J., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Great to be back!

Customer review rating 5.0/5

Jeremypd Business - 14/10/2021 Confirmed reviews ALL

After 18 months away, it was great to be back staying at my favourite "home from home": IBIS Budget Birmingham City Centre in Bristol Street. Still just as welcoming, friendly, clean, convenient and great value. Thank you team!

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It's great to have you back!! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Well located

Customer review rating 4.0/5

Chris Couples - 13/10/2021 Confirmed reviews ALL

You are a good budget hotel

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Dirty, smelly and loud

Customer review rating 1.0/5

Adam Solo - 11/10/2021 Confirmed reviews ALL

Arrival and check in, very smooth and effective, issues only really started as soon as I got in the lift. Floors were all extremely dirty with litter all over. Immediately got into the room which stank of cigarettes, it was clear the previous person had been smoking in the room from the Ash on the windowsill. The floors were dirty and the bed was 'made' as if by a school child at a youth hostel. The sink was filthy and had to be cleaned before I used it. Other patrons were extremely loud baking on all of the doors and threatening to kick them in if not let in. On the upside the shower was quite good, and unlike the rest of the room was clean. I am thankful that I was only there very briefly to 'sleep'

Dear Mr W., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Extremely basic and overpriced

Customer review rating 1.5/5

Dan Friends - 11/10/2021 Confirmed reviews ALL

Overpriced for a budget hotel and for what u get in the room. Paid for breakfast and it was appalling, nothing there just drinks, ended up going elsewhere to eat. Bed was standard and not very comfortable. Only good thing was that the room was clean

Dear Mr P., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Good Stay

Customer review rating 5.0/5

Mel P. Friends - 11/10/2021 Confirmed reviews ALL

Very welcoming, staff are lovely. Small room but we only needed a bed for the night. Was very noisy but that was down to other guests not the hotel.

Dear Ms P., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager
Customer review rating 3.5/5

Anonymous Friends - 10/10/2021 Confirmed reviews ALL

Nice, but basic. First night I had to move to another room, because my light turned on automatically every few minutes. That was quite annoying, but for the rest I've enjoyed my stay. I missed fresh buns and eggs in the morning though.

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Well located

Customer review rating 3.5/5

Lee Couples - 10/10/2021 Confirmed reviews ALL

Was easy to check. Only thing was the Door staff on the door at 5am. They were a bit intimidating

Dear Mr F., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Just what we needed. A bed for the night

Customer review rating 4.5/5

M Couples - 10/10/2021 Confirmed reviews ALL

Clean room. We arrived late after attending a wedding. Room was clean and tidy. We left the following morning, grateful for a hotel in a great location that didn’t cost the earth. No frills but that worked for us

Dear Ms F., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Good. Stay

Customer review rating 5.0/5

Anonymous Friends - 09/10/2021 Confirmed reviews ALL

Excellent staff did everything to help

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager
Customer review rating 3.5/5

Anonymous Friends - 09/10/2021 Confirmed reviews ALL

The room was clean, a bit small but over all it was good for the price and we paid.

Dear Ms R., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

A Must Stay in Birmingham

Customer review rating 5.0/5

Zarko Business - 09/10/2021 Confirmed reviews ALL

I am reviewing on behalf of our team. Most hotels are either lacking in service, reasonable prices and quality. This hotel has all three and the location is perfect. I see no reason to book in rooms for business related trips anywhere else in the area.

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

well located

Customer review rating 2.0/5

Abi Friends - 08/10/2021 Confirmed reviews ALL

staff and security were rude

Dear Ms C., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

good location, comfortable

Customer review rating 3.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

bed and pillows comfy. Good shower. TV didn't work, breakfast was disappointing, a bit noisy (but from road traffic so out of your control)

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Boothe Front Office Manager

Great Location for shopping and bars

Customer review rating 4.0/5

Gloria Friends - 04/10/2021 Confirmed reviews ALL

Was able to check in slightly earlier and had really friendly reception staff who changed our room from a double to a twin room with no hassle. large room with e-suite very basic room but comfortable and warm.

Dear Ms M., We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Boothe Front Office Manager

Cheap, clean, cheerful stay

TripAdvisor rating 4.0/5

Shaun65S 13/09/2021 TripAdvisor review

Room simple clean and quite modern looking. Functional but I really would not want to stay more than two nights as limited area to hang clothes up but perfect for one night or weekend stay. MY DOWN POINTS which a lot of people would not care too much about. In the Ibis Budget there are two lifts. three or four times on day I arrived and day I felt, bot hand sanitize stations in the lift was empty. Please check more regular. Would I stay again ??? YEAH to right.

Dear Shaun65S Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Raul Navarro

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