ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.3/5 3,434 reviews

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47 Lillie Road, Earl's Court, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Grab a bite at Barnaby's, where you'll find home dining with a twist!

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

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Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,434 reviews

TripAdvisor Rating  4.0/5  54 reviews

Good Value and Well Located

Customer review rating 4.0/5

P-j Couples - Confirmed reviews ALL

The staff were welcoming, friendly and efficient. The room clean and spacious and the beds really comfortable. The bathroom was spotless and well laid out. Having a covered car park on site is an huge benefit and it is only a very short walk to West Brompton Tube.

Dear Penny, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff welcoming and efficient, and that you appreciated the cleanliness and spaciousness of our rooms. It's always rewarding to learn that guests enjoyed the comfort of our beds and the layout of our bathrooms. However, we regret to hear about the issues you encountered with the room temperature and the television signal. We understand how these aspects can impact your stay and apologize for any inconvenience. We also acknowledge your preference for a more secure WiFi connection and appreciate you bringing this to our attention. Nonetheless, we are pleased that the convenience of our on-site covered car park and the hotel's proximity to West Brompton Tube station met your expectations and contributed to a positive experience during your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Manish Dulal, Guest Relations Manager

Excellent Stay

Customer review rating 4.5/5

Shaun Solo - Confirmed reviews ALL

I stay here regularly when attending Chelsea matches. Well located for that purpose, clean, comfortable rooms, very friendly staff and good breakfast. Perfect for my needs each visit

Dear Shaun, Thank you very much for this kind review of your recent stay. We are delighted to hear that you had an excellent experience at our hotel. It's wonderful to know that you found our rooms clean and comfortable. We take great pride in maintaining high standards of cleanliness throughout our guestrooms. We're also pleased that you appreciated our friendly staff, as we strive to provide warm and attentive service to all our guests. However, we sincerely apologise if your ALL membership status was not recognised during your stay. We value our loyalty programme members and aim to ensure they receive all the benefits they are entitled to. We will review this with our front desk team to improve our member recognition process. Nonetheless, we're glad you enjoyed our breakfast offerings and found our location convenient for attending Chelsea matches. Our proximity to Stamford Bridge stadium, just a short distance away, makes us an ideal choice for football fans. Finally, we're happy to hear you had a pleasant experience at Barnaby's Lounge, our on-site bar. We look forward to seeing you again soon. Best regards, Manish Dulal, Guest Relations Manager

Well located, comfortable stay (very close to Come Alive experience)

Customer review rating 4.0/5

Mark Families - Confirmed reviews ALL

Enjoyable stay with 3 in the room. Sofa bed not as comfortable as some but the main bed was excellent. Could have done with a main light in the room, but everything was clean and the breakfast was good. We had dinner in the lounge and the food served in there exceeded expectations. Overall, I would recommend the hotel and would stay again. 24hrs of parking is £20 but I guess that's normal for central London. Would have been nice to have parking included in the price of the room, but you can't have it all!

Dear Mark, Thank you for taking the time to share your review. We are delighted that you enjoyed the comfort of our main beds, the cleanliness of our rooms, and the quality of our breakfast offerings. The effort we put into ensuring our guests have a comfortable and enjoyable stay is reflected in your positive remarks, and we're thrilled that our dinner service exceeded your expectations. However, we note your comments regarding the sofa bed comfort, and understand that not having a main light in the room may have been inconvenient for you. We apologize if this aspect did not quite meet your expectations. Finally, we're pleased that our hotel's location contributed positively to your experience, allowing you to easily access the myriad attractions London has to offer. Your endorsement of Mercure & ibis London Earls Court is much appreciated, and we're glad that, overall, you would recommend our hotel. We hope we will have the opportunity to see you again in the future. Best regards, Manish Dulal, Guest Relations Manager

Accessible Room

Customer review rating 4.5/5

Rob Couples - Confirmed reviews ALL

Brilliant -parking just outside the hotel and our accessible room was just outside the lift, which was very clean and comfortable. Breakfast was great and staff were very helpful and polit.

Dear Rob, Thank you for taking the time to share your review. We are delighted to hear that you found our team polite and friendly, and that you appreciated the cleanliness of our hotel. It's great to know that our efforts to provide a comfortable and welcoming environment have been recognized. We hope we will have the opportunity to see you again in the future. Best regards, Manish Dulal, Guest Relations Manager

Good

Customer review rating 4.0/5

Nicola Families - Confirmed reviews ALL

I enjoyed our stay the room and staff was lovely Only downsize is our room would only heat to 16 which was far to cold

Dear Nicola, We are delighted that you found our staff lovely and enjoyed your stay at Mercure & ibis London Earls Court. It is our aim to provide a welcoming atmosphere and comfortable accommodations for all our guests. However, we are sorry to hear that the temperature in your room was not to your satisfaction. We understand how important a comfortable environment is and apologize for any inconvenience this may have caused. Our hotel rooms are equipped with heaters which can be made available upon request, and we regret if this was not adequately communicated to you during your stay. We hope you were able to appreciate our central location in London's vibrant Fulham neighbourhood, conveniently close to many attractions and public transport options. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Manish Dulal, Guest Relations Manager

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Other web-users rate our hotel

  • 2,785 reviews 9.4/10 Location
  • 4,017 reviews 7.2/10 Room
  • 3,218 reviews 9.1/10 Service
  • 95 reviews 6/10 WiFi
  • 1,691 reviews 9.2/10 Breakfast
  • 1,505 reviews 8/10 Cleanliness
  • 771 reviews 6.6/10 Amenities
  • 761 reviews 8.5/10 Food

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