Novotel Suites Geneve Aeroport Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 2,661 reviews

Information message

Novotel Suites Geneve Aeroport
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+ 18 Services

Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Wellness area with 24-hour fitness room

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30
COINTRIN
1216 geneva
switzerland

Fax: (+41)22/7104600

Check-in from 15h00

Check out up to 12h00

  • Transports publiques Genevois:  10 PAILLY balexert

  • By plane

    AEROPORT DE GENEVE At 3km / 1.86 miles

  • By train

    GENEVE CORNAVIN At 4km / 2.49 miles

GPS:46.221112, 6.112778

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Our accommodation(s)

Our guest reviews for
Novotel Suites Geneve Aeroport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,661 reviews

TripAdvisor Rating 4.0/5

842 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good location, fantastic staff

Customer review rating 4.5/5

Michael Families - 27/11/2021 Confirmed reviews ALL

Nice stay at the Novotel Suites. The rooms are very practical and for a night before flying out it was all pretty easy. The staff though are incredibly friendly and accommodating at both the hotel and in the restaurant and it made our stay.

Well located

Customer review rating 4.5/5

Christopher W. Solo - 24/11/2021 Confirmed reviews ALL

I like the location with its convenient public transport to both the city and airport. The hotel is functional and good value.

Dear GUEST, Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Suites Genève Aéroport We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to our hotel in the near future. Yours sincerely, Nicolas Philippe Assistant Manager

Excellent stay

Customer review rating 5.0/5

Tom D. Couples - 20/11/2021 Confirmed reviews ALL

Overall very happy. Very clean and practical, and really supporting Staff.

Dear TOM D., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Amazing

Customer review rating 5.0/5

Jean A. G. R. Families - 09/11/2021 Confirmed reviews ALL

Super nice, the hotel and the workers.

Dear JEAN & GINA r., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Very pleasant stay

Customer review rating 5.0/5

Stepank Families - 01/11/2021 Confirmed reviews ALL

Clean and calm hotel. Perfect location - it is opposite to big shopping centre Balexert, a few minutes by bus from the Geneva airport and close to trams to CERN and the city centre.

Dear StepanK We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Thanks.

Customer review rating 5.0/5

Bulent I. Business - 31/10/2021 Confirmed reviews ALL

Everything it was perfect thanks.

Dear BULENT I., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Really good Stay

Customer review rating 4.0/5

Danijel Families - 25/10/2021 Confirmed reviews ALL

We spend 4 days in the hotel with our 2 kids of 7 years old. The room was as on the picture. A lot of space, clean. People at the reception are really friendly and helpful.

Dear DANIJEL, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Good location

Customer review rating 3.5/5

J Business - 22/10/2021 Confirmed reviews ALL

The rooms at Novatel suites where nice but the room never cooled down. The windows where locked and when as I was told they cannot unlock the. The staff was nice and helpful.

Dear J, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. Depends of the period, the temperature inside and outside are completely different and this is not possible to adapt the regulation of the temperature for every guest - during the same times, some people complain about the temperature too cold, other guest about temperature too high... this is really difficult for us but we do our best in order to have 21°C in the room every day during the year Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Very friendly staff + great rooms

Customer review rating 5.0/5

Andrew B. Families - 18/10/2021 Confirmed reviews ALL

I stay regularly at the Novotel Suites with my two young children. The staff are always amazing and the family room is just brilliant and clean.

Dear ANDREW B., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager
Customer review rating 4.5/5

Alexg Business - 16/10/2021 Confirmed reviews ALL

always kind personnel , good room and parking spot

Dear Alexg, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Family Friendly

Customer review rating 5.0/5

Yasir M. Q. Families - 16/10/2021 Confirmed reviews ALL

The stay was very well and very family-friendly. We were welcomed with stuffed toys for the kids at the reception. The room was really big and perfect for a family of 4.

Dear YASIR MAHMOOD Q., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great stay super service

Customer review rating 5.0/5

Paul H. Business - 16/10/2021 Confirmed reviews ALL

A warm welcome, well appointed and super clean room, extremely helpful and courteous staff, good restaurant with good food, would definitely stay here again. This hotel is a credit to Accor.

Dear PAUL H., We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Friendly and spontaneous staff

Customer review rating 4.5/5

Cas Couples - 14/10/2021 Confirmed reviews ALL

Calme hotel with friendly and spontaneous staff with a real smile. Convinient loacation between the Airport and the city center. With the free public transport, only 5 minutes by bus to the airport and 15 to the city center. The busstop is in front of the hotel. I especially liked the fact that you didn't hear anything when inside the room. No noise from other rooms or from outside.

Dear Cas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Philippe Assistant Manager

Well located for me, very nice personnel, always helpful.

Customer review rating 5.0/5

Per L. Solo - 29/09/2021 Confirmed reviews ALL

Novotel Suites is my favorite hotel in Geneva. Very easy to drive here and parking is available in the hotel garage. In addition, a restaurant adjacent to the hotel. The breakfast is good, especially because I get it served in my room. The staff helped me book the rooms for a weekend family stay at the Accor Fairmount in Geneva, and for that I am grateful. My upcoming stays at Novotel Suites are already booked, and I look forward to my upcoming visits.

Thank you very much Mr L. for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Average Hotel

Customer review rating 3.0/5

Yizhar Solo - 28/09/2021 Confirmed reviews ALL

Good location near the Balexert mall. Large rooms. It's a pity that there's not much in the room itself.

Dear YIZHAR, Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Philippe Assistant Manager
Customer review rating 5.0/5

Judit Business - 21/09/2021 Confirmed reviews ALL

It was very good

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Suites Genève Aéroport Team.

Top

Customer review rating 5.0/5

Anonymous Business - 20/09/2021 Confirmed reviews ALL

Top

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Suites Genève Aéroport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. L'équipe Novotel Suites Genève Aéroport.

Novotel Suites Airport Geneva

TripAdvisor rating 5.0/5

Per1936 31/08/2020 TripAdvisor review

My favorite hotel in Geneva is Novotel Suites Airport. Due to private matters, I visit Geneva a couple of days each week. For each visit I choose Novotel Suites Geneva Airport. I come by car and Novotel Suites has a garage under the hotel which suits me perfectly. There is a restaurant that serves lunch and dinner and it is well suited to eat at. All the staff are exceptionally friendly and helpful. I'm really happy to stay at Novotel Suites.

Great location for families and amazing rooms.

TripAdvisor rating 5.0/5

ashwinnp Family - 30/12/2019 TripAdvisor review

Great location for families as a big mall is opposite and bus stop is also nearby. Rooms are big with brand new interiors. Amazing Breakfast was available from 6 in morning to 10. am which is great for families on early day trips .

Dear ashwinnp, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great 2 nights stay

TripAdvisor rating 5.0/5

sdeniz80 Family - 26/11/2019 TripAdvisor review

As a family of four with two kids we had a family room and had great 2 nights stay here. The staff at the front door are extremely friendly and helpful. As we arrived in the room warm and personalized welcome message as well as small lovely gifts for the kids made us very happy and we felt special. The hotel is very conveniently located close to the airport and easily accessible by the bus number 10. There is a huge shopping mall, Balexert, right opposite. The hotel provided free transport cards for the duration of our stay which was great. The room was well decorated, very clean and spacious. We had enough space for 4 suitcases. There was a Bluetooth speaker which we connected easily to listen to the music in the room. There was a fridge, tea and coffee making facilities and even a microwave in the room. The beds were comfy even though one was a sofa bed. The only drawback was that the windows were locked. We were told that this is due to legal safety obligations for the rooms overlooking to the street. Overall we had a great stay and would definitely recommend.

Dear sdeniz80, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

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