Mercure Pattaya

Mercure Pattaya 4 stars

Customer review rating (ALL Rating) 3.8/5 53 reviews

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Description

Hotel extras

  • "Fun activities & kids meals with MyKids package

  • "Indulge in cocktail making lessons with a MyGlass package

  • "Pool has water slides, fountains, floats & water curtains

  • "Kid's Club with PS4, Books, Board Games, TV Projector!

  • "Activities by the Pool & at Fit Park

ALLSAFE approved hotel

Hotel location

Mercure Pattaya

484 Moo 10, Pattaya Second Road Soi 15
20150 PATTAYA
Thailand

  • EKKAMAI BUS STATION:  38 PATTAYA NUA

  • MORCHIT BUS STATION:  9904 PATTAYA NUA

  • By plane

    BANGKOK INT AIRPORT At 120km / 74.57 miles

GPS:12.926793, 100.879402

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  53 reviews

TripAdvisor Rating  4.0/5  1,627 reviews

Excellent staff

Customer review rating 5.0/5

Richard Families - Confirmed reviews ALL

The staff were very helpful and friendly, good rooms and location

Best staff

Customer review rating 4.0/5

Russell Solo - Confirmed reviews ALL

Mercure staff, especially the cleaners, are super friendly and accomodating. Only criticism on Mercure was the fridge was not cold and bathroom could do with an update

Build is showing it age

Customer review rating 3.0/5

Wayne W. Friends - Confirmed reviews ALL

The staff were excellent have stayed before and the building is now showing it age and requires urgent attention with maintenance as my hot water was Luke warm at the best and the general appearance needs a good clean up

Excellent

Customer review rating 5.0/5

Janardhan Friends - Confirmed reviews ALL

Except stay.

Will not return

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Even at a reduced rate, I felt your hotel was overpriced. The rooms were old. The location was terrible, and the benefits for members did not make it worth it. I only booked because of my ALL membership -- next time, I will go somewhere else, even if I don't get the points.

Dear Mr. Allen D., Thank you for taking the time to tell us about your experience at the Mercure Pattaya. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Chunlika KHAMLA Cluster Front Office Manager

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