ibis Santo Andre Hotel 3 stars

Customer review rating 4.3/5 7,824 reviews

ALLSAFE approved hotel

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ibis Santo Andre
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+ 12 Services

Hotel extras

  • 3 minutes by car from Santo André Bus Station

  • 5 minutes from downtown

  • A 40-minute drive to Sao Paulo - Congonhas Airport

  • Pet-friendly hotel! small animals are welcome here

  • Next to Celso Daniel Park, with several leisure options for families

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Santo Andre

Av Industrial 885
09080510 santo andre

Tel: +551149797800

Fax: (+55)11/49797801

Check-in from 12h00

Check out up to 12h00

  • Expresso brasileiro :  Santo André

  • Barra Funda :  Santo André

  • By plane

    CONGONHAS - INTERCITY BUS At 20km / 12.43 miles

  • By plane

    GUARULHOS At 27km / 16.78 miles

  • By train

    CELSO DANIEL At 0.5km / 0.31 miles

  • By train

    ESTACAO UTINGA At 2km / 1.24 miles

GPS :-23.647742, -46.534164

Hotel services


The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 180 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 10 floors
  • Languages spoken at the hotel
    • French
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
Access to property
  • Via Park
    • On site

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Santo Andre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,824 reviews

TripAdvisor Rating 4.0/5

938 reviews

Well located

Customer review rating 3.0/5

Lana B. Solo - 18/10/2021 Confirmed reviews ALL

Bedrooms are small Not competitive compared to other hotels in the area The breakfast crew for the most part we’re friendly but need better training on customer service

well located

Customer review rating 3.5/5

Glauco Business - 04/10/2021 Confirmed reviews ALL

The toilet was off from floor. The other things were ok

Atendeu a expectativa

Customer review rating 4.0/5

Fabricia Solo - 18/09/2021 Confirmed reviews ALL

A hospedagem atendeu a expectativa.

Very old hotel room

Customer review rating 2.5/5

Anonymous Couples - 17/09/2021 Confirmed reviews ALL

The hotel room was very old, but clean. The television and the bed were old and not comfortable.

Boa estadia

Customer review rating 4.0/5

Samuel Business - 10/09/2021 Confirmed reviews ALL


Well located. Super clean. Staff is amazing overall

Customer review rating 5.0/5

Flávia B. Families - 03/08/2021 Confirmed reviews ALL

Breakfast is impeccable, everyone who works at this hotel is amazing, from the valet park guy to the housekeepers, the front desk personal goes above and beyond to fulfill my needs. Overall I always have a great experience

Deterioration after pandemia

Customer review rating 3.0/5

Cristian M. Business - 29/07/2021 Confirmed reviews ALL

There were several aspects on the maintenance and cleaning that are worst than berore Covid

Good stay

Customer review rating 4.0/5

Rafael G. Couples - 12/07/2021 Confirmed reviews ALL

Santo Andre is a noce big city located in Sao Paulo; hotel is following covid precautions; clean and comfortable room but could care more about towels and soap.

excellent stay

Customer review rating 5.0/5

Andy F. Solo - 24/05/2021 Confirmed reviews ALL

convenient location close to mall hospitable staff, simple but comfortable room hyper clean

Customer review rating 4.0/5

Lucas A. Couples - 05/04/2021 Confirmed reviews ALL

Nice accomodations, but there was a lack of soap in my room (just one soap to wash hands and take a shower, for me and my girlfriend).


Customer review rating 4.0/5

Francisco Families - 08/02/2021 Confirmed reviews ALL

Atendeu as expectativas.

What a surprise!

TripAdvisor rating 4.0/5

HelenaMC_12 Friends getaway - 05/05/2018 TripAdvisor review

The hotel is well located, close to a shopping center and a large park on the other side. The rooms are surprisingly big for the Ibis standart. The service is very good. Almost everything there needs a better maintenance.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, General Manager Hotel ibis Santo André


TripAdvisor rating 5.0/5

alisonl789 Business - 29/10/2017 TripAdvisor review

Very enjoyable trip, this time ... we had a surprise, because the IBIS Hotel staff left a present for the lodgings; I was very happy to be able to do part of the developments and day of the hotel; friendships and relationships, are of great vitae for growth in life; the staff is great;

Dear guest, Our staff is very happy to have enjoyed the treats we left in your apartment We hope to see you soon. Gerente Geral Hotel ibis Santo Andre

Towels and so

TripAdvisor rating 4.0/5

osaserra Business - 09/10/2017 TripAdvisor review

Frequently the towels are Very rough hard, far tô Be amoite. During the breakfast the TV is too loud . The check takes a long time even if you are a frequently guest The breakfast is very good and the atendents present

Dear, We very much appreciate your comments regarding your stay at the ibis Santo Andre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. General Manager Hotel ibis Santo André

Hotel Quality

TripAdvisor rating 2.0/5

Carlos S Business - 31/03/2017 TripAdvisor review

Really disappointed with the service and the hotel, The service was bad and inopportune, there is no person with whom to communicate or complain at the hotel. rooms are small and do not have any type of service

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Santo Andre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager ibis Santo Andre

Very good

TripAdvisor rating 4.0/5

Adriana F Couples - 06/03/2017 TripAdvisor review

Every thing was wonderful But we was so tired that just don't want to let the room just to eat And you don't have service room It was a little problem If you change this the hotel will be perfect to our view

Dear Karina Canuto, We very much appreciate your comments regarding your stay at the ibis Santo Andre. It is always a pleasure to receive positive feedback. Thank you again. Sincerely, General Manager Hotel ibis Santo André

Very Good

TripAdvisor rating 4.0/5

Kenji F Business - 11/12/2016 TripAdvisor review

The Hotel is really nice and well located, close to the shopping mall and the Federal University of the ABC. The service was really nice. Both the bedroom and bathroom are large and very clean. The coffee is good!

Dear guest, Thank your for your replay. Ibis Santo André

Nice and confortable place

TripAdvisor rating 4.0/5

Renato M Couples - 24/11/2016 TripAdvisor review

Me and my girlfriend stayed at the hotel and we had a very good experience. The room and the bathroom was clean and is very confortable. Nice bed, in a calm place, so we could sleep very well. I recomend this hotel.

Prezado hóspede, Agradecemos os seus comentários sobre sua hospedagem no ibis Santo Andre. Permanecemos à disposição sempre que precisar! Ibis Santo André

Good location, higiene and service , but non trustable vallet

TripAdvisor rating 3.0/5

EdsonNOliveira Couples - 02/11/2016 TripAdvisor review

Online check in not worth, since you have to face queues anyway. Good service, excellent cleanliness , breakfast , location and staff. Guys from parking lot used unduly my car, and both seats (driver and passenger) were on wrong position as someone slept there. Also a complain regarding the toilet lights at the ground floor. As it has a presence sensor, if you are sat down at the toilet seat, the lights switches off although you are still sat down making your basic needs. Service, buffet, staff and location are good

Prezado hóspede, Agradecemos os seus comentários sobre sua hospedagem no ibis Santo Andre. Permanecemos à disposição sempre que precisar! Ibis Santo André

Good rate benefit/cost

TripAdvisor rating 4.0/5

noneas Business - 22/06/2016 TripAdvisor review

Very standard quality, well located, and good price for A Club members if bought in advance. Staff very helpfull, including backstage (reservation). I spent just one night, arriving late and leaving very early. in the morning

Prezado hóspede, Agradecemos os seus comentários sobre sua estada no ibis Santo Andre. Permanecemos à disposição sempre que precisar! Ibis Santo André

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