芭堤雅美居酒店 4 星

best hotel best service exelent stuff i will come back this hotel.best location The hotel is in a quiet area a short walk to the seafront This is my third time at the hotel and I'm sure I'll be back again. I would like to recommend Tim the reception manager who was very kind and professional

I stay at many great Accor hotel in the world, but this hotel is on top of my list. It is always a great pleasure to stay here. The hotel staff is utmost friendly and always try their best to accommodate all your wishes. The room are comfortable and perfectly cleaned everyday

Enjoyed the stay despite asking for a room on a high floor and getting only the second floor. Was offered a room on a higher floor but only a twin room which was not practical. Noise for a change was very acceptable as previous visits were ruined by noisy groups, No teapot in room which would have made my stay better.

房间干净简约大方，就是卫生间有点小，总体来说满意

prime location for any activity you have in mind however toooo many cheap tourists from India who only stay 1 or 2 nights but make a mess of the place and parties up to 11pm with loud music which prevents you to sleep. Also as Accor members there are no decent food outlets in Mercure of the sister hotel Baracuda next door where we could have dined at discount

Good location and value for money. I try to have 2 holidays each year at Pattaya Mercure. There are lots of facilities nearby within walking distance e.g. restaurants, bars and beach. The hotel staff are always friendly and helpful.

you can enjoy nice pool, good breakfastand and friendly waiters. Hotel is situated nearby the city but very quiet. atmoshere in the house is very nice, especiallly at reception you get a friendly welcome.

This property Seems to be rotting as the rooms are pathetic state,nothing in the room works.Tv, shower,locker,worst ever stay in Accor,It was prepaid booking otherwise I would have shifted to another propert.Breakfast was also already paid for and it was pathetic,Chef should be fired for that quality of food and menus selection also ,also maintenance head should also be fired,as everything in the hotel is either not working or broken.My Pattaya visit was affected because of Mercure hotel.

位置好，有陽台，價值超值，游泳池很大。

Overall the hotel was good although the bathroom was small and needed renovation. The pool was closed for renovation but used pool at sister hotel. Unfortunately the stay was ruined by groups of Indian men shouting in the corridor. One night was woken at 2.30 by an Indian man fighting with a Thai girl over money. The large groups of men make this hotel unsuitable for families now. It is a shame because the Mercure staff are so wonderful.

酒店闹中取静，美中不足就是设施有些陈旧

Position in a perfect place close to shops, the beach and not too far from the nightlife. Fantastic swimming pool and so friendly staff. Ideal hotel for families with an area for children entertainment.

The Mercure Pattaya is a very good value for money hotel towards the southern end of the main beach area. A couple of blocks inland from the beach means it is fairly quiet. Decent sized rooms and a good standard of services. Will stay again.

Mercure Pattaya Stayed here in September 2019 The location is central for restaurants, shopping; dept stores bars and the beach etc. I enjoyed my stay here the staff were very helpful room service good. I had the deluxe room with a Queen Size bed which was very comfortable the room is of good size with tea making facilities. Wardrobe only had 3, hangers for clothes which also had a safe inside. The refrigerator was very small. In the bathroom there was a powerful rain shower, the one criticism I have the bathroom was very small there was a very narrow corridor into the shower and the show cubical was very small, the wc and the wash basin was cramped together. There is a buffet breakfast with a very extensive menu and a pleasant environment to enjoy your food. There is also a separate area for Accor club members to have their breakfast which offers a few extra options that none members don’t have. There’s a nice swimming pool with loungers around the pool, So overall I’m not sure if I would book again wood need to book another room type with a bigger bathroom.

Room had fridge not working, door lock battery flat so locked out and had to wait for maintenance servicing late at night 4am. However these problems were rectified by the staff who are very pleasant both at reception and pool bar. Compensation given for being locked out of room late nite. Just needs tracking of battery life for the doors and staff check if fridge working when stocking it. But a pleasant place to stay otherwise and excellent staff.