Name: Mercure Pattaya
Address: PATTAYA, 20150, THAILAND
Telephone: (+66)38/425050

Mercure Pattaya 4 stars

Customer review rating (ALL Rating) 3.8/5 53 reviews

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Description

Mercure Pattaya

Hotel for travellers looking for local and authentic experiences

Mercure Pattaya Hotel was recently renovated and the new additions have set the bar higher for all Pattaya Hotels. Upon arrival guests will see how well Mercure marry local and traditional with contemporary and international flare. Mercure has taken guest services to the next level by anticipating the needs of families, business travellers, holiday makers and even those who choose to travel with pets. Choose from several dining options or even a Cooking Class to take the cuisine of Thailand home with you.

Upon arrival, guests will see how well Mercure Pattaya marries contemporary and traditional with local and international flare. Mercure Pattaya has taken guest services to the next level trying to anticipate the needs of families, business travellers, hol Mercure Pattaya Hotel is part of the exclusive MyResorts program that provides rewarding resort experiences for ALL-Accor Live Limitless members.

Hotel extras

"Fun activities & kids meals with MyKids package
"Indulge in cocktail making lessons with a MyGlass package
"Pool has water slides, fountains, floats & water curtains
"Kid's Club with PS4, Books, Board Games, TV Projector!
"Activities by the Pool & at Fit Park

ALLSAFE approved hotel

Hotel location

Mercure Pattaya

484 Moo 10, Pattaya Second Road Soi 15
20150 PATTAYA
Thailand

Telephone +66 38 425 050

+66 38 425 080

EKKAMAI BUS STATION: 38 PATTAYA NUA
MORCHIT BUS STATION: 9904 PATTAYA NUA

By plane
BANGKOK INT AIRPORT At 120km / 74.57 miles

GPS:12.926793, 100.879402

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Breakfast
Bar

M CAFE

MCafe offers an eclectic selection of traditional Thai & International cuisine. With a choice of either alfresco or indoor dining, MCafe has the flexibility to suit your precise needs. The restaurant is open for private bookings or events only.

AQUA POOL BAR & CAFE

Sample the best of Asian, Halal, Indian & Western delights from our menu, with a dedicated kid's menu available as well at the all new Aqua Pool Bar & Cafe. The décor is enhanced by the stunning colors on the walls, furniture, boutique decorations & more

GATEAU MAISON

A French-style pâtisserie offering finest selection of irresistible cakes, pies and breads to please even the sweetest of tooths with the promise of a truly authentic, fresh and delicious experience. Crafted with French tradition, baked with Thai Devotion

Our accommodation(s)

Superior 1 Queen-size Bed

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City View, Pool side Note

*Subject to availability

Superior Twin Beds

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City View, Pool side Note

*Subject to availability

Coffee/tea making facilities
Bathrobe

Deluxe 1 Queen-size Bed

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City View, Pool side Note

*Subject to availability

Coffee/tea making facilities
Bathrobe

Deluxe Twin Beds

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City View Note

*Subject to availability

Coffee/tea making facilities
Bathrobe

Our guest reviews

Excellent staff

Richard Families - 6/21/2022 Confirmed reviews ALL

The staff were very helpful and friendly, good rooms and location

Best staff

Russell Solo - 6/20/2022 Confirmed reviews ALL

Mercure staff, especially the cleaners, are super friendly and accomodating. Only criticism on Mercure was the fridge was not cold and bathroom could do with an update

Build is showing it age

Wayne W. Friends - 6/16/2022 Confirmed reviews ALL

The staff were excellent have stayed before and the building is now showing it age and requires urgent attention with maintenance as my hot water was Luke warm at the best and the general appearance needs a good clean up

Excellent

Janardhan Friends - 6/15/2022 Confirmed reviews ALL

Except stay.

Will not return

Anonymous Couples - 6/8/2022 Confirmed reviews ALL

Even at a reduced rate, I felt your hotel was overpriced. The rooms were old. The location was terrible, and the benefits for members did not make it worth it. I only booked because of my ALL membership -- next time, I will go somewhere else, even if I don't get the points.

Dear Mr. Allen D., Thank you for taking the time to tell us about your experience at the Mercure Pattaya. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Chunlika KHAMLA Cluster Front Office Manager

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