Mercure Pattaya 4 stars

Enjoyed the stay despite being on the second floor after requesting a high floor. I was offered the 7th floor but a twin bed which would be no good for me. Still it was quiet which was a concern for me as my last stay had been blighted by a company get together that created excessive noise. I was on the 13th floor then but the behaviour in the pool ruined my ability to have an afternoon nap. I moved that time to a room away from the pool and that was what I needed on this trip which, thankfully, I was given. Staff friendly, room pleasant but no kettle which I always like. Still room was functional and clean, bed was comfortable.

People are very very nice. Service is good. Only one thing. Not enough chairs and towls at thd swimmingpool

``````great stay the room was great and clean, the the staff were very helpful, friendly, fun & polite. However the only complaint that I have is the lack of sunbeds around the pool which may sway me to look at other Hotels

Was a disaster of a stay 3 times in a week we complained about noise and people running up down corridors shouting The sun beds are a joke , every morning we was having to get up at 5am to secure sun beds people and large crowd putting them out at 2230 Spoke to front desk daily and even emailed the hotel both with no response at all spoilt my week in Pattaya to be we was due back next week but have cancelled and booked other hotels

Very good hotel room was kept clean every day and the staff were very friendly and helpful .The pool area was very spacious although a few more sun beds would have come in handy

Terrible hotel, noisy and dirty. Will never stay again.

Enjoyed the stay despite asking for a room on a high floor and getting only the second floor. Was offered a room on a higher floor but only a twin room which was not practical. Noise for a change was very acceptable as previous visits were ruined by noisy groups, No teapot in room which would have made my stay better.

The rooms need to be refurbished to ensure satisfactory and appropriate noise reduction.

Bed was damp, closet was not properly cleaned when we first checked in.... No welcome drinks and all

Welcome drink did not include alcohol and aircon would only turn off or on it was hard to find ideal temperature, resulting in being sick. However staff are always great

The room is clean. And the hotel have all facilities that I need i.e. kid swimming pool, kid club room.

Overall services and property quality are totally below the expectation. Not impressed and not a good experience spent.

You are always one of my choice once I have to go to Pattaya.

Good location but need to improve bathroom shower broke down. Staff has great service mind, shower was fixed right after we inform front desk.

prime location for any activity you have in mind however toooo many cheap tourists from India who only stay 1 or 2 nights but make a mess of the place and parties up to 11pm with loud music which prevents you to sleep. Also as Accor members there are no decent food outlets in Mercure of the sister hotel Baracuda next door where we could have dined at discount