Palazzo Caracciolo Napoli - MGallery 4 gwiazdki
Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 308
Via Carbonara 112
80139 Neapol
Włochy
CAPODICHINO W 8km / 4 mil
NAPOLI CENTRALE W 1km / 0 mil
Pozycja GPS:40.855141, 14.261048
Zameldowanie od: - Wymeldowanie do:
Restauracja oferuje ciepłą, nieformalną atmosferę oraz historyczne otoczenie. Można tutaj skosztować dań lokalnych, jak i tradycyjnych wzbogaconych o smaki śródziemnomorskie i podawanych przez nienaganną obsługę.
W strefie fitness znajdują się bieżnie, rowery stacjonarne, sprzęt do ćwiczeń siłowych (regulowane hantle, wielofunkcyjne ławki do ćwiczeń i eliptyczne rowery). Strefa fitness jest otwarta przez całą dobę, 7 dni w tygodniu. Wstęp darmowy dla gości hotelu.
Dostępne pomieszczenie
Dostępne pomieszczenie
Dostępne pomieszczenie
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcejSoulless
Ocena na stronie TripAdvisor 3.0/5
AMS_1194 Solo travel - Opinia zatwierdzona w TripAdvisor
Dear ,AMS_1194, We would to thank you for sharing your MGallery experience at Palazzo Caracciolo. The opinion of our guests is fundamental for us in order to carry out the necessary corrective measures to provide the best stay experience in terms of professionalism and quality of services. Your evaluation reveals that we still have room for improvement, so our commitment is total. Palazzo Caracciolo is an evocative and elegant 16th-century residence, traces of which are evident in the three large areas of the hotel, including the monumental staircase, cloister and olive garden. Despite the recent renovation of the structure, it was crucial for us to preserve its historicity. We are extremely pleased to learn that you appreciated the central location of our Renaissance palace, a short walk from the historic centre, an area well served by public transport, making it an important junction for the main attractions of the city and its surroundings, such as in your case, the Amalfi Coast. Furthemore, we are even more delighted to learn that you appreciated the professionalism and friendliness of our staff, who are always ready to give our guests a warm welcome and offer them the information they need to fully explore the Neapolitan experience. At the same time, we regret that you were not able to fully enjoy your MGallery experience. Regarding the absence of in-room kettles, due to the Covid-19 health emergency, these facilities have been removed in order to safeguard the health of our guests. However, this can be requested upon explicit request to our staff. Our resources are dedicated with great enthusiasm to achieving the required standards. Therefore, you will understand that what you have described does not reflect us and we renew our apologies. Hoping you will give Palazzo Caracciolo - MGallery a second chance in the future, we send you our best regards. Barbara Brunelli General Manager
.In general,higher level MGallery
Ocena na stronie TripAdvisor 4.0/5
Momokichiboo Opinia zatwierdzona w TripAdvisor
Dear Momokichiboo, Thank you very much for sharing and rating your stay at Palazzo Caracciolo - MGallery. The opinion of our customers is an invaluable source, as well as a motivation in the pursuit of excellence in the hospitality world and the crowning achievement of our daily commitment and dedication, whose goal is the extreme satisfaction of our guests. At the same time, we deeply regret to read that we did not meet your expectations concerning the service in the Restaurant - La Cucina. Please accept our sincerest apologies for such dissatisfaction. Palazzo Caracciolo strives daily to offer its guests memorable experiences, in full respect of the authentic Neapolitan spirit and warmth. Our resources are dedicated with great enthusiasm to achieving the standards set. Therefore, you will understand that what you describe does not reflect us and we renew our apologies. At the same time, we are pleased to hear that our restaurant manager fully lived up to your expectations. I have personally passed on your feedback and it joins my sincerest thanks. Hoping you will give Palazzo Caracciolo - MGallery a second chance in the future, we warmly greet you. Barbara Brunelli General Manager
Amazing
Ocena na stronie TripAdvisor 5.0/5
theworldexperiencing Rodziny - Opinia zatwierdzona w TripAdvisor
Dear Theworldexperiencing, Thank you for staying at Palazzo Caracciolo - MGallery and for sharing your recent stay experience. We are pleased to learn that you could appreciate our entire hotel, from the central location and elegance of our Renaissance palace to the professionalism and friendliness of our Staff, who work daily to provide the best experience for our guests. The entire team joins me in thanking you for your positive feedback. Your evaluation represents a source of pride and nourishment for our passion to grow in the hospitality world. However, we regret to learn that our wellness area did not meet your expectations. Our Era Wellness Lounge - open from Tuesday to Saturday - warms the heart, relaxes the body and mind, a pleasant and relaxing atmosphere, ideal for restoring your wellbeing. The wellness itinerary includes a Turkish bath, sauna, hydromassage, emotional showers, and a relaxation area with longers. It was a pleasure welcoming you and we do hope yo will come back soon to visit us for another MGallery experience. Best regards, Barbara Brunelli General Manager
Pobyt udany, ale hotel rozczarowuje.
Ocena klientów 2.5/5
Beata Pary - Opinie potwierdzone ALL
Honeymoon July 2022
Ocena na stronie TripAdvisor 5.0/5
Jphearl Couples - Opinia zatwierdzona w TripAdvisor
Partner: TripAdvisor
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