Mercure Паттайя 4 звезды

Примечание: Tripadvisor 4.0/5 Отзывов: 1 646

Особенности отеля

  • Веселые развлечения и детское меню при использовании пакета MyKids

  • Посетите мастер-классы по приготовлению коктейлей, воспользовавшись пакетом MyGlass

  • Бассейн с водными горками, фонтанами, плавучими платформами и водяными завесами

  • Детский клуб с консолями PS4, книгами, настольными играми, проектором!

  • Активные мероприятия у бассейна и в фитнес-зоне

сертифицированный отель ALLSAFE

Наши номера

Расположение отеля

Mercure Паттайя

484 Moo 10, Pattaya Second Road Soi 15

GPS:12.926793, 100.879402

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар

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Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг TripAdvisor  4.0/5  Отзывов: 1 646

Urgent renovation needed

Примечание: Tripadvisor 3.0/5

Journey32234421646 Реальные отзывы TripAdvisor

Good room valued for money but pool need urgent renovation. Front desk Service is average concierge much more better. No staff standby at kid club. TV channels so poor picture unclear with limited channels

Well done Mercure Hotel

Примечание: Tripadvisor 5.0/5

Meander737255 Реальные отзывы TripAdvisor

I have stayed in this hotel many times & the reason for it is, it is just a great hotel. the staff are freindly, rooms are clean & tidy , nice clean pool. & very close to the sea front & bars. real value for money.

Location 10/10 for party animals

Примечание: Tripadvisor 3.0/5

4texplorer Solo travel - Реальные отзывы TripAdvisor

Basic hotel. Do not expect much and you are fine. Besides people who stay here are for it’s nightlife! Two 7-11s nearby, supermarket also located at avenue shopping mall. Only downside is not much restaurants within 5mins radius. Had a peaceful sleep.

Dear 4texplorer, thank you for the honest feedback and do allow me to apologise that your expectations were not met during your stay with us this time round, renovation works have been scheduled to be done and completed this year, we hope to have the chance to serve you better in future. Do take care till then, cheers. Sincerely, Dominique Chia Operations Executive Mercure Hotel Pattaya

Not a good experience

Примечание: Tripadvisor 3.0/5

Carol N Couples - Реальные отзывы TripAdvisor

Check in was a mess, suggest the staff given a course in customer service particularly the lady in glasses, was told room not ready for 1 hour, other groups Checkng in whilst we waited, mentioned that we were gold members but to no avail. The room we were given was abysmal, not clean, no chairs or table on balcony, air conditioning unit blowing hot air making it impossible to sit out anyway. Coming back in evening, lights working, then not, after 4 times complained, sent boy up, couldn't open door as security chain stuck, eventually got door open, given card so hallelujah lights working again, told not to use security chain. Complained and was given a much better room. The members lounge for breakfast was full of mosquito. There were no glasses for the fruit juice and no bowls for cereals, no checks on the door and people wandering in and out. Was told that there was no Internet check in, although signs said different. Not a good experience at all.

Dear Carol, do let me firstly apologise on behalf of my team for their behaviour, which is totally unacceptable, our hotel do follow a strict check in timing of 2pm, with charges inclusive for early check ins or to availability, we would like to explain that Accor membership benefits do also take effect upon availability only throughout all levels, we truly regret that we could not facilitate a upgraded room or priority check in on the time of your arrival. Overall, we have taken your feedback into serious consideration and would like to announce that upgrading works have been scheduled to be completed this year, we would love to have you back once more to make your experience a memorable and enjoyable one, thank you. Sincerely, Dominique Chia Operations Executive

Acceptable for the price, no frills. Needs urgent renovation !

Примечание: Tripadvisor 3.0/5

DRLuxury Деловые путешественники - Реальные отзывы TripAdvisor

So so hotel with lots of maintenance issues. Totally worn and really needs a complete renovation. I got a nice corner terrace (what they call it) suite/room which was ok but no soundproofing and drunk bum tourists yelling in the hallways at 1 am. Not really a good hotel but still acceptable for this Sodom and Gomorrah Pattaya. Unfortunately we had a business meeting in this good forsaken city so I had to go. Would not come back, neither to the hotel nor to the city. The normal rooms are like a third of my ‘suite’. Lots of Russian tourists. Breakfast was good with some nice dishes. The bar and restaurant closes at 8 pm. Unbelievably bad. Well, they hate to work and it shows.

Dear Mr. DrLuxury, do allow me to apologise for your bad experience with us, we are aware of the issues and hereby pleased to announce upgrading works had been scheduled to be completed this year, we would really love to have you back in future so that we could make your experience with us a more memorable one, do take care:) Sincerely, Dominique Chia Operations Executive Mercure Hotel Pattaya

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