Novotel Barcelona City 4 stars

Customer review rating (ALL Rating) 4.4/5 3,031 reviews

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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, Spain

Description

Hotel extras

  • Pool and Rooftop Bar on the 19th floor with incredible views of Barcelona

  • Family rooms (2 children stay free)

  • Private parking at the Hotel

  • Your pets, our friends

  • 5-min. walk to Glòries metro station, good connections

Our accommodation(s)

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Room 1

Hotel location

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Spain

GPS:41.404259, 2.191266

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT COCINA DE MERCADO

We are committed to market cuisine with locally sourced products. Fresh and seasonal ingredients for an authentic culinary experience, where tradition and innovation meet for that flavorful experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,031 reviews

TripAdvisor Rating  4.1/5  4,999 reviews

Fabulous location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our location, staff, service, and breakfast. It\'s fantastic to know we helped start your day off right. We look forward to welcoming you again soon! Novotel Barcelona City

Generally disorganised

Customer review rating 1.5/5

D. R. Business - Confirmed reviews ALL

Dear D.R., Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. We understand how frustrating it must have been to experience disorganization at check-in, as well as the key card issues and room assignments that did not meet your expectations. This is certainly not the standard of service we aim to provide. We are glad to hear that the room was ultimately clean, and we appreciate your feedback regarding breakfast. However, we recognize the importance of a smooth check-in process and a properly functioning room, and we will take immediate action to address the concerns you\'ve raised with our team to improve the guest experience. Your comments are invaluable to us, and we hope to have the opportunity to welcome you back in the future and offer you a much more seamless and enjoyable stay. Novotel Barcelona City

good stay

Customer review rating 4.5/5

Philip C. Business - Confirmed reviews ALL

Thank you for your great review! We\'re happy to hear you enjoyed your stay and found our accommodation clean and well-located. We appreciate your recommendation for both business and leisure travelers. We hope to welcome you again soon! Novotel Barcelona City

Good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Thank you so much for your positive review! We\'re glad to hear you had a good stay and appreciated our location near public transportation. We hope to welcome you again soon for another great experience! Novotel Barcelona City

Lots of issue with this hotel

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

Dear David, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you experienced during your stay, especially as a Platinum member. We strive to offer exceptional experiences, and it is clear we fell short in several areas. We’re pleased to hear that you appreciated the location, spacious room, and the views of the Glories Tower. However, we are deeply sorry for the inconveniences you faced regarding the check-in process, the key card issues, maintenance concerns in the room, and the challenges with customer service. These are certainly not the standards we aim to uphold. Regarding your Platinum member benefits, we apologize for the lack of early check-in, upgrade, and the issues with the welcome drink and gift. We will review your feedback with our team to ensure that all members are properly recognized and that the benefits are delivered as expected. We also take your comments about the environment-saving initiatives seriously. While we aim to balance sustainability with guest comfort, we will review this aspect to ensure that our guests\' expectations are met. Once again, we apologize for the disruptions to your stay, and we appreciate your detailed insights. Your feedback will be essential in helping us improve our service. We hope to have the opportunity to provide you with a much better experience in the future. Novotel Barcelona City

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Other web-users rate our hotel

  • 1,728 reviews 9.5/10 Location
  • 2,114 reviews 6.7/10 Room
  • 2,332 reviews 8.6/10 Service
  • 58 reviews 3.9/10 WiFi
  • 1,230 reviews 8.9/10 Breakfast
  • 734 reviews 7.2/10 Cleanliness
  • 658 reviews 8.3/10 Food
  • 213 reviews 8.8/10 Bar

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.