Palazzo Caracciolo Napoli - MGallery

Palazzo Caracciolo Napoli - MGallery 4 stars

Customer review rating (ALL Rating) 4.3/5 391 reviews

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Hotel extras

  • 800 years of history

  • A Fortress in the pulsating heart of Naples

  • In the Old Town but easily accessible from anywhere in the city

  • Archaeological Museum, Duomo, San Severo Chapel and San Gregorio Armeno

  • Cuddle your body and spirit at our ERA Wellness Lounge

ALLSAFE approved hotel

Hotel location

Palazzo Caracciolo Napoli - MGallery

Via Carbonara 112
80139 Naples

GPS:40.855141, 14.261048

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


With a warm, informal atmosphere and a historical setting, the restaurant serves local and traditional food infused with Mediterranean flavors and savoir-faire.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  391 reviews

TripAdvisor Rating  4.5/5  3,446 reviews

Excellent hotel

TripAdvisor rating 5.0/5

davidpM1191ED Solo travel - TripAdvisor review

As other reviewers have said, the location is convenient. 10-15 minutes walk to the train station and an easy walk to the old town. It is certainly an "authentic" neighborhood, but there a lot of "authentic" areas in Naples. The hotel is great. Large rooms, nicely furnished. Courtyard and cloister for breakfast very pleasant. Good breakfast selection. Nice bar (with tables on another courtyard). Very helpful staff (though, as others say, the front desk can be busy).

Comfy stay

Customer review rating 4.5/5

Harold M. Couples - Confirmed reviews ALL

very pleasant, excellent staff, excellent breakfast with a wide variety of choices, had dinner too which was nice to have after a long day, very clean large room and well appointed


Customer review rating 2.5/5

Ben F. Couples - Confirmed reviews ALL

Old decor and furniture, rusty speaker inside the bathroom along with some crack and damage in the bathroom. Cleanliness is very good. Staff good, location from Napoli station 15 minutes walking.

Great location in Naples

TripAdvisor rating 5.0/5

899maries TripAdvisor review

Great location in Naples. You can take the Ali bus from the airport to Stazione Centrale. From there, you can walk to the hotel. From the hotel, you can walk to the attractions of Naples. We used AVIOS points to subsidise our room rate, which made our room rate a good deal. Breakfast was good, especially the made to order coffee. The setting for breakfast is lovely, in the cloisters.the district does not look salubrious, but you get used to it, and I think that’s just what Naples looks like. Bottom line - I would use this hotel again.

Good stay and stuff, but rooms are tired

Customer review rating 4.5/5

Ignacio Solo - Confirmed reviews ALL

Overall I had a great stay. Location is superb, staff is fantastic and gave me an upgrade, the building is beautiful... however the rooms are a bit tired and could do with a bit of TLC. Bathroom is dated, art hanging isn't the best, bed site tables were wobbly and furniture is damaged here and there. Bed however was unreal, so amazing I had actual travel to get out of it both days. Really incredible mattress and bed linen. And toiletries are also really fantastic. I will definitely come back nevertheless

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Other web-users rate our hotel

  • 361 reviews 8.2/10 Location
  • 460 reviews 6.5/10 Room
  • 485 reviews 8.6/10 Service
  • 31 reviews 4.7/10 WiFi
  • 205 reviews 8.2/10 Breakfast
  • 199 reviews 7.2/10 Amenities
  • 158 reviews 6.6/10 Vibe
  • 123 reviews 6.1/10 Cleanliness

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