ibis Santo Andre 3 stars

Customer review rating (ALL Rating) 4.1/5 1,517 reviews

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Description

Hotel extras

  • 3 minutes by car from Santo André Bus Station

  • 5 minutes from downtown

  • A 40-minute drive to Sao Paulo - Congonhas Airport

  • Pet-friendly hotel! small animals are welcome here

  • Next to Celso Daniel Park, with several leisure options for families

Our accommodation(s)

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Hotel location

ibis Santo Andre

Av Industrial 885
09080510 SANTO ANDRE
Brazil

GPS:-23.64659, -46.535

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANTE

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,517 reviews

TripAdvisor Rating  4.0/5  953 reviews

fast checkout.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

check in demorado.

Dear Armando, We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, João Tozato Gerente Geral Ibis Santo André

bad stay

Customer review rating 0.5/5

Valter M. Couples - Confirmed reviews ALL

Terrible , the staffs are extremely rude, my husband was surgery and we needed support from a quiet place, it was under construction and the staff informed us that the morning cage was paid for, and at my check out the ALMIR staff told me to pay, I said that the communication between them was bad. Because each employee said something, we received very poor service from them. I am completely disappointed with the hotel and the service.

Dear Valter, Thank you for taking the time to tell us about your experience at the ibis Santo Andre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, João Tozato Gerente Geral Ibis Santo André

Well located

Customer review rating 4.0/5

Maria Families - Confirmed reviews ALL

It was a nice stay, thanks

Good stay

Customer review rating 5.0/5

Koffivi A. Solo - Confirmed reviews ALL

The hotel is really nice with workers friendly

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I like all things

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Other web-users rate our hotel

  • 301 reviews 9.2/10 Location
  • 628 reviews 5.2/10 Room
  • 629 reviews 7.1/10 Service
  • 29 reviews 3.7/10 WiFi
  • 299 reviews 6.1/10 Breakfast
  • 286 reviews 6.5/10 Cleanliness
  • 183 reviews 3.7/10 Value
  • 121 reviews 3.5/10 Food

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