Went for Celtic convention. Staff brilliant great location friendly happy Very clean

My shower was broken, the light didn’t work properly and the balcony door was broke - very poor quality room. Staff are really nice and friendly though and hotel is central to most things

Overall, the experience of my stay was satisfying. The room with a balcony was a plus. However, I didn't understand why the pool party was still allowed, given the pandemic around the world. Many of the white women, apparently drunk, made loud noises until 5 AM. Generally, I liked the hotel and my stay. It is just the guests who were staying there should show some respect and rules regarding social distancing, for keeping themselves and us safe!

Had a great 10 nights well looked after by wonderful staff.Hope to be back when this convid-19 is behind us.. Slainte

Stayed nine days and staff were great, my morning coffee from Pha at breakfast was a delight, The hotel is in a good location and easy walk to access Beach Rd No2. ,The service from housekeeping ,restaurant, bar, reception all work to provide an enjoyable experience. Accor Lounge area at Breakfast GREAT Enjoy your stay

Stayed for the LOS Celtic festival, sadly due to the Corona virus situation I had to cut my stay short by a week. I would recommend this hotel as it's nicely situated and quiet at night. Staff were extremely friendly and helpful.

Efficient staff at check in, noisy aircon, bar still has warm beer.

I booked a room with a balcony. Yes i did get a room with a balcony, what i didnt book , obvious when i walked in the room, was i didnt book any furniture on the balcony! Seriously, no chairs on the balcony? DO i sit on the floor? How much is it to book furniture for the balcony? Was the furniture on strike? Is the balcony a furniture free zone?

I have stayed at the Mercure many time and I always find the rooms clean, the staff friendly and supply great service. The pool and cafe area are a plus for the Hotel.

Located in center of Pattaya with easy walking access to the beach and shopping on 2nd Road. Comfortable bedroom and bathroom facilities. A very nice buffet breakfast, Staff are very pleasant and accommodating.

Stayed here over 50 times. Really love all the staff here. Location is great central pattaya rooms big shower/bathroom old but spotlessly clean. Pool area really big. Great hotel but even better staff

Cha Cha is a very nice and active staff, I like her. The room is big and clean, breakfast quality is within expectation. This hotel is already old and outdated, but still good value and acceptable. However, the hotel must improve their WiFi speed and stability, today is 2020.

Enjoyed our stay apart from very noisy guests two or three nights a week. One incident was successfully dealt with by security. Rooms could do with an upgrade, and pool is in need of repairs. Apart from that, we had an enjoyable stay, mainly due to very pleasant staff.

- Very good location centrally Pattaya - Very nice staff, greeting you all the time - Nice rooms, but a bit small, especailly bathrooms where you have to go outside just to change your mind...... - Reasonably priced - Easy booking online - Very nice pool area with massage/spa center.

Bit noisy, speakers blasting outside bar & we could hear in room on 4th floor. Plenty of Indians without manners staying & a lot did not use the tongs provided for food but, at least, they were fairly quiet compared to some other reviews. All staff were friendly and helpful. Rooms are looking a bit dated & in need of an upgrade. Location is fine & not too far to shopping centre, bars/restaurants and the beach.